I just inserted a Cd in my MacBook Pro but it shows unsupported help please
I just inserted a Cd in my MacBook Pro but it shows me unsupported. i need help i want to be able to play CDs n DVDs
Chimobi,
from the Apple menu, select About This Mac; a small window will appear. On that window, press the More Info… button. A new window will appear which has “MacBook Pro” in big black type. Just underneath of that in smaller grey type will be your model; please provide that information in your reply. Near the bottom of the same window will be a line that starts with “Software:”. Please provide the information on that line also.
Similar Messages
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My macbook pro is not charging - any help please!?
My macbook pro is not charging - any help please!?
<Edited by Host>Hi sdennisonta,
If you are having an issue with charging your MacBook Pro, I would suggest that you troubleshoot using the steps in this article -
Mac notebooks: All about batteries - Apple Support
If the battery appears to be working correctly you may want to see if the issue lies with your power adapter. Use the steps in this article -
Apple Portables: Troubleshooting MagSafe adapters - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
I'm in need of a rubberized case for a late 2007 macbook pro 15.4 silver keys help please
please help me out I'm in need of a rubberized case for a late 2007 macbook pro 15.4 (silver keys) cd in front. Please help me out. here is my personal email: *****@gmail.com I also have just purchased a 2006 macbook pro 17 inch and would like a case for that one too if anyone can help I would greatly appreciate it.
again here is my email: ******@gmail.com
thank you
john
<Edited by Host>John, please refrain from posting your personal email in these threads. It is not necesary and all communication to you can be done directly in these forums. Posting your email address can open up you to tons of unwanted spam, among other things. Really all you can do is search the internet for them. My suggestion would be to google "case for late 2007 macbook pro".
One will probably be very hard to find for a 6 year old model as it is on the borderline of being considered "vintage". Ebay may be a good place to try too. -
Macbook Pro not charging... help please!
I have a refurbished 2011 macbook pro i bought about 5 months ago. The problem is that one day I went to plug in my external firewire hard drive and my laptop (which wasn't pluged in at the time) inexplicably shut off. I can only get it to turn on if the power cord is plugged in, but the battery doesn't charge, i just get the "(Not Charging)" status on my battery. As soon as I unplug the power the laptop shuts off never to turn on again until I plug it back in. I have no idea what to do about it. I'm a college student so I kind of need a computer that I can take with me, and right now my macbook might as well be a desktop.
You need to take it to an Apple Genius Bar or Apple Authorized Repair Center and have it fixed. You have a 1 year warranty that covers such problems. There is nothing the user can do to fix this. Sounds like the battery has gone bad. Which is NOT user replaceable.
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MacBook Pro wont stop rebooting, need help please
Ok so my story is that I bought a used 2008-2009 MacBook Pro. It was running mountain lion, I tried to restore it to factory settings to undo the "open to all access" option. Since I didn't have the mountain DVD at that time I restarted it and did the command-r. Now however, it will not stop rebooting, it'll chime and reach the grey screen apple logo with the little wheel but then restart and again, reach the same screen then restart again, and again etc etc. Now since I am completely new to Mac, I had no idea about time capsule, so and can't use that either. I have tried repeatedly to use the command-r action but it won't work. It just doesn't wanna boot up from the HD. I am think of either acquiring the leopard DVD, or taking it to a tech and probably waste even more money. Is there anything else I can do, any suggestion will be appreciated.
Take it to the nearest Apple Store. They can help, and there is no charge if you don't need to replace hardware (which you shouldn't).
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Macbook Pro 2011 Wi-Fi Problem HELP PLEASE! :/
Hi,
Why does my Wi-Fi signal stay on, however when I try to open a webpage, say www.apple.com, it stays loading and never comes up. When I turn my Airport on and off again, it comes back to normal and the web page loads? This is very frustrating for me, especially when I'm new to Mac and I've been longing for one for ages! On the other hand, my other laptop (Acer 5732Z) works fine and connects to the internet and I'm not faced with such a problem (running Windows 7)
My home router is a TP-Link model No. WR740-N.
I'm running the latest version of Mac OS X and I've tried installing all the recent updates from the software updates
When I'm using the Macbook with Ethernet cable connected (not my intended use), the internet connection is also abit unsteady, however it is not that much as when I'm connected via my Wi-Fi Network.
