I just got my replacement iPod and...
It won't let me format it to PC. I go to iPod updater and I get an error message saying, "iPod service error". I click OK, and then get a pop up saying that it's encountered a problem and needs to close. Whatttt do I doooooooo?
See one of following helps
http://docs.info.apple.com/article.html?artnum=61711
http://docs.info.apple.com/article.html?artnum=93764
Similar Messages
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I've recently got a replacement iPod and I'm having a few problems with it.
I've just got a replacement iPod nano 6th generation for my iPod nano 1st generation and I've also jus updated to the latest version of iTunes and basically, I spent a while making sure all the songs I had, had their correct artwork and then I synced my iPod and found that on some of the songs that it was missing? Is there anyway to fix this as it's still there on iTunes. Also there are a few songs that don't play; say I've got the iPod on shuffle, a song will finish and a new one will appear on the screen for less than a second and then straight after a new song will play? Any help please?
(btw my iPod still well within the 90 day warranty)Hello clarehatescats,
Congratulations on your new iPod nano! Thank you for providing the all details regarding the album artwork and song skipping issue you are experiencing.
From what you described, it sounds like all the content did not transfer over when you synced your iPod nano. I first recommend trying to sync your iPod nano again. You can find the steps to do this in the following article:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
If you are still experiencing the same issue after syncing again, I recommend following the steps in this article (the title of the article refers to songs, but many of the steps will apply to the album artwork issue as well):
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...
There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend? -
I just got a new Ipod and had to update my itunes. Now my itunes will not open. I have a MacBook 4,1 with Mac OS X 10.6.8.
On your phone: Settings>General>Reset>Erase All Content & Settings. Should take but a minute & the phone will look just like it did when first taken out of the box.
If you're gonna use the phone on the same computer your son uses, read through this:
http://support.apple.com/kb/HT1495 -
I just got a new iPod and computer, and when I logged into my iTunes account my music and movies were there but none of my apps were. How do I get my apps back?
See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.
I purchased extra space and have backed up my ipad and my iphone. I backed up my iphone this am and again around 3.00pm when I was in the apple store. I came home to restore the phone and now cant see the back up on icloud. where did it go and how can I see all of my storage on icloudWelcome to the Apple Community.
settings > general > reset > erase all content and settings, once complete the set up assistant will ask if you have an iCloud back up, follow on screen instruction to restore from it. -
I have an iBook G4 running on OS X 10.4.11 and I just got a new ipod and can't figure out how to get it updated to be able to sync my ipod PLEASE HELP
You could go hunting for a fair price on a refurbished or restored Intel-based Mac or MacBook, as most early models of CoreDuo and Core2Duo can run Snow Leopard 10.6.8, and some much more recent.
The Apple Store's Special Deals section that is online has some fairly recent examples of hardware with an OS, original accessories as noted, power cord, and complementary one year coverage. Eligibility for extended AppleCare plans are noted & may be available for various items in the store. Subject to availability. Refurbished. Like new. The price difference can be about the same as the additional two year AppleCare plan may cost, so get that too.
Third party repaired restored or available through other channels vary in quality, quantity, condition, and may be lacking in some or most original accessories; they should include basic hardware as originally equipped and have the boot-install software disc set as intended for that build model & year specification, included.
Auction sites rarely have that much of a kit together, w/ missing discs, scruffy, extra fees, etc. On the other hand, companies that restore and repair Macs for a living and are authorized Apple service centers may have something, if you aren't in the market for something holiday new or really quick. Older models if reasonably refurbished can still shine years later.
Hopefully this helps somewhat.
Good luck & happy computing! -
I just got a replacement iPhone and when I try to restore it, it restores to almost a year ago when there is an available sync from last month. How do I back it up to the more current one?
When you right-click on the name of your phone you should see these options (where "iPhone" is the name of your phone):
Are you saying you don't see these? -
i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp
Contaact iTunes like the message says:
Apple - Support - iTunes - Contact Us -
I just got a replacement ipad and it is so slow can someone help me?
I need help, I just got my replacement ipad and it is realy slow I don't know what to do, can someone help me?
What does really slow refer to? Your Internet connection? The touch screen response? Apps launching?
Some more specific information would be helpful to the community for offering you meaningful suggestions. -
What about the verification questions? the ones like "way was your first job?" or "your favorite teacher?" I just got a new iPod and forgot the answers to those questions, and need to change them.. not sure how, but I need to do that in order to download new stuff on my new ipod
Funds cannot be transferred from one Apple ID account to another.
Try here > Rescue email address and how to reset Apple ID security questions
If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service -
And i say wow. This crap must be refurbished with bad quality. My battery is 8-0-90 percent low. I can already find a dozen scratches on the screen, or it could be just the wrapping which i highly doubt. Nice way to expect a replacement ipod which much less quality.
Well i went there and the guy didnt give me such a hard time since i looked very young. I then got my replacement ipod. While i was there i picked up some screen protectors and im paplying them right now! Im cautious for the front, the back went smoothly. I alreayd got a case, but the screen protectors that game with it were ******** and the adhesive weared off when i tryed to wash the dust sticking on the adhesive.
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Argh! Just got my new ipod and it doesn't work!
Well got the video ipod and oh great it doesn't work. I hooked it up to my computer and it showed up. So I just tryed going to into windows media player and syncing some songs. I only added about 500 songs or so just to tet it out. It showed that the space was taking up in the "about" thing but I could not play any of the songs because they didn't show up under the music section. I then tried it again but now my computer doesn't recognize it. I can't run a restore or anything because of that. Can anyone help?
Welcome to Apple Discussions!
Why are you using Windows Media Player?
Make sure that all of this is installed...
iTunes
iPod Updater
Also, you should be using iTunes to transfer music. See this...
Transfer Music to Your iPod (Tutorial)
Finally, if the iPod is not showing up in iTunes or iPod Updater (and those are installed and you have tried using them)...
iPod missing in "My Computer" or in iTunes for Windows
iPod shows up in Windows but not in iTunes
(Choose the link that applies)
btabz -
Just got a replacement ipod mini...
just got my refurbished replacement mini today but my problems aren't solved. my computer still does not recognize this replacement ipod either just like my last one that i sent in for repair. should i maybe try a new USB cable? i have tried both USB ports on my laptop and still no luck. i just figured after all the other problems i had w/ my mini that after getting this refurbished replacement everything would be solved but it's not. i'm just wondering what i should try next.
thanks,
laureni tried that and it doesn't recognize it so it doesn't hi-light the restore button. also, it still doesn't charge when i plug it in to my usb port. if i reset the mini while it is in the usb port, it charges but i still can't restore or update the ipod. any ideas of what i should do now since i can't hit the restore or update buttons?
thanks again,
lauren -
please help me use my ipod touch. i just got it and im a little confused on how to use it. it keeps asking for a wifi connection even while im logged in on itunes
iPod touch User Guide (For iOS 5.1 Software)
Are you connected to wi-fi?
If not, then connect.
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