I just installed RAM into my 2007 Mid iMac. I went to turn it on and the fan goes on and such. The screen isn't lighting up and (Caps lock) the keyboard isn't working. It's plugged in too.

Installed two 2GB RAM cards to my Mac. Plugged it in, turned it on. You can hear it running. My keyboard isn't lighting up (Caps Lock) and the screen is black.

Assuming the RAM is to the exact spec required, try re-seating the RAM. When you think it is fully seated give it an extra shove with both thumbs - it only needs to be a fraction out for it not to work. If that fails to solve the problem, put the old RAM back in and test. If it works that narrows it down to the new RAM being the problem.

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Caps lock burn keyboard doesn't work

Hey guys,
do you know what is wrong with my macbook (MAC OS X,10.6.6) the key caps lock burn and it won't to turn off and the all keyboards doesn't work?
Is it possible that that caps lock and this problem with all keys are connected, keyboard doesn't work from when this caps lock burn. ?.
I dont know what to do...
do you know?
Thank a lot for some advance!
m.

Hey reandel,
I'd check out the recommended troubleshooting steps within the following document:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/TS1381
Welcome to Apple Support Communities!
Best,
Delgadoh

My iPod touch 5th generation isn't working. I plugged it in last night to charge and now its not turning on or responding to anything.

My iPod touch 5th generation isn't working. I plugged it in last night to charge and now its not turning on or responding to anything. It used to do this thing where it would freeze when it was 100% charged and plugged in and I was using it. I'd just unplug it, restart it (home button and top button) and then it would be fine. That had happened like 5 hours prior to me plugging it in again and then it going totally blank.

Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar

My iPhone 5s has stopped playing music out of the speakers. It works when I plug in my headphones but other than that there's no sound. It just randomly happened so I'm not sure if I can fix it or if I need to bring my phone in

My iPhone 5s has stopped playing music out of the speakers. It works when I plug in my headphones but other than that there's no sound. It just randomly happened so I'm not sure if I can fix it or if I need to bring my phone in. Help?

Hi Cassilecompte,
If you are not getting any sound from your iPhone’s speaker, you may want to troubleshoot using the steps in this article -
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thanks for using Apple Support Communities.
Best,
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HT2476 i just installed an update my version is now MAC OS X 10.7.5 and now imovie is no longer working. it just uses heaps of CPU and then stops responding. please help

i just installed an update my version is now MAC OS X 10.7.5 and now imovie is no longer working. it just uses heaps of CPU and then stops responding. please help.
I cannot find any fixes online and i don't know what to do

