I just installed a new Hard drive in my MAC I can not use my Adobe product now. Says its not compatable with my software. But it was working fine before my hard drive crash

I can not uninstall the software either, I already tried that. When I click on the "add or remove" software, it automaticly thinks I'm trying to install it and says I cant install??

Thanks again kglad. I have walked through several of these and no results. When I launch InDesign in gives me the "Licensing has stopped working" But that is the only program. The rest tell me I may need to uninstall and reinstall the programs. They wont even try to start up. I believe the problem started when I tried to use the CC Cleaner tool. I believe it deleted something. It now gives me an error message:
The alias “Add or Remove Adobe Creative Suite 3 Design Premium” can’t be opened because the original item can’t be found.
When I try to open the Add or remove Adobe Creative Suite. So now at this point it seems I cant even "Uninstall" my software? Is that right? Sorry I'm pretty dumb with the whole computer thing really
Thanks again

Similar Messages

  • I have all of my data from my old macbook pro in an external hard drive. Basically it's my old Macbook hard drive with external casing. It was working fine before when retrieving files using my new macbook air, now I can't access any files?

    I can't access any of my files, photos, anything form my external hard drive... It worked before now when I plug it in the light comes on, but it doesn't even show up as an external drive, so I can't access anything, I'm worried I have lost everything...

    Huge mistake was only having ONE copy of your data OFF computer,
    most people do it, and its just horrible and the typical reason for serious data loss.
    Likely you have a very common failure (extremely common actually) called SATA bridge card failure, which would be "good" news,
    read about same here:
    Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
    Never again let yourself have LESS than 2 copies of your important data off-computer,      ever
    1. verify the external HD doesnt show up on another Mac
    if same, you have about a 8 in 10 chance its SATA card failure.......... easy to fix.
    The great news at the end of the tunnel of an apparently failed or failing external hard drive.
    When checked on another computer, and with no need for spending money on data extraction expertise or software, the very likely case is that your external USB or thunderbolt HD is in fact fine, and merely the card interface, or SATA bridge card has failed or is failing.  Keeping a HD dock around handy, or cheaper still a $20 hard drive enclosure or a SATA to USB connector can be a real life saver in getting your drive back to use, when the drive itself is fine, and merely its interface card has gone bad.
    The SATA bridge card inside a USB external HD has a very high failure rate in general
    Typical SATA bridge cards as seen inside a 3.5" external HD with power input (#1), and 2.5" SATA cards (#3, #4, #5)
    What are the realistic odds your HD is perfectly fine?
    There are no hard facts whatsoever, especially since so many people discard their assumed “dead/faulty” hard drives, but a good educated conclusion from years of examining and seeing this issue is that for hard drives made since 2010, and not dropped or generally abused, is that a minimum of 50% conservatively are perfectly fine! I personally estimate however that it likely approaches 60%+.
    Considering how many external hard drives ‘fail’ (rather the SATA bridge more than half the time) each day, that is a very high number of perfectly fine HD that are tossed!
    This is especially common with 3.5” desktop HD that are connected 24/7 with power and see a lot of data transfer. People wrongly conclude that “X” mfg. just made a defective drive, when in fact their 3.5” drives inside the plastic enclosure is 100% fine.  I have personally seen well over 200 of these dead SATA cards and additionally seen 3 fail within a one hour span of doing a large data copies.
    One of the very reason pros use bare HD as inserted into HD docks is not just the saving of space and the need for endless USB cables, but the elimination of the need for this high failure-rate part.
    While the shapes and sizes vary somewhat on SATA bridge cards, they all serve the same purpose and have likewise failure rates
    What exactly is the SATA bridge card in your external HD?
    In the middle to late of 2009, most all external hard drives both in 2.5” and 3.5” reached the shelves in SATA III. These small SATA cards or "bridges" are used to translate between the hard drives’ interfaces and the enclosures' external ports (USB, Thunderbolt, Firewire). Additionally these small bridges not only transfer power but also of course the data. Unfortunately these SATA bridge cards have a very high failure rate as they are burdened with shuffle power and data.
    Literally these little unreliable and fragile cards are the power conduits and the nervous system for all external HD data transfer.
    SATA card as found inside a typical USB external hard drive
    The assumption that the hard drive is bad when its not!
    Countless 1000s of good external hard drives are thrown away each year because the owner thought the HD was bad when it fact it was the SATA bridge card which had failed. This card is removed in a matter of mere second once an external USB HD is cracked open from its plastic casing to reveal the bare HD and the attached SATA card which attaches between the HD and the USB cable.
    To complicate this problem, even many computer professionals do not know that there is a very easy solution to the “failing or dead HD” issue since the hard drive itself is very likely just fine.  Its astonishing that so many highly educated computer repair persons are unaware of this high-failure part, but this is mostly due to the fact that they do not juggle 100s of hard drives and know that of the iceberg that is a “external hard drive failure”, the mostly unseen majority are not a HD failure at all, but a bridge card failure.
    To add to this great misunderstanding is the fact that people assume that "likewise symptoms seen on an external HD are the same as seen on an internal HD, therefore also the external HD must be bad". This is a compositional fallacy of logic. Since internal HD do not have a SATA bridge interface, to conclude similar symptoms "indicate the same failure" is misplaced and incorrect.
    This is all not to say that HD do not fail, they do indeed, and I have seen many 100s of dead and failing hard drives.  Hard drives even under ideal conditions have a life expectancy of around 4-8 years due to ferromagnetic depolarization from entropy.  But of the mountain of symptoms that are seen as “hard drive failures” in comments, posts, and hearsay, half or more of these are not a HD failure at all.
    Once your rescued hard drive is removed from the bad SATA card
    You have several options, but the purchase of a $20 HD enclosure is one option, another is having a HD dock, however this eliminates the former portability in a 2.5" small HD.
    Remember that 3.5” HD require power, which means you need either a HD dock, or a powered SATA card kit as seen at top left in the picture below. 2.5” HD get power from the USB port itself.
    Just remember that the serious downside to the low cost external HD enclosures is THEY TOO contain these SATA cards, and what is worse the cheap ones will fail, often, much quicker than the original factory one did! In which case it is recommended you buy a quality HD USB enclosure
    Rescue tools to use with your extracted HD for data recovery

