I just got the new ipod 5 and my mic isn't working

My mom recently bought me this iPod 5 and last night the mic stopped working, I did everything that I saw on here to do, but I never dropped it so I'm sure it's not a hardware problem. All I can hear is static! Please help me.

- Make sure the mic hole is clear and unobstructed. It is the little hole on the back by the camera lens(if has back camera). For the 16 GB one without the back camera the mic hole is on the top edge near the center.
- Open the Voice Memos app and see if you see movement on the VU meter needle with changes in noise level trying to be recorded.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                 
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. The mics do die on their own infrequenlty
Apple Retail Store - Genius Bar                                      

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