here is the message. i tried deleting all my video files in iphoto and it still does not work.
Date/Time:
2014-01-29 22:30:55 +1100
OS Version:
10.7.5 (Build 11G63)
Architecture:
x86_64
Report Version: 9
Command:
iMovie
Path:
/Applications/iMovie.app/Contents/MacOS/iMovie
Version:
9.0.3 (1633)
Build Version:   1
Project Name:
iMovieApp
Source Version: 16330000
App Item ID:
408981434
App External ID: 3879328
Parent:
launchd [124]
PID:
858
Event:
hang
Duration:
1.13s
Steps:
12 (100ms sampling interval)
Pageins:
0
Pageouts:
0
Process:
iMovie [858]
Path:
/Applications/iMovie.app/Contents/MacOS/iMovie
Architecture:
i386
UID:
501
Thread 0x3d39
User stack:
12 ??? (in iMovie) [0x2a6e]
12 ??? (in iMovie) [0x31b3]
12 NSApplicationMain + 1054 (in AppKit) [0x97478ac5]
12 -[NSApplication run] + 911 (in AppKit) [0x971e7ac1]
12 ??? (in iMovie) [0x44e47]
12 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113 (in AppKit) [0x971eb752]
12 _DPSNextEvent + 678 (in AppKit) [0x971ebee8]
12 BlockUntilNextEventMatchingListInMode + 88 (in HIToolbox) [0x935b671a]
12 ReceiveNextEventCommon + 168 (in HIToolbox) [0x935b67d6]
12 RunCurrentEventLoopInMode + 318 (in HIToolbox) [0x935af543]
12 CFRunLoopRunInMode + 120 (in CoreFoundation) [0x932f3088]
12 CFRunLoopRunSpecific + 332 (in CoreFoundation) [0x932f31dc]
12 __CFRunLoopRun + 1888 (in CoreFoundation) [0x932f3cd0]
12 __CFRunLoopDoTimer + 743 (in CoreFoundation) [0x93314c37]
12 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22 (in CoreFoundation) [0x933152a6]
12 __NSFireDelayedPerform + 615 (in Foundation) [0x9bc19792]
12 ??? (in iMovie) [0x101a28]
12 ??? (in iMovie) [0x1055e2]
12 -[NSTableView selectRowIndexes:byExtendingSelection:] + 160 (in AppKit) [0x9735ba98]
12 -[NSTableView _doSelectIndexes:byExtendingSelection:indexType:funnelThroughSingleIndexVersion :] + 3073 (in AppKit) [0x9735c6a3]
12 -[NSTableView _enableSelectionPostingAndPost] + 428 (in AppKit) [0x97332b61]
12 -[NSTableView _sendSelectionChangedNotificationForRows:columns:] + 174 (in AppKit) [0x9735d75c]
12 -[NSNotificationCenter postNotificationName:object:] + 55 (in Foundation) [0x9bc25272]
12 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92 (in Foundation) [0x9bc0ffde]
12 _CFXNotificationPost + 2776 (in CoreFoundation) [0x93308688]
12 ___CFXNotificationPost_block_invoke_1 + 275 (in CoreFoundation) [0x9333d903]
12 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49 (in Foundation) [0x9bc24df1]
12 ??? (in iMovie) [0x1052a2]
12 ??? (in iMovie) [0xac244]
12 ??? (in iMovie) [0xbd5b3]
12 ??? (in iMovie) [0xa3f6f]
12 ??? (in iMovie) [0xb2352]
12 ??? (in iMovie) [0xbd2a0]
12 ??? (in iMovie) [0xa3fbc]
12 ??? (in iMovie) [0xa2b61]
12 ??? (in iMovie) [0xbeecb]
12 ??? (in iMovie) [0xa2e99]
12 ??? (in iMovie) [0xa3586]
12 ??? (in iMovie) [0xa1795]
12 ??? (in iMovie) [0xa2939]
12 ??? (in iMovie) [0xa3c71]
12 ??? (in iMovie) [0x17e6d3]
12 InsertMovieSegment + 50 (in QuickTime) [0x95414749]
12 InsertMovieSegment_priv + 273 (in QuickTime) [0x952c53f6]
12 PrivateInsertMovieSegment_priv + 2131 (in QuickTime) [0x952c4e0c]
12 insertIntoExistingTrack + 47 (in QuickTime) [0x952c3ea0]
12 PrivateInsertTrackSegment_priv + 361 (in QuickTime) [0x952f8c50]
12 CopyTrackMedia_priv + 600 (in QuickTime) [0x952f89a4]
12 MediaToMediaCopy_priv + 18723 (in QuickTime) [0x952f7ca1]
12 MediaSTAddSampleReferencesS64 + 87 (in QuickTime) [0x95428dca]
12 CallComponentDispatch + 29 (in CarbonCore) [0x9565845e]
11 CallComponent + 223 (in CarbonCore) [0x95658415]
11 Video2ComponentDispatch + 95 (in QuickTimeComponents) [0x9285d736]
11 CallComponentFunctionWithStorageProcInfo + 30 (in CarbonCore) [0x956e247d]
10 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45 (in CarbonCore) [0x956e243d]
10 callComponentStorage_442444444 + 90 (in CarbonCore) [0x956341b3]
6 ??? (in QuickTimeComponents) [0x9285efeb]
5 ??? (in QuickTimeComponents) [0x92e2033d]
5 CallComponentDispatch + 29 (in CarbonCore) [0x9565845e]
5 CallComponent + 223 (in CarbonCore) [0x95658415]
5 STMediaComponentDispatch + 64 (in QuickTimeComponents) [0x92880a27]
5 CallComponentFunctionWithStorageProcInfo + 30 (in CarbonCore) [0x956e247d]
5 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45 (in CarbonCore) [0x956e243d]
5 callComponentStorage_442444444 + 90 (in CarbonCore) [0x956341b3]
2 ??? (in QuickTimeComponents) [0x9289fbdf]
2 CSMemSetHandleSize + 254 (in CarbonCore) [0x95617678]
2 realloc + 138 (in libsystem_c.dylib) [0x9a8826d1]
1 szone_size + 291 (in libsystem_c.dylib) [0x9a841df4]
1 szone_size + 103 (in libsystem_c.dylib) [0x9a841d38]
1 ??? (in QuickTimeComponents) [0x9289f941]
1 ??? (in QuickTimeComponents) [0x92e1f78d]
1 CallComponentDispatch + 29 (in CarbonCore) [0x9565845e]
1 CallComponent + 223 (in CarbonCore) [0x95658415]
1 Video2ComponentDispatch + 112 (in QuickTimeComponents) [0x9285d747]
1 ??? (in QuickTimeComponents) [0x9289ed89]
1 ??? (in QuickTimeComponents) [0x9289eb5d]
1 CSMemGetHandleSize + 140 (in CarbonCore) [0x95617776]
1 malloc_size + 50 (in libsystem_c.dylib) [0x9a880cfc]
1 ??? (in QuickTimeComponents) [0x92e20340]
2 ??? (in QuickTimeComponents) [0x9285f003]
2 ??? (in QuickTimeComponents) [0x92e20865]
2 CallComponentDispatch + 29 (in CarbonCore) [0x9565845e]
1 CallComponent + 88 (in CarbonCore) [0x9565838e]
1 CallComponent + 223 (in CarbonCore) [0x95658415]
1 Video2ComponentDispatch + 43 (in QuickTimeComponents) [0x9285d702]
1 DelegateComponentCall + 24 (in CