I just got the Ipod nano about 3 weeks ago. It worked great up untill today. It would not turn on, or connect to my computer. I called the apple company, and the said it was defaulted, and to send it in and they would replace it. Will I get a new one?

I just got the ipod nano about 3 weeks ago. It worked great up untill today. It would not turn on, or connect into my computer. I took it back to best buy and they said it had a defulted battery, and that I needed to call the company. So I did and they had me send it in. Will they send me a new ipod, or a refurbished one. I havn't even had the ipod long enough, and I paid good money for it. I'm hoping to get a new one, because it wasn't my fault.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours. The cracked screen voids any warranty you had on the iPod.
Apple - iPod Repair price

Similar Messages

I just got a ipod nano 6th gen, and ive been using it for 2 days, and it seems that the battery just lasts about half a day, on playing 1 to 3 songs in intervals of 1-2 hours. Whats wrong with my ipod?

I just got a ipod nano 6th gen, and ive been using it for 2 days, and it seems that the battery just lasts about half a day, on playing 1 to 3 songs in intervals of 1-2 hours. Whats wrong with my ipod?

Your nano would really have nothing to do with it at that point. It is really something between iTunes and whatever server out there on the internet that it is trying to connect to for the update.
Try posting this one in the iTunes forum, they might have a solution for you.
i

TS1363 Hi, I just got an iPod Nano 1st generation and I plugged it into my computer and open iTunes but it never showed up in iTunes. So then I updated my iTunes to the latest version but it still didn't show up so is there a way you all can help me A.S.A

Hi, I just got an iPod Nano 1st generation and I plugged it into my computer and open iTunes but it never showed up in iTunes. So then I updated my iTunes to the latest version but it still didn't show up so is there a way you all can help me A.S.AP.

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

I just got my macbook pro a week ago and i was told that i will get the os x lion a week ago i was told that i can get it for free, is this true and if so how do i get it

i just got my macbook pro a week ago and i was told that i will get the lion for free, if this is true, then how do i get it.

Hi,
Not that's not normal and is one of the Problems I was having before Restoring as New...
Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
and then do a Restore as New...
i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
Cheers,
Here's Another Useful Link:
http://www.apple.com/support/iphone/

I just got an ipod nano and i went to use itunes. I noticed that my boyfriend already had account on my computer. I was able to put in my email and purchase a few songs however it will not sync to my nano. I went to devices and it will not sync.

I just got an ipod nano and noticed i had Itunes on my computer. My boyfriend had downloaded it for him a while ago on the computer with his own music. I went on the account and downloaded some music but it will not let me sync it to my nano. I believe that must be because it is his account. I went to the control pannel to uninstall the program (with his permission hehe) and re downloaded it. All of his stuff came back up. I am not able to sync anything to my nano thanks for any input!

Uninstalling and reinstalling iTunes has no affect on the media on the computer or the account it is linked to.
If the media was purchased under another iTunes account, then it is permanently tied to that account.
Using mulitple iDevices with one computer

Wife just got a iPod Nano...I already have my iPod Classic set up to iTunes on my laptop..Can I hook hers up to my laptop without anything happening?

Wife just got an iPod Nano...I already have my iPod Classic set to my iTunes account on my laptop... Can I connect her Nano to my laptop without anything happening?

You should be able to, I mean I have a iPod Touch 5th Genertion, and a iPod Nano 5th generation. Works perfectly fine for me for the both of them, it should for you.

Just got my ipod touch three days ago. It seems to think I am located in Thailand even though I am in Wyoming. How can I change my location?

Just got my ipod touch three days ago. It seems to think I am located in Thailand even though I am in Wyoming. How can I change my location?

For location the iPod uses the location of nearby wifi routers that are in Apple's database. You do not have to be connected to the network/router to use that router's location. Thus, it appears that Apple's database has the incorrect location of nearby routers. Apple continuously updated their database based on info they obtain from iPhones. No one has been able to find a way to inform Apple of a router or correct is location.

If my phone is insured and i have lost it will i get a new one?

if my phone is insured and i have lost it will i get a new one for free?

You would need to consult your insurance policy to determine if it covers lost/stolen iPhones.

I just got my iPhone 4 a week ago, and I realized that whenever the battery reaches 55% or less, it automatically shuts down. I have to charge it again to turn it on. I won't turn on unless there is an external power supply to it. Why is this so?

I got my iphone 4 a week ago, but i realized that whenever the battery reaches 55% it automatically turns off and will not turn on unless its connected to a power supply (AC charger or USB on pc). I tried hard resetting it but it did not work. Havent restored it. Any idea why is this so? I hope it has nothing to do with the battery.

Hi,
Not that's not normal and is one of the Problems I was having before Restoring as New...
Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
and then do a Restore as New...
i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
Cheers,
Here's Another Useful Link:
http://www.apple.com/support/iphone/

So,I just got my iPod Nano fixed.For them to fix it they had to clear all my songs.When I plug it in it says you must restore it to use in windows.It also says it may delete songs,off of my iPod or laptop?Do I restore it?Will it do anything to my iTunes?

