I just had my hard drive replaced, and now when I am online get a black screen when trying to open a pdf. Any help would be appricated

I'm getting a black/blank screen when trying to open a Pdf. off the internet. Can some one please tell me what to do to fix this? I just had my hard drive replaced and never had this problem before. Thank you

try downloading adobe acrobat reader and installing it......

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I have just had my hard drive replaced and now I can.t find Air Port to get wi fi

I have just had my hard drive replaced and now I can't find Air Port for my wi fi

Go to your Applications folder>Utilities>AirportUtility.app>and there set up your Airport service. Then return to your Applications folder>Sytem Preferences>Network> and there turn on the WiFi on your iMac.
Hope this helps

Just had my hard drive replaced but now dont have iPhoto garage band ect the stuff i had on the computer when i bought it.

Just had my hard drive replaced but now dont have iPhoto garage band ect the stuff i had on the computer when i bought it.

Reinstall them from your original install disks or your backup.

I just had my hard drive replaced and restored everything from a Time Machine external hard drive backup and now my "note" widgets won't load. Any ideas ?

I just had my hard drive replaced. I restored it using a Time Machine backup on an external hard drive. When I open Dashboard none of my "note" widgets will load. The other widgets open, such as weather, weather radar, calculater, dictionary, stock... Even the iPhoto Mini widget works, just not the notes ( Sticky Notes and K-Notes ). Any ideas on how to fix this ?

I did some research and found the solution to my problem. So I hope it's okay to answer my own question.
When you reinstall the OS, your Preferences go back to their default settings. Apparently Preferences is where this widget information is stored. This Preferences folder is located in the user Library folder which is hidden by default. You can access it using "one, or the other" of the following actions.
Action 1:      (1) In the Finder, choose Go > Go To Folder
                     (2) In the Go To Folder dialog, type ~/Library
                     (3) Click Go
                                                      -- OR --
Action 2:     Hold down the option (alt) key when using the Go menu. The Library folder is listed just                            below the Home folder.
After opening the Preferences folder, the file that you want to locate for k-notes is named
widget-com.rakoth.lichlord.widget.k-notes.plist
After you locate it make note of the byte size of the file. Now, with the Preferences folder still open, open Time Machine and go back in time until you see a big jump in the file size. That will be your uncorrupted plist. Restore it and close Time Machine.
Then Restart your computer.
After following this procedure I brought up Dashboard and my blank k-notes were now refilled with the previous text and color that occupied them before I had to restore the OS.
This procedure also worked for Sticky notes, which in the Preference folder are named
widget-com.apple.widget.stickies.plist

HT1338 I have an I Mac from 2006 and I recently had the hard drive replace and now I'm trying to connect my HP Offiejet J5750 and it does not work.

I have an I Mac from 2006 and I recently had the hard drive replaced and I'm trying to connect my HP Officejet J5750 and I'm having trouble doing so. Please advise.

Hey chukrking,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides relevant troubleshooting information for your issue:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
5. Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
1. Reset the printing system, then add the printer again.
2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
3. Contact the printer vendor or visit their website for further assistance.
Thanks,
Matt M.

I recently had my hard drive replaced and now iTunes won't allow me sync my iPhone without deleting all the media contents and replacing it with the existing library. Is there another way without erasing everything?

I have already backed up my iPhone, yet it still will not allow me to move the contents of my phone onto my computer. Rather, it wants to delete everything off of my phone and replace it with the contents on my iTunes. Is there a way I can integrate both my iTunes and iPhone? There used to be autofill on iTunes, but I can no longer find it.

Hello there, DollyVong.
The following Knowledge Base article has great information and steps to follow on getting purchased content from your iOS device to your computer:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I set up Firefox sync from my old computer. This has had its hard drive replaced and been sold. I now want to retrieve the information and got my bookmarks on my new computer. I can't see any way to do this!

I set up Firefox sync from my old computer. This has had its hard drive replaced and been sold. I now want to retrieve the information and get my bookmarks on my new computer. I can't see any way to do this!
Help please

To build on the second option provided by The Edmeister make sure that you have your Sync Key, if this is not the case Firefox Sync will not help you (data is encrypted with that Key).
Finally, if the last sync happened long time ago, it may be the case that your data is not on the servers anymore. Firefox Syn wasn't designed as a back up service.

I had my hard drive replaced and I cant get my email to work on the new hard drive. I have the ! in the triangle next to the inbox. I tried "take all accounts online" and it ddidnt work. The email account is working on my iphone and ipad.

I had my hard drive replaced and I cant get my email to work on the new hard drive. I have the ! in the triangle next to the inbox. I tried "take all accounts online" and it ddidnt work. The email account is working on my iphone and ipad, and my macBook is connected to the internet.

Cant get help with this issue on Apple Support, so I have to go to the Apple store to the Genius Bar to get assistance. All the help issues are so technical in their jargon, that I cannot understand how to fix the issue.

I had my hard drive replaced and since my Time Machine backups say failed

I had my hard drive replace and since my Time Capsule backups are failing. The exact message is:
The backup was not performed because an error occurred while copying files to the backup disk.
The problem may be temporary. Try again later to back up. If the problem persists, use disk utility to repair your backup disk.

No, replacing your hard drive has nothing to do with it. There is a problem with your backup drive. As far as Time Machine is concerned replacing a drive is no different than buying a new computer. Time Machine will need to make a brand new backup from scratch.
If you have a large enough backup drive this may not be a problem. Otherwise, you may not have sufficient space to maintain a new backup and keep the old one. So, I would suggest under the circumstances that you erase your backup drive, then start a new Time Machine backup from scratch.
Drive Erase
1. Open Disk Utility in your Utilities folder.
2. After Disk Utility loads select the volume you wish to format from the left side list. Click on the Erase tab in the Disk Utility main window.
3. Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
For additional help with Time Machine: Visit Pondini's Time Machine FAQ for help with all things Time Machine.