I would appreciate anyone's help! I've tried setting my router according to apple's instructions, but still the problem persists!!
Thanks!
jbeckMy MacBook Pro, which I just got in July of 2011, will not connect to the internet. I get free wireless in my apartment complex, and I've been using it ever since I moved in a few days after I got my laptop. I haven't had problems connecting to it before.
Just the other night, I was watching a movie on Netflix and it was perfect. Then I tried watching a tv show and it stopped working from then on. I highly doubt it's a router issue because no one else in my apartment seems to have any problems. There has been a heavy rainstorm here recently, but I'm almost certain that would have no effect.
When I try to open Safari, I will be connected to the WiFi according to the AirPort status in the menu bar, but the pages will not load completely. I'll get less than a fifth loaded according to the blue in the address bar (I don't know the technical terminology) and then I'll check the Network Settings and try to connect and refresh the page, and then it will say that I'm no longer connected to the internet.
I've tried deleting my locations, networks, and looked into deleting the plists (a suggestion I found in a thread somewhere) but I'm afraid I'd ruin something. I've done the obvious restarting my computer, but of course to no avail. I tried turning the AirPort on and off - nothing. I've found posts on other sites about "zapping the PRAM" by holding down the Command (⌘), Option, P, and R keys simultaneously when starting the computer - like a reboot - but I'm afraid I'd lose something important (??).
I'm curious if I messed up something when I tried connecting to the wireless at my university, which I was unable to do. I don't know if this issue is my fault or is it an Apple thing (software, hardware)? It's clear everyone else is having major problems with this as well.
Honestly, I don't know what to do. I feel like I wasted money switching to Mac from PC. I know how to fix all my PC problems, but Mac is beyond me. Any help? Please!? I need my Mac working ASAP for school and work! -
I have hv30 canon, Final Cut Pro X connecting to my Macbook Pro. doesn't show anything. Please help!
Hey anyone who can help me!
I have a new canon hv30 vixia. I have fianl cut pro X. I have the newest macbook pro. I have gone cords after cord trying to figure out what is the right one because everytimee i conect it nothing at ALL shows up. WHAT CABLE DO I NEED PLEASE!? I bought a fireWire 400 to 800 adapter and then i pluged the fire wire into that since there is no DV cable slot on the macbook pro. THANK YOU IN ADVANCE, IM STRESSING OUT!!My HV20, which is mechanically identical to the HV30, works perfectly with FCP X.
Have you tried trashing the preferences?
Many weird things happen as a result of corrupt preferences which can create a vast range of different symptoms, so whenever FCP X stops working properly in any way, trashing the preferences should be the first thing you do using this free app.
http://www.digitalrebellion.com/prefman/
Shut down FCP X, open PreferenceManager and in the window that appears:-
1. Ensure that only FCP X is selected.
2. Click Trash
The job is done instantly and you can re-open FCP X. -
Macbook Pro won't turn on, help please!
My Macbook 2007-08 model (all aluminum) has the start up sound internally, the screen doesnt turn on, but the light below the trackpad will turn on, then slowly dim but remain on...any help please?
Try:
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM
Boot into Safe Mode if possible. If not then try booting from an installer DVD for your computer. If that doesn't work take it in for service. -
My Macbook Pro works insanely slow! Help, please!
Morning,
I have a MacBook Pro, which I bought it in mid 2010.
It has a processor of 2.66GHz, Intel Core 2 Duo, and 8GB (4GB×2) of memory.
However, anyime I run some my programs, it appears the bloody rainbow icon on my screen!
My mates told me to exchange the memory and those stuffs.
Is it possible to exchnage my memory to 16GB or 32GB, and is there anything else I could upgrade to make it faster, I wonder.
By the way, what would be the best customized MacBook Pro and how much would it cost?
Any feedbacks would be much appreciated.
Cheers,Morning,
I have a MacBook Pro, which I bought it in mid 2010.
It has a processor of 2.66GHz, Intel Core 2 Duo, and 8GB (4GB×2) of memory.
However, anyime I run some my programs, it appears the bloody rainbow icon on my screen!
My mates told me to exchange the memory and those stuffs.
Is it possible to exchnage my memory to 16GB or 32GB, and is there anything else I could upgrade to make it faster, I wonder.
