I just have dowload the creative cloud on my PC, but I cannot connect with my ID each time I try it says you have been disconnected! why?

I just have dowloaded the creative cloud on my PC, but I cannot connect me with my ID each time I try it says you have been disconnected! why?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

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HT1689 Cannot install updates as get message Cannot connect to iTunes Store each time I try. Have updated to ios6 and can download

Can anyone explain how I can install updates for the apps on my iPhone when I keep getting the message 'Cannot connect to iTunes Store', yet I can view music & films and still download new apps?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

I just subscribed to the Creative Cloud but there's nothing to download?

i just subscribed to the Creative Cloud but there's nothing to download?

Can you elaborate on what steps you've taken and what's not happening?

I purchased the Creative Cloud over a month ago and cannot get the apps to install. What do I have to do?

I purchased the Creative Cloud over a month ago and cannot get the apps to install. What do I have to do?

Nobody can tell you anything without proper system info or other technical details like what errors/ warnings you actually get.
Mylenium

Hey, I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code

I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code is error: 213:19. Does anyone seeing this please have any advice on what to do?

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I have a fully paid subscription to CC and use of installed programs but I can no longer sign in to CC. It repeatedly says "You've been signed out". I have the need to install another program but I can't sign in.

I have a fully paid subscription to CC and use of installed programs but I can no longer sign in to CC. It repeatedly says "You've been signed out". I have the need to install another program but I can't sign in.

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

While updating my apps, I lost my wi-fi connection. I have since tried to update the apps several times...but none of them are updating. Each time I try to update the apps, I enter my password, but then nothing happens. Thank you - Chris

While updating my apps, I lost my wi-fi connection. I have since tried to update the apps several times...but none of them are updating. Each time I try to update the apps, I enter my password, but then nothing happens. Thank you - Chris

Hold the power button and the home button down until the screen goes black and the apple logo appears. This will do a reset and you should be able to update your apps then.

I have a mini the new mini ipad I buy an iTunes cards and I redeem it each time I try to purchase something it ask me to verify my payment before when I finish it write to go on apple support please somebody can help me

I have the new mini ipad I buy an iTunes cards and I redeem it each time I try to purchase something it ask me to verify my payment before when I finish it write to go on apple support and i cannot make any purchase please somebody can help me

Click here and ask the iTunes Store staff for assistance.
(107643)

HT1689 I just upgraded to iTunes 11 and now I get a "itunes cannot connect with this ........ Could not allocate a resource. Happens with both ipad and iPhone. Any thoughts on how to resolve this issue?

I just upgraded to iTunes 11 and now I get a "itunes cannot connect with this ........ Could not allocate a resource. Happens with both ipad and iPhone. Any thoughts on how to resolve this issue?

Same for me with Iphone 5 and IOS 7 on mac pro. Install ITunes 11.1 and after reboot nothing work. Work only with Mac Pro in safe mode.
I have uninstalled Wi-fi-sync1.0 app from MacPro and Itunes sync well with iphone.

Just updated via the creative cloud app and now lightroom won't even load.

As the title states:
I've just updated via creative cloud app, ran lightroom from the standard shortcut on m desktop and got 5.7. Exited that and tried to run from the new shortcut. No load.
Thought it might be to do with still having 5.7 installed, so uninstalled that via creative cloud app and it still wouldn't load. Noticed that the creative cloud app still showed lightroom as being installed (5.7 had disappeared on first uninstall). Selected uninstall again and this time it went from the installed section of the app to being an option to install.
Installed new version and it won't load.
Could someone please advise how to resolve this as I would like to be able to access my files and the changes I made.
Thankyou in advance,
Matt

Moderator:
Please note. The solution posted to sign out of and back into creative cloud app appears to have worked
I didn't see that before writing this post.

Must i uninstall premier pro trial version before i can use the premiere pro ii just bought under the creative cloud business package?

I had the trial for premier pro. It expired and yesterday I bought the creative cloud business package.
In the creative cloud desktop app, under premier pro, it says trial expired, and the only option across from it, is to buy. But I already bought the package yesterday, why doesn't it say download or install?
If I click premier pro it takes me to a box looking for a redemption code? Do I need a redemption code,, if so how to I get one, was it emailed to me?
Should I uninstall the premier pro I have on the computer at the moment, before I can download the one I just bought? As next to premier pro in manage application it gives an option to uninstall.. I thought it could just unlock the version I have rather then needing to uninstall it and download it again?
Any help would be greatly appreciated, please
thank you
derek

Hi Derek,
I can see that you have purchased Creative Cloud for Teams subscription. You will need to invite and accept the invite before you can carry on using the product as a ful version. I can also see that you have sent the invitation to an email address but that invitation has not yet been accepted . If thats the same email address you wish to use , kindly accept the invitation and use the same email address to login to your Creative Cloud Desktop application.
Cheers,
Kartikay Sharma

Can I install the creative cloud on multiple machines but not use it or pay until activate it

I would like to install the Creative Cloud software on several machines now but not use it or pay for it on all the machines until the person using that machines needs it then they can pay to activate it. Is it okay to have the software installed on lots of machines but not activated?

Hi There,
If the software is installed on the machine and it is not activated, you would not be able to use it once the trial is expired after 30 days.
Whenever, you wish to use it, you can buy it and can start using it.
Thanks,
Atul Saini

The "Creative Cloud" window shows nothing but a spinning icon..

I just paid for the CC version of Photoshop. When I click "download" the creative cloud window pops up and all I see is a blue - spinning icon....nothing else happens.
Thoughts?
Thanks.

Hello,
I also had to do this experience.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Recently purchased the creative cloud membership for students, but all the applications I download run as trials? why is this happening?

I recently purchased the creative cloud student license for one year. After installing the desktop CC app, and downloading the CC 2014 softwares, they open up and require licensing / can be run only as trials. Why is this happening and how can I get the full softwares?

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Change Account https://forums.adobe.com/thread/1465499 may help
With TWO things going on, you may need chat
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I have done the softer update and now this system request a connection with a meanie HD and I connector for iTunes I don't understand why ?

I have done the softer update and now this system request a connection with a Mini HDMI connector for iTunes I don't understand why ?
DO I HAVE TO HAVE THE MINI HDMI CONNECTOR TO COMPLETE THE SOFTER UPDATE PROCESS ?

You might be seeing a Micro USB cable (Not HDMI) that is because your Apple Tv is in Recovery Mode due to some reason and it needs to be Restored by connecting it to iTunes on your Computer. So if you have a Micro USB cable ( which comes with Android Smart Phones ) then try to connect your Apple Tv to your computer using the same and with the help of iTunes Restore your Apple Tv to Factory Settings. Go through the below Apple Support kb which says " If your Apple TV still does not respond or if you were unable to follow the above steps "
http://support.apple.com/kb/ht4367

I just have dowload the creative cloud on my PC, but I cannot connect with my ID each time I try it says you have been disconnected! why?

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