I just got this HP Photosmart Plus and I am very frustrated with it as it is not printing well.

I just got this new HP Photosmart Plus and I cannot get to print out a photo from my computer. My computer is also HP. When it prints a photo it is pale and in black and white. Why?

Hi, within the driver, what options are you choosing for your print? Ensure you are choosing full colour and not grayscale.
Have the supplies/printhead been exposed to the air for an extended period since removing the packaging? You might want to open up your HP Printing software and utilise the toolbox to carryout some printhead cleaning and get some diagnostic prints - not only will this help if it is a print quality issue but it will also save wasting valuable photo media.
I am an HP employee.
Feel free to provide Kudos if I have helped you!

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Message was edited by: cheonweb

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cupcake4lyfe wrote:
take it in to Ez rent to own where i got it.?
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Message was edited by: sberman

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Could you be more specific about what exactly do you want to fix now?

I just got this HP Photosmart Plus and I am very frustrated with it as it is not printing well.

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