I just installed acrobat 10 on a windows 7 64 bit hp touchsmart 320 PC with 6 GB of RAM. It quits unexpectadly, within 90 seconds of launch, how do i fix this?
I just installed Acrobat 10 standard.
The program unexpectedly quits shortly after launch.
I downloaded the latest patch from adobe and it continues to crash.
Any thoughts or solutions?
I ws not running other programs when this happened and memory was at 38% consumption.
Thanks.
Neal
Hi nealchi,
Please try the following :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave
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