I just got the iOS 8 software update and I can receive group messages fine, but I can't send them. It says message failed to send. Nobody else in the group convo has iOS 8 either

It's just this group message!! I tried texting in a different one and it worked fine. Nothing I've tried has worked. I'm able to text in the group message from my computer just not my phone. (it's a 5s) Any ideas????

Worked fine here. Try rebooting.

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HT4623 I haven't got an option for software update? How can I update my ipad2

I haven't got an option for software update? How can I update my ipad2 to ios5.1

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

I just got an macbook air for christmas and i can't seem to find pages, keynote, and numbers. when my mom got the macbook the guy she bought it from said it came with those applications, how do i locate them?

i just got an macbook air for christmas and i can't seem to find pages, keynote, and numbers. when my mom got the macbook the guy she bought it from said it came with those applications, how do i locate them? please help

Apple - Up-to-Date Program for Pages, Numbers, and Keynote
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.

I have tried to send photos through text messaging and it will not send. I thought my iPhone 3 was giving out so I got my iPhone 4 last night and still can't send photos through text message. What is the deal??

I have tried to send photos through text messaging and it will not send. I thought my iPhone 3 was giving out so I got my iPhone 4 last night and still can't send photos through text message. What is the deal??

Also MMS is supported on a carrier by carrier basis. While mostly every carrier does support ths feature make sure that your carrier allows this functionality.

HT4528 My iPhone and iPad will receive .msn e-mails, but I cannot respond to them, getting a message that says "User name or password incorrrect" when the same username and password works on mt MacBook Pro. What gives?!

My iPhone (and iPad) will receive .msn e-mails but will not allow me to respond or forward, giving an error message that says the username or password are incorrect for the SMTP, but the same configuration allows me to receive AND send from my MacBook - what can I do to correct this?

Alright, I'll take a mea culpa on this. I just recalled the one thing I didn't try which was establishing an application-specific password for the phone:
http://www.google.com/support/accounts/bin/static.py?page=guide.cs&guide=1056283 &topic=1056286
This seems to have worked. Yay!

Since upgrading to ios 5, some apps wont update and I can't remove them by syncing, since upgrading to ios 5, some apps wont update and I can't remove them by syncing

I have the latest IOS in my second gen ipod touch. Since upgrading, a bunch of apps refuse to update. I've tried removing them in itunes, so that I can try downloading them fresh, but itunes shows them removed, while they remain in the ipod. Is there anything I can do other than wiping it? At this point I feel really sorry that I updated the ios, since I never had this problem before, and I have little confidence the situation will improve. These are basic apps, like Paper Toss, Pinterest, skype, Angry Birds...

Ok, so I turned my ipod touch off for 10 minutes, restarted itunes, and checked to add the apps that aren't being removed from the ipod or updating, one at a time then syncing each time I add one. It's working! When I tried to do it en mass, all the apps would attempt to download but failed, asked me to retry or wait. So, I'm slowly going through the 20+ app reinstalls. I've tried to fix this 5 times over the past 2 months, so whatever works is good.
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Just installed software updates and now can't log onto Safari because of some TelevisionFanaticsToolbar plugin. Help?

I just installed software updates to my computer and after restarting cannot access Safara. The message says because of a TelevisionFantaticsToolbar plugins. Cannot find on my computer. How do I delete this and regain access to Safari?

Save and/or quit your applications & documents Go to Applications>Utilities Folder Click Disk Utility Click the Volumne (HD) that you want to check. Click the Repair Disk Permissions button. (Don't worry about verifying) At the bottom of window when the repairs have finished, you will see the “most important thing”: Permission Repairs Complete The privileges have been repaired or completed on the selected volumne.
Restart your computer to confirm repairs.
http://docs.info.apple.com/article.html?artnum=106214 http://docs.info.apple.com/article.html?artnum=25751
http://docs.info.apple.com/article.html?artnum=25751

An error occurred while software update and now can't get emails either

Please Help, an error occurred while software update (unable to update) and now I can't get my emails either.

I figured it out....I had downloaded and deleted my photos. then I was able to upgrade...easy!

HT4589 How do I get the update to 10.0.3? It doesn't show up in software update and I can't find it on the Apple site.

I am stuck on 10.0 I have not received any updates since I installed FCPX last june. I can't find any links to the update on Apple's site and Software update doesn't show FCPX in its software list. What's the deal?

If you don't meet the minimum system requirements, it will not allow you to download it:
http://www.apple.com/finalcutpro/specs/

If my carrier (Congstar) doesn't provide updates, where can I get updates and how can I install them?

My Alcatel One Touch has Firefox version 1.1.0.0-prerelease. When I try to Update my mobile phone it says, there are no updates, I have the latest version of the OS. But as I can see here the latest version is 1.3.
How and where can get the latest version of Firefox OS? How can I install it?
Thank you very much for your support!

Hi mreichardt,
There are no official v1.3 updates yet from Alcatel for the OneTouch Fire device.
Please keep in mind that the OEMs (Original Equipment Manufacturers) are fully responsible for testing and releasing the updates, and that Mozilla still encourages them to provide users with the latest updates.
Please see the following article for more information regarding updates for Firefox OS:
* [http://www.cnet.com/news/after-upgrade-hiccups-alcatel-will-skip-firefox-os-1-2/]
I hope you find this information helpful. Please let us know if you have any other questions.
Thanks!!
- Ralph

I have just tried to upgrade to the new software update and I can no longer access iTunes. I have uninstalled and downloaded the latest software but it will not install. Any help please?

I have just tried to update iTunes to the latest software and now I keep getting error messages. I have uninstalled and downloaded the latest version without any success. Any advice please?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

Just tried to do a software update and after restarting, it won't go last the grey screen. Also HTML is showing up that says "unable to find duvet for this platform". No idea what to do help.

So I hadn't updated my software in many many months... I decided to so I could download games... And after my computer restated and had updated, it went to a grey screen with HTML coding. At the top it says "unable to find driver for this platform". No idea what to do please help!

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
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I just got a swapped phone from apple and i get an error message saying the SIM is not supported.

Have they sent me a swap that's locked to an operator?

Send him/her an email to register. You cannot register for them.

I was trying to update. Now I have a screen "Installing Software Update" and it's stuck

Trying to update. The screen has been stuck on "Installing: Software Update" and I can't exit or do anytihng.

http://support.apple.com/kb/HT1808

I just updated my IPad to iOS 5 and now can not send email. The error message says the server rejects the address which is not true Asti sends on my desktop.

I just updated my iPad to iOS 5 and now can't send email- I have tried the obvious but no luck. Any suggestions?

Usually 'authentication required' means that you need to submit a username (or e-mail address) and password to the e-mail server, when sending a message. This logic is not different between Outlook and Thunderbird, and even with the latest and previous version of Thunderbird.
Of course you can try the previous version again to see if it solves the problem, although you'll be less secure because you would be missing the latest fixes.
If you'd be willing to get back to Thunderbird, say if your frustration level with your new app would increase too much, please see our article [https://support.mozilla.org/en-US/kb/cannot-send-messages cannot send messages] for further help.
In all other cases I'd appreciate it if you could mark this as answer so we know you don't need further help.

I just got the iOS 8 software update and I can receive group messages fine, but I can't send them. It says message failed to send. Nobody else in the group convo has iOS 8 either

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