I just have a new iphone 4 and its says: configuration error
hey i just bought a iphone 4 i started it up and when i'm done selecting a wifi network its says: configuration error pls help!
Not positive here, but if your iPhone is using iOS 6, I think you need iTunes 10.7, which isn't available for Mac OS 10.5.
My new iPhone 5 isn't compatible with my iMac G5, fortunately I have a MacBookPro that is compatible.
Sorry.
Good luck.
Similar Messages
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I have Itunes10.6 on my macbook but just got a new iphone and it says i need to upgrade my mac but the mac says it has the latest version??? Should I download the newer version? If I do will all my content merge?
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
And see http://support.apple.com/kb/SP575 -
i just got a new mac. and its saying no more than 5 computers can be autherized i only know of 2 others what can i do ?
There isn't currently a way of seeing a list of which computers are authorised, but have you had other computers in the past and/or upgraded the OS on your computers without first deauthorising them ? Individual computers can only be deauthorised directly on them, but as you have multiple computers authorised then you can log into your account on your computer's iTunes via the Store > View Account menu option and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need.
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after there being an error in trying to update the software it said i have to restore my phone which i have done but says time remaining is about 24 hours . can you please help ? i just want to switch my phone on again .
Hello lyndsey1430,
From what I can gather, it sounds like you're having issues restoring your device. After reviewing your post, I have located an article that can help in this situation. It contains helpful advice concerning recovery mode:
If you can't update or restore your iPhone, iPad, or iPod touch
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.
Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be paying twice for each SMS sent. Help please
Wipe iPhone/iPad/iPod touch clean
There are a few steps to do:
Switch off iMessage in Settings > Messages
Switch off FaceTime in Settings > FaceTime (iPod touch 4th Generation or later, iPhone 4 or later and iPad 2 or later)
Delete iCloud in Settings > iCloud > Delete Account
Finally Settings > General > Reset > Erase All Content and Settings.
Un-register your device: https://supportprofile.apple.com
Now you can sell/give.
Now, you should get her a new Apple ID to sign in the options above. -
I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74403) -
I have purchased new iphone 3gs, its usb cable and charger not working.When I plugged in usb cable to my laptop it says"usb power hub exceeded". When I use another cable I have, it works fine.But the original one not working.Any help?
Are you connecting your iPhone directly to your PC or to a USB hub?
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I just got a new iphone and we are hooked up to the same apple ID in this family, and his Ipad Have been receiving my texts. How can I fix this?
Welcome to the Apple Community.
You could simply ensure that only the numbers and addresses you wish to use on each device are checked at Settings > Messages > Send & Receive. However this isn’t an ideal solution because the other person can always change these settings from their device and have some fun with you and your contacts.
You’d be far better getting them to delete your account from their device and have them create one of their own. If you are sharing an ID for some other service such as iTunes, you can continue to do so, you only need change the ID for messages. -
hello recently i have purchased new iphone 5 its showing error (1) when i try to restore through i tunes and the iphone screen is stuck at itune kindly please help
Try to Restore on different computer with current iTunes. If still problem after Restore, then make Genius reservation or set up service and take or send to Apple for resolution.
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I have a new iphone and want to purchase ringtones from itunes. Itunes is asking answers for security questions I did not set up and I can't answer them. How do I get past this to be able to purchase. I can purchase songs on my MAC and sync but itunes doesn't give the option to purchase ringtones on the MAC, just the iphone.
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
I just purchased a new iPhone and I am not able to get into my iCloud. When I plugged it into my computer, I used iTunes to get my phone up and running. Well it gave me my old apple ID as my info. Now I cannot get into anything because I don't remember my old password and when I go to the website to recover my password it is of no help cause I don't remember any security questions(over 8 years old) and that email account don't even exist anymore. Now when I go to try I cloud on my new phone all it keeps doing is trying to verify my old iTunes and won't let me use my new apple ID to sign in it keeps sAying to type in my old password from my old apple ID that I just don t have. Can anybody help me?
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
I just got my new iphone and I gave my phone the same apple ID as my iPod. Then I added $40 to my iTunes thinking that I could buy songs freely. When I went to go buy an album it said that I needed to answer some security questions to complete the purchase. So I clicked yes and it brought me to two questions that I totally forgot the answers to so I hit the link that said if you forgot your answers click here. I clicked it and it brought me to this website that you see all your information about your apple ID. So I went to privacy and security and the same two questions were there. I tried and didn't succeed. I even sent myself the email and I have been trying this for days on end and still never received any emails about those questions. So I thought what if I create a new apple ID then mabe I could transfer ONLY the money over, is this possible?? Because I would hate to see forty dollars go to total waste.
Funds cannot be transferred from one Apple ID account to another.
Try here > Rescue email address and how to reset Apple ID security questions
If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service -
I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing. And I can't download any app because problems with my account regarding the credit card but the information is correct and it says it is not!!!
You'll have to contact iTunes store support regarding your credit card information problem: http://www.apple.com/emea/support/itunes/contact.html. I'm not clear on what you're saying about your backup. Are you saying that when you connect to iTunes it's asking you to restore from backup even though you already have?
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I've recently just bought a new iPhone and i am wanting to transfer all my music that i habe bought from my old one onto the new one. I've gone onto iTunes and tried to download them all again but it wont let me?
What happens when you try to redownload them ? What you can re-download (the types of content that you can redownload varies by country) will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes, and the Purchased tab in the iTunes store app on your iPhone (and similarly for apps in the App Store app). If you still have your old phone then you should be able to copy your iTunes downloads from it over to your computer's iTunes via File > Devices > Transfer Purchases
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