I just got the canon 7d mark 2 and lightroom 5, i cannot read my raw files
why can i not easily get a number for Adobe, i am getting so frustrated
"I have" means you have done Help / Updates (and maybe it didn't work) or that you have updated to LR 5.7.1?
What version of LR are you running? You can determine this via Help / About Adobe Photoshop Lightroom xx.xx.xx.xx.
You need a version of LR that was released after the 7D2 came out and if you don't then it won't work.
If you aren't running LR 5.7.1 and are using the serial-number-activated version of LR, you can download it from here:
http://www.adobe.com/downloads/updates/
Similar Messages
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I have CS4 and was using a Canon 5D Mark II with raw photos. I just got the Canon 5D Mark III and CS4 now can not read the raw photos. It has raw version 5.7.0.213 and CS4 version 11.0.2. Can anyone help?
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
EOS 5D Mark II
CR2
5.2
2.2
EOS 5D Mark III
CR2
6.7, 7.1
4.1
Photoshop CS6
7.0
8.3
Photoshop CS5
6.0
6.7
Photoshop CS4
5.0
5.7
The 5D Mark II was first supported by Camera Raw 5.2 which is compatible with CS4+.
The 5D Mark III was first supported by Camera Raw 6.7 and 7.1 which is only compatible with CS5 and CS6.
So the CS4 will never be able to open Raw 5D Mark III files.
Why doesn’t my version of Photoshop or Lightroom support my camera?
Choices:
Purchase CS6 full version (CS4 is too old to qualify for an upgrade)
Join the Cloud
Free option: download the free Adobe DNG converter, convert all 5D Mark III Raw files to DNG format then edit the DNGs in CS4
Photoshop Help | Digital Negative (DNG) -
Upgraded Adobe LR 4.1, CS6 Beta & got the Canon 5D Mark III, WHEN is next dot release Camera Raw?
I Purchased the Upgraded Adobe LR 4.1, CS6 Beta & got the Canon 5D Mark III, Mac Pro server update to Lion, WHEN is next dot release Camera Raw? My workflow has trippled in time because of this issue. I'm so frustrated with having to convert images in a slowed up piece of crap canon software package and then wait another decade for the newest LR to load the images I could crap fire! Come on Adobe, where's the release? After a few grand you'd think we'd get a better response time. As for Canon, they are not consistant with community software sharing and can kiss my *!! because to leave Adobe hanging sux!
There should be new laws that penalize jerks that screw with workflow!
Time is money, let's go Adobe!"so there are no Adobe staff here to see your rant."
Oh, they're here and they see it...
BTW this might help? -
I just bought the canon 5d mark iii and my photoshop elements 10 won't read my raw files. I want to buy photoshop elements 13 but want to make sure my camera is compatible with it first. Thank you for your help!
Photoshop elements 10 should be able to open those files if you update to camera raw 6.7
Which operating system are you using?
windows
Adobe - Photoshop Elements : For Windows : Camera Raw 6.7 update for Elements 10
mac
Adobe - Photoshop Elements : For Macintosh : Camera Raw 6.7 update for Elements 10
Also, photoshop elements 13 will open those files as well. -
I just got the new Iphone 5 and when I send a message in a group text it keeps sending it as an email and as my phone number. The people in the group text are complaining that it is creating a new group message everytime I text. How do I fix this?
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/ -
Hello. I just got the iPhone 5s today and I did a restore from icloud to it but none of my apps transferred. I checked on my computer and only Facebook and candy crush show up. How can I get them back?
Try restoring the backup again. Your apps and other purchased media should have been restored from your backup if they were on your old phone when you backed it up.
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HT5318 i just got the new iphone 5 and i can't download music from my 10.5.8 mac HELP!
i just got the new iphone 5 and i can't download music from my 10.5.8 mac HELP!
You would need to buy a new operating system (Snow leopard 10.6.x, or higher).
Before doing that, it would be best to check to see if your Mac can run the higher operating system.
Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..." Copy and paste the information into a reply here, but omit the serial number and Hardware UUID (if present). -
I just got the newest macbook air and it came with messages beta, how do i get rid of it?
I just got the newest macbook air and it came with messages beta, how do i get rid of it?
If the MBair has Mountain Lion installed then iChat has been replaced with Messages. (It's no longer in beta).
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Hi, Ive just got myself a Macbook Pro, and Im having problems with sound on movie files. The format is wmv and they play OK on a windows 7 laptop, and Im trying to play them now on the MAC. The picture is OK , but no sound. I have Flip4Mac - no diference
Download and install the free VLC for Mac - that should work:
http://www.videolan.org/vlc/download-macosx.html -
I just bought the bundled Photoshop CC and Lightroom 5 but LR won't download.
I just bought the bundled Photoshop CC and Lightroom 5 but the LR won't download - every LR download button I click on does absolutely nothing in terms of starting LR to download. I have LR 4.4 already installed; but no sign of LR5 anywhere in Finder, downloads, etc.
Have you tried shutting down your computer and rebooting.
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Hi there, I need to be able to read raw files from an Olympus Stylus 1 via CS5 and Lightroom 4. I have downloaded Raw file plug-in v 6.7.1 but still can't read the files?
Read this table http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
The Olympus Stylus 1 was first supported in Camera Raw 8.3 which is only compatible with CS6 and CC.
It is not compatible with CS5 or older and never will be.
If you do not want to upgrade to CS6 or CC then you can dwonload the free Adobe DNG converter, convert all Stylus 1 Raw files to DNGs then edit the DNGs in CS5.
Camera raw, DNG | Adobe Photoshop CC -
Me and my partner have both just got the iphone 5s previously having the iphone 4s our contacts have synced to each others phone which is very fustrating and i dont no how to fix this issue please help
Do your contacts exist individually elsewhere? If not, you're stuck. If you have the contacts elsewhere (email, Outlook, FaceBook), one of you can turn off your iCloud contacts and elect to remove them from the iPhone. Your partner needs to do the same so that the list of combined contacts ceases to exist. Have your partner dlete the current account (from the iPhone) and then generate a separate iCloud account. After that, you can each restore contacts from individual sources.
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i just got the new ipod and i haven't been able to set it up because it is always dead. the charger isnt working, what do i do?
Still making progress.
"Could Not Open Key:
UNKNOWN/Components/DA42BC89BF25F5BD0AF18C3B9B1A1EE8/7AA65C54B1DE00849AF7DEFDF353 021B.
Verify that you have sufficient access to that key, or contact your support personell"
Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows -
i just baught the mac book pro and i wanna play games and the games are like really expensive. should i return it to get a ipad ? suggestins please help
Take it back and see what can be arranged. This isn't anything we can assist you with. You have 14 days after purchase to return for a replacement.
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Just got the old iPod Nano and Apple immediately came out with a second gen
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