Had my hard drive replaced and I've restored from TimeMachine backup. I have changed my username and now I can't access my old backups on my TimeMachine hard drive

I've recently had my hard drive replaced in the Apple Store.
I used time machine to backup and after I got my mac back with the new hard drive I restored all my files which are now on my computer and I can access it with no problems.
The problem is that I've changed my username (admin) and when I enter time machine, I can't access the backups of my old hard drive which is really frustrating.
A red negative sign appears on most folders. Also in macintosh HD/users there is a folder named with my old username and I get the same red negative sign in the folders.
Any idea what can be done about this?
If you need more info just ask.
Thanks in advance

Turn Time Machine OFF temporarily in its preference pane. Leave the window open.
Navigate in the Finder to your backup disk, and then to the folder named "Backups.backupdb" at the top level of the volume. If you back up over a network, you'll first have to mount the disk image file containing your backups by double-clicking it. Descend into the folder until you see the snapshots, which are represented by folders with a name that begins with the date of the snapshot. Find the one you want to restore from. There's a link named "Latest" representing the most recent snapshot. Use that one, if possible. Otherwise, you'll have to remember the date of the snapshot you choose.
Inside the snapshot folder is a folder hierarchy like the one on the source disk. Find one of the items you can't restore and select it. Open the Info dialog for the selected item. In the Sharing & Permissions section, you may see an entry in the access list that shows "Fetching…" in the Name column. If so, click the lock icon in the lower right corner of the dialog and authenticate. Then delete the "Fetching…" item from the icon list. Click the gear icon below the list and select Apply to enclosed items from the popup menu.
Now you should be able either to copy the item in the Finder or to restore it in the time-travel view. If you use the time-travel view, be sure to select the snapshot you just modified. If successful, repeat the operation with the other items you were unable to restore. You can select multiple items in the Finder and open a single Info dialog for all of them by pressing the key combination option-command-I.
When you're done, turn TM back ON and close its preference pane.

My mac had to have its hard drive replaced and now iPhoto is not on my computer. how do i get it back with no charge?

my macbook pro's hard drive crashed and a new one had to be put in. due to these circumstances, i lost everything. when i bought my computer, iphoto was already installed and i did not have to pay for it. i am wondering if there is a way i can reinstall it with no charge since it was not my error that cause the computer to malfunction.

You will find all the iLife applications are in the Optional Software installer folder on the OS X installer DVDs that came with your computer when it was new.

Downloaded ios6 to my ipod touch and lost all color when i select an artist or song how can i get to be blue again tried resetting did not work any help would be apprciated?

just downloaded ios6 on my ipod touch and lost all color when I select an artist or song how can I get it to be blue again tried resetting did not work any help offered would be liked

You need to restore.
Everything should be on your computer, so you can just sync it back.
iPod touch User Guide (For iOS 4.3 Software)

I just had the hard drive replaced in my IMac and it only at 1 to 1 or maybe 2 to 1 speed. my old one did over 10 to 1. car it be speeded up?

Any way to get hard drive to read/ write faster?

Go back to about this Mac, click on more info, and then on System Report (I think that's what it says in lion - not on Lion right now); you will get a window like this:
Scroll down to serial ATA and it'll show all the info about your hard drive.
Since you had Apple replace it, I would address the problem with them - even if you're not under warranty, the replaced part has a warranty, so I'd explain what is happening and politely demand an explanation.
45 minutes is a tad excessive for a normal CD unless you're burning at 1 x speed?

I have just had my hard drive replaced,I downloaded my files to a hard drive and now when I try to re start my iMac it ask's me to enter my pass word I do that but it's not recognise my pass word,what do I do?

I have had a new hard drive installed in my imac,I down loaded my files to a external hard drive,when I tried to re start,it asked for my password,I typed it in and it did not recognise it and I can't use my computer!can anybody help me please!!

Not sure why it's happened, but you could try resetting the password. These instructions work for Lion & Mountain Lion. If you're on Snow Leopard you'll need to use the install disk that came with the Mac.
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

I just had my hard drive replaced on my Mac after my other one crashed. However, I've lost iPhoto! Any way to get it back w/all my pics?

After my hard drive on my iMac (2.66 GHz Intel Core 2 duo) crashed, the tech guy installed a new hard drive and was able to recover most things for me. I lost all my bookmarks and my iPhoto, with hundreds of photos. I have Maverick installed. I have a 1.5TB external hard drive and it shows iPhoto, iDVD, iTunes, etc., but it doesn't allow me to open any of them. How can I see what's in these icons if it won't open because it's in a Time Machine backup?

I have a 1.5TB external hard drive and it shows iPhoto, iDVD, iTunes, etc., but it doesn't allow me to open any of them. How can I see what's in these icons if it won't open because it's in a Time Machine backup?
How old is this Time Machine backup? Is it current?
To be able to use applications and your iPhoto library and iTunes library you need to restore them from the Time Machine backup. To get your photos back, you need to restore the iPhoto Library from your Pictures folder, and to reinstall the iPhoto application.
This would have best been done, when you reinstalled the system using Setup assistant. http://pondini.org/OSX/SetupLion.html
Did the Tech Guy not use your Time Machine backup to restore your Mac?
Since you already set up your Mac, you can use the Migration Assistant from Applications > Utilities to restore your old files to a new user account.
http://pondini.org/OSX/MigrateLion.html
To reinstall iPhoto: Did iPhoto originally come preinstalled on your Mac, and what was the MacOS X version that came with your Mac? Or did you buy the iLife installer package?

I just had my hard drive replaced, and now when I am online get a black screen when trying to open a pdf. Any help would be appricated

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