By the way, what would be the best customized MacBook Pro and how much would it cost?
Any feedbacks would be much appreciated.
Cheers, -
please help..I am suffering since last few days and now posting from my friends laptop bz using the same eathernet cable.
Run the Network Diagnostics assistant. How far do you get?
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Just got my MacBook Pro, but cant use iSight, Help?
I want to use my camera and i go to photo booth to use it, but when i click on it, it says "Photo Booth cannot open because n camera is attached or the camera is in use by another application" and i dont know what other applications are using and i dont know which ones to close so can someone please help me and tell me what i need to do, thanks
Welcome to Apple Discussions, burgerflickle23
Have you tried restarting your Mac?
If so, and if you are sure you do not have any applications or widgets that can use your iSight running (it is easy to forget widgets like Mirror in your Dashboard), you should next try every suggestion re: Built-in iSight in How to Troubleshoot iSight. Be sure to include the checks for whether the problem is "application-specific" and "user-specific".
If resetting or the other suggestions do correct your problem, you can try the following:- Backup your Home Folder, or at very least, your important files.
- Repair permissions.
- Then download and apply the Mac OS X 10.4.9 Combo Update (iNtel).
- Finish with another Permissions Repair, and then check your iSight again.Users have reported fixes to a variety of audio, video, connectivity, and software conflicts and unreliability issues after properly applying Combo Updates.
A few iNtel Mac laptop users have also reported success after unplugging their Macs and leaving the battery out for half-an-hour to overnight.
If none of these suggestions help, I suggest that you take your iMac to your Apple-Authorized Service Provider for a professional check.
Jim -
Macbook Pro Battery won't charge - help please
Hi Guys
We have two MBP - one the previous model with the removable battery. I repaced the battery a little under two years ago on this one and it doesn't get heavy use, but now it's not taking any charge at all. Here's what I get from the system info....
Battery Information:
Model Information:
Manufacturer: SMP
Device Name: ASMB012
Pack Lot Code: 2
PCB Lot Code: 0
Firmware Version: 110
Hardware Revision: 500
Cell Revision: 200
Charge Information:
Charge Remaining (mAh): 0
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 0
Health Information:
Cycle Count: 154
Condition: Replace Now
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 4628
As you can see, not many cycles so I'm confused as to why it's dead. I've done the SMC reset and I know the charger works as it's charging our other MBP (with internal battery). Anybody got any smart ideas what may be wrong and wehther it's fixable without laying out £100 on a new battery.
Many thanks
PhilPhil,
All batteries fail at some point, whether in an automobile, flashlight, computer or anything else. The ratings on longevity are statistical norms, not specific guarantees for an individual battery. Lithium-Ion batteries of the type Apple uses, particularly the SMP products, have a typical life of 1,000 cycles. An individual battery may fail earlier, or later. Factors affecting the life may include temperature exposure and charge cycle treatment, such as frequent deep discharge of the battery.
Your battery may very well have failed cells judging from the voltage and current information. That cannot be repaired any way but by replacement of the entire battery.
If a new battery does not seem to be acting right, you might want to consider having the charging circuitry tested to make sure there is not a fault with that.
At this point the only real option is to replace the battery. -
Just migrated using time machine from MacBook Pro to older Macbook. iPhoto 9.4.3 won't open. Tried reinstall - no change. (Mac OS X 10.7.5)
Did you migrate the app from Time Machine? Reinstall it.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
The reference to NovaMedia is that there is the remanant of an older app in there somewhere that won't run on 10.7
Regards
TD -
My Internal HD became corrupt and it would not boot up so I installed My osx onto a new HD via usb and then inserted into my macbook pro but it wont boot up. It will only boot up if i connect via usb how can i boot it as an internal HD?
Shootist007 wrote:
If the system won't boot from the new drive the OP bought and install OS X on it it certainly won't boot from the original drives Recovery HD partition.
Sorry genius.....but if the Recovery disk shows up that means the disk cable isn't bad. Could be he did have a screwed up HDD and when he put the NEW HDD in (after putting the OS on it via USB) the computer didn't reconize it and therefore didn't boot the OS. Just maybe right genius? Don't rush to criticize someone's recommendations until you realize other possibilities. (I did say "if it does")
Thank you -
Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.
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