I just had more ram installed in my 2009 mac mini and now there is no audio at all.

Hi all,
I have a late 2009 Mac Mini which I update to mavericks. This was not a great idea. The performance has been aweful since upgrading. I finally looked into adding RAM. I was told by the Genius at my local store to buy RAM on line and bring it back to the store for install. I had the Ram installed today and I am satisfied that things function much faster now.
The problem now is that the computer does not make any noise. I have speakers plugged into the headphone jack but no noise comes out. When the system boots up, there are no beeps or tones audible. The speakers were all working earlier today when I unplugged everything to take the mini to the store. I also plugged the speakers jack into my phone and they work. I was able to connect a bluetooth speaker and play music through it.
I have tried to reset the PRAM but I"m not sure if I was successful. The instructions I have read for PRAM reset say hold keys until second chime is heard. I heard no chimes at all.
I am a novice when it comes to computers but I am good at following detailed instructions.
Any help would be graetly appreciated!

Yes, this was an Apple retail location.
I made an appiontment thinking that they would sell and install the RAM. When I got there, the genius looked up the specs for my mini and said they did not sell what I needed. He explained that the mini was older and out-dated. He looked up the specs on what RAM i needed and suggested that I purchase it elsewhere and bring it back for them to install. He suggested that I purchase a new computer but I couldn't justify spending $600 or more. I am a very light user and would only be wasting money on a newer set up.
It was when I returned that I was informed (by a different tech) that Apple would not be responsible for any damage that might occur during the replacement.
I decided to proceed anyway thinking that an apple tech was less likely to do damage than I was.
After taking it in the back and swapping the chips, he brought it out, plugged it in and proceeded to open a bunch of Ram hogging apps, graphing software, and internet sites. I was happy to see that the performance was greatly improved and the spinning ball was not dominating the system.
After I hooked it back up at home and tried to play some music, I realized that there was no sound.

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Its my first post and this is by no means the first one on this topic or with this finding, so your patience is appreciated.
I just wanted to tell everyone how happy I am that I put 4GB of DDR2 PC5300 RAM in my brand new Mac Mini and it works great. Apple say it only supports 2GB, why? The mac mini is not the easiest thing to upgrade I must admit. If you don't know your way around a PC then get a service centre to do it. But there is plenty on youtube etc to help you out.
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~~~~~~~~~~~~~~
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