I just had work doneon my laptop and now it won't read my ipod device.  How do I fix this?

I just had work done on my laptop and it's pretty much wiped clean.  I plugged in my Ipod classic and while the computer recognizes a device, it doesn't really register as active.  How do I fix this so I can bring up the IPOD classic page in Itunes and download podcasts?
Thanks.

you need to use http://support.apple.com/kb/ts1401 to get the ipod to work.

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