So, I just fixed my iPod Nano fixed. For them to fix it they had to clear all my songs. When I plug it into my Toshiba laptop it says you must restore it to use Windows. It also says it may delete songs to return to factory settings, but will it delete them off my iPod or my laptop since I don't have any on my iPod? Do I restore it? Will it delete anything off my iTunes or nothing? I really need to know!

Have you downloaded and installed the latest version of iTunes from here:
http://www.apple.com/itunes/download/

I Was trying to update my apps, then i got an alert that said sign in required. I pressed continue, then it took me to my acct settings and it said there was a prob with my previous purchase and I havent purchased anything???

I Was trying to update my apps when i got a sign in required alert,
i signed in and it took me to my account settings ]it said there was a prob with a previous purchase and i havent purchased anything?

http://support.apple.com/kb/ht1808

Just got an ipod nano how do i delete from the song / album list

Greetings. Just got a nano and can't figure out how to delete from the play list

Remove the track from the playlist in iTunes and then resync your Nano with your iTunes library.
B-rock

I just got a Macbook Pro three weeks ago, and it is already freezing up on me. What is wrong with it? Also, the battery life does not extend to 7 hours when connected to the internet. Is there something wrong with my computer, or is this normal?

It's also really slow. And the mouse key on my screen sometimes doesn't switch back to normal.
Do I have a virius? How do I know if I do? How do I get rid of it? Are there any free anti virius systems that are available and good?

I doubt you will have any virus, must never say never
Free for Home use
Sophos
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition.aspx
also free from app store Clam XAV
http://www.usatoday.com/story/tech/columnist/komando/2013/02/14/tech-myths-mac-s oftware-megapixels-camera/1910521/
Your Battery will not last long if you keep it on full brightness.
see this read
https://discussions.apple.com/thread/964075?start=0&tstart=0
http://support.apple.com/kb/PH3738
http://support.apple.com/kb/index?page=search&src=support_site.home.search&local e=en_US&q=Battery%2095%25
Open LaunchPad/Other/Activity Monitor/CPU
and check if any of your processes are high% CPU if so select it and press the Red Quit process Button
Mac101 may assist you
http://www.apple.com/support/macbasics/

My wife has just got a iPod Nano and I have a Ipod Mini

My wife has just bought herself an iPod Nano and I have a Mini-iPod.
However she plugged in her Nano and it opened my iTunes and attempted to put on the album artwork for my albums.
I have told her to reset to factory settings but I have a question.
Do we have to install the disc again for a seperate iTunes or is there another way to register her iPod with my copy of iTunes?

See these articles about using more than one iPod on one computer, and with either one or more iTunes libraries.
Multiple iPod installations.
How to use multiple iPods with one computer.
If you have the latest iTunes, an easy way to create a new library is to hold down the 'alt' key whilst opening iTunes (for Macs), or hold down the 'shift' key (for Windows).
This will give you the option of either using the current iTunes library or creating a new one.
There are various methods of transferring different songs to different iPods with a single iTunes library.
One is to manage the songs manually.
With this setting, you can drag and drop songs/playlists etc onto the iPod from iTunes, and also delete and/or edit songs which are currently on the iPod without affecting the iTunes library.
If you wish to keep the convenience of automatic sync, then you could set the iPods to sync with "selected playlists". This setting can be found in the iPod summary screen under the 'music' tab. With this setting, different playlists can be transferred and later deleted from each iPod without affecting any playlists stored in iTunes or the playlists on the other iPods.
Also, on the 'summary' main page you will see the option to "only sync checked items". With this setting selected, if you remove the check marks from any songs in iTunes, they will not be transferred to the iPod. You can restore the check mark if you want to put the songs back on the iPod at a later date.
Be aware that when playing songs in iTunes, any songs that do not have a check mark against them will be skipped over and will not be played.

Just Got My Ipod Nano

I have put all the required information into the computer with the cd that Apple provided with the Nano. I did download 11 songs from my media since I have quick time downloaded and the downloading too and all the songs are playable now how do I get these songs to be downloaded into the nano itself? I don't see any kind of tool buttons with any wordings like download to nano or burn to nano my question is what is the correct way to download from your music library to the nano could somebody give me instructions on what file menu pull down I choose and where do I go from there. Now since this is my first time ever using the nano I am charging it right now so it won't be until sometime tomorrow that I try this. I am very confused and thought this would be much easier since I am a very computer orientied person.
Karentweety

Hi Karen1974,
Welcome to Apple Discussions
I suggest looking at iPod 101. It will answer just about all your question.
Jon

I just got the Ipod nano about 3 weeks ago. It worked great up untill today. It would not turn on, or connect to my computer. I called the apple company, and the said it was defaulted, and to send it in and they would replace it. Will I get a new one?

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