  • Do I need to buy a new printer, dedicated for my Mac or can I use the same one we use for our PCs?

    Do I need to buy a new printer, dedicated for my Mac or can I use the same one we use for our PCs?

    Hello stacksofamber and welcome to Apple Support Communities,
    You should be able to find a Mac OSX driver for that printer. Did you check with the manufacturer/'s website?

  • I had recently followed orders to restore my iPhone 3gs (iOS 6.1) from a question on apple support. However it was working fine before that, it's just that my phone didn't have signal. So it said to restore my iPhone and now it says that the Activation se

    i had recently followed orders to restore my iPhone 3gs (iOS 6.1) from a question on apple support. However it was working fine before that, it's just that my phone didn't have signal. So it said to restore my iPhone and now it says that the Activation server is temporarily unavailable and when i plugged it into my mac, it said that i ddn't have a sim card installed. What can I do to fix this besides bring it to the store? it also bugs me because this answer was supposed to work but it just messed my phone up even more. This has already happened once and i had to take it to the store. What should I do to fix this? Thank you so much for all answers. i really appreciate.

    no so i dont know what happened

  • Drag and drop to photo shop no longer works after installing Apple "Photos"; It was working fine before the latest Apple update (10.10.3) . what can be done?

    drag and drop to photo shop no longer works after installing Apple "Photos"; It was working fine before the latest Apple update (10.10.3) . what can be done?

    Nothing. It's nothing to do with PSE; this is a limitation of Photos, as is the loss of being able to use an external editor without exporting copies of your images.

  • I recently done new update now my charger isnt compatabile on my iphone 5.Any ideas? It was working fine before update.

    I recently done new update on iphone 5, now its not charging on my charger because its saying its not compatible and it was working fine before update.

    are you using an apple branded charger?
    i have heard ramblings that they built in incompatibility with UNauthorized chargers for safety reasons after all that happened in china.

  • I have Premiere Pro CS5. I just had to switch out my hard drive and even though nothing  else changed, Premiere is not allowing me to use the GPU acceleration mode. It's grayed out. It was working fine before I switched out the hard drive. What do I do?

    The specs on my computer are correct for GPU acceleration. It has been working fine but my RAID 0 drive failed and I replaced it and now Premiere no longer recgonizes it. I am assuming I need to reset something but I can't figure it out. What do I do?

    You will need to reapply the cuda hack, see Ann's answer:
    Re: How to activate Cuda with a quadro k2000 into premiere cs6

  • Windows Media Player plugin was working fine before updating to 4 and now i've tried every single advice found in here and still can get it to work even though it is enabled on the add-ons page. Any new trick to try?

    worked fine with 3.6
    updated to 4
    tried uninstall/install plugin
    .dll downloads
    disable/enable different plugins
    next step is format?

    I seem to have fixed it by putting <div  class="clearfloat"></div> after the navigation bar?

  • HT3275 I encrypted my WD elements SE external hard drive with Time Machine and now everytime i enter my password it shuts downs my mac book pro. I contacted WD and they say its an issue with Time Machine?

