I just got my new MacBook Air 2 months ago and it keeps freezing
The only thing I've downloaded was spotify. Safari won't open and other thing I try to do take really slow then freeze. It started a few days ago when I tried to download pictures.
Since your Air is so new, the best thing you can do is call AppleCare. It's a free service and they will help you figure out exactly what's going on with the computer.
Start here: http://support.apple.com
Matt
Similar Messages
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my wife just got the new macbook air. What cable do I need to copy music and photos from my 2007 macbook to the new macbook air?
Try doing it without a cable!
Use AirDrop, described here:
http://support.apple.com/kb/HT4783
UPDATE - Oh, sorry, I see the article points out the MacBook is too old for AirDrop.
Message was edited by: sberman -
I have an old Mad with OS X 10.6.8. I just got a new MacBook Air. I want to transfer my Office 2011 to the new computer. I have the product ID number. How do I do this?
You may get a dialog box indicating you need to contact Microsoft to activate it if you've used up all your activations (2 for the professional version or 3 for the home/student version). Don't worry - you won't be hassled, just explain that you just bought a new computer and you are transfering the license.
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I just got a new MacBook Air -- Moving data over from the Time Capsule over WiFi??
I just bought a new MacBook Air because my MacBook Pro 2008 died completely. I own a Time Capsule and it backed up regularly. I'd like to just move over all my data to my new 256GB MacBook Air, but it doesn't seem to be recognizing the Time Capsule over WiFi? I had the Time Capsule set to backup over Ethernet. Does this mean I can only access my files vs. Ethernet? Does that mean I need a USB to Ethernet adapter?
Backing up other Ethernet doesn't prevent access via Wi-Fi.
If the Time Capsule creating a wireless network? If not, you'll need to configure it to do so in order to allow the MBA to connect to it. If it does, can you connect the MBA to the Time Capsule's network?
Depending on the amount of data you want to transfer, using a USB-to-Ethernet adapter would help things run faster. -
Just got a new Macbook Air. How can I get quicktime to play wmv and other video formats?
I just purchased a new Macbook Air. I have loaded quicktime, but it doesn't play all formats such as wmv and others. What is the best way to accomplish this?
Download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac and operating system, of:
RealPlayer SP for Mac from:
http://www.real.com/realplayer/mac
Flip4Mac WMV Player from http://www.telestream.net/flip4mac-wmv/overview.htm (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
You should read this support page http://perian.org/#support in case you need to delete older codecs. In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them), particularly any DivX extension to Safari. However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/en/software/mac
The latest version of Adobe FlashPlayer can be obtained from here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
You can check here what version of Flash player you actually have installed:
http://kb2.adobe.com/cps/155/tn_15507.html
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe. -
When I added 2 gmail accounts to my new macbook air. The email program download thousands of emails and now I am getting notifications non stop on the top right hand corner from years ago it is non stop notification for the emails from like 2007 really old emails. I am not sure why it is notifying me of old emails I know it is new just downloaded in the program but it should only notify me of recent emails shouldn't it?
If your email client (Mail) it set to never delete emails from the server, they stay there waiting. The server doesn't track what you've already downloaded, so a new setup of Mail just grabs whatever it finds on the server. You can change this in Settings, but for now, you have all your old emails to sort.
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What is X11 and what does it do is it worth downloading i've just got a new Macbook air
What is x11and what does it do i've just bought a Macbook Air note book and was wondering if this x11 is worth downloading
In short, think of it as a graphical interface (e.g. window, menus, etc.) that can work across multiple systems. Applications written to use an X11 interface can run on any OS (Mac, Linux, Unix, Windows) with a suitable X11 server (such as XQuartz, mentioned above).
The pros are that such an app can run anywhere. The cons being that it's kind of a lowest-common-denominator effect so it doesn't look like most native applications.
One cool effect, though, is the remote nature of X11 - it's possible to run an application on a remote machine (over the LAN, or even over the internet) and have it display its output on your local X11 system, so your mouse clicks, keystrokes, etc. are transmitted over the wire, processed by the server, and the results displayed on your screen.
As to whether it's worth it - there's no harm in downloading and installing it - it won't do anything unless any app you're running calls for X11, and any application that needs it will tell you so. -
Hi guys.
I got the all new MacBook Air 11" with Lion yesterday, and would like to sell the previous model (it was with SnowLeopard).
What do I have to do to delete everything, including my account? Do I need the SuperDrive or is it possibile without one?
Thanks!Erase and Install OSX Snow Leopard http://support.apple.com/kb/HT3910
And yes, you need the SuperDrive for this.
Stefan -
hi i just got a apple macbook pro on sat... it is the i7 processor 13inch.. the thing is i have been trying to send a picture with iphoto but it just comes back with the sever didn't recognise my Email/password combination
Go to the Mac App Store main page and click on Support under Quick Links.
(82704) -
I just got a new macbook air, bored.
I just got a macbook air, and im bored with it. What are some cool or interesting things to do on it? I feel like im missing something..
You certainly are.
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How can I get my previously purchase music to show up in itunes on my macbook air? Not sure I want to import and use up hard drive, but would like to have access to my songs/playlists on my computer. It says homesharing is turned on for all my devices using the same apple id.
iTunes prefs > Store - Show iTunes in the Cloud.
You must be signed into the iTunes store. -
I purchased a Macbook Air on 01st October and from day 3 every time I close the cover and reopen it later the mouse pointer is frozen
I updated the operating system today but no change.
Any one else having this annoying problem. Seems like a software glitch to me.http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359 -
I tried out the Lapcool 3 but it barely does anything for the temp. Is there a setting in my computer where I can up to fans or something?
As the MBP's instruction manual told you when you read it right after unpacking your computer, you shouldn't use it on your lap because it is indeed possible to burn yourself. Resting the computer on any soft surface, including your lap, impairs its ability to cool itself effectively and will cause it to run hotter. It needs to be on a hard, flat surface that allows air to circulate underneath it, since the entire case is acting as a heat sink.
There are third-party fan control hacks you can install, and they'll enable you to increase the minimum fan speed and cause the fans to speed up sooner as the machine's temperature increases. I don't recommend using any of them, and I don't know whether they have been updated for compatibility with Lion yet. -
Please if anyone can help me help....
Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
Here is how I got it fixed.
1. Contacted iTunes store support
2. Followed their instructions and replyed with the following info:
An order number from one of my purchases
Last 4 digits of the c.c. Used for the iTunes store acct
Answer to one of my security questions
And 2 items from this list.
Birthdate
Billing address for Acct
Phone number on acct
It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
Hope this helps
Crash -
Not sure what to do. Will Apple Support cover it? Will it need to be replaced?
I have had the same problem. Between 8-10 minutes into a call the phone freezes and drops the call. I cannot do ANYTHING for about 45 seconds while it says CALL ENDING. I cannot use the phone at all and if anyone tries to call me it goes straight to VM. I am on my 3rd iPhone 5 now due to this issue and another issue of a bad speaker. I have restored, restarted, spent hours setting it up as a brand new phone all for not. It still drops the call and freezes. Makes me so mad.
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