    Any advice?

    Hi, I tried your advice and it tells me the external drive is ok, and the ERASE section is grey, probably because I encrypted the disk!?!
    Still the same issue: every time I enter my password to access the external hard drive, it restarts the macbook and I get a screen that says: the computer restarted because of a problem... so frustrating!
    Any other ideas?

  • I just change a new iPhone in app store, why I can't use it

    HI, cuz my old iphone 4S the power button was broken, and I went to app store pay $199.00 changed a new phone, but I cant use it

    Is it activated?

  • Hi, I just bought the new i phone 5. I have plugged it into my computer a few times to run the back up and it has previously worked fine. When i try to connect it into the computer it is not recognised and will not do anything at all??

    few times to run the back up and it has previously worked fine. When i try to connect it into the computer it is not recognised and will not do anything at all??

    By calling iPod tech support while you are under warranty.  You also have 14 days to return it w/no questions asked for a replacement or your $$$ back. 

  • I just registered my iPod Touch on iTunes, and now when I connect it to my computer it says there is an error and closes iTunes.  It worked fine before I registered it.

    It aso charges when I connect it to my computer, so the cable is fine.

    Actually I just tried doing it again and it seems to stop syncing when I states to sync photos to my ipod

  • MSN hotmail opens ,but emails and folders won't open. You can put Ck mark in box, but won't open. But, it was working fine. Just quit.

    don't know what else to say. Emails and file folders no longer open when I click on them.

    How  did you install GarageBand on your Mac? Did it come preinstalled with the other iLife applications?
    If your MacOS supports the AppStore, you should be able to redownload GarageBand from the AppStore, see this support Article: OS X: About OS X Recovery on how to download again:
    Double-click the App Store icon in the dock.
    Enter your Apple ID and password.
    Click Purchases.
    If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
    You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications.
    Regards
    Léonie

  • Iv just updated my iphone 4s to ios7 and now the phone will not charge or hold battrry life .the phone was working fine before update whats going on ??? software or hardware

    iphone 4s need help battery not workin since uptade of ios7

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • What's wrong with my trackpad? It was working fine, then I installed Lion 10.8.1 and now the mac mini won't see it, when I press the on button, a light comes on after a brief pause, stays on for a second or so, and then goes off, still no trackpad..

    Ok, so if you haven't worked it out, this is my first post. My problem is all in the title, but once more won't hurt..
    I have a bluetooth trackpad which has been attached to my mac mini for a few months now, with only the occasional connection lost, connection found saga that everyone seems to go through. Earlier today, I used the trackpad to upgrade to OSX 10.8.1 nd when the computer rebooted, no trackpad could be found. I've put fresh batteries in, I've tried rebooting the mac mini, I've checked sys preferences and am currently using an old usb keyboard which is v flimsy so forgive any typos please.
    The light comes on about a second after the on button is pressed, (whether the button is held down or not) and then goes off after a second, still no trackpad is found..
    Why?!!!!

    No, not paired to anything else, fresh out the box connected to the mac mini I bought at the same time, never been paired with anything else.
    I think it's a hardware issue. As I don't seem to be able to get it to turn off.

Maybe you are looking for

  • I'm using Safari 1.3.2!  :D  What's wrong with this picture?

    Well, yesterday I installed Safari 4 on my PC. Nice! WHY CAN'T I DO THAT ON MY MAC! Isn't this either hilarious or insane? I thought maybe I'd install S4 on the Mac but thought I might not be able to because I'm not running Leopard (or even Tiger). I

  • Kdemod display resolution default issue

    Hello everyone again. Im currently on my third install of arch and im trying out kdemod this time... one issue i seem to be having tho is that my resolution keeps going to 1600x1200 and i keep having to change it to 1280x1024 at the beggening of my s

  • Document Distribution order package status IW?

    Hi I am working on document distribution. the workflow is starting very well but fails to proceed at the status <b>IW</b>. On top of the order staus, there is a message "Not assigned to distr. order package". I am failing to troubleshoot it. Any idea

  • File missing on server

    So that we may better diagnose DOWNLOAD problems, please provide the following information. - Server name ? - Filename92010NT_CLT.zip - Date/Time 20.11.02/20.06 - Browser + Version MIE 6 - O/S + Version Win 98 - Error Msg The file was not found on th

  • Is my Mac compatible w/OS X Mavericks?

    On Apple's website it says that the following Mac models are compatible with OS X Mavericks: MacBook Pro (Mid/Late 2007 or newer) I have a Macbook Pro and I believe I purchased it around 2007. It was when the dual processors came out on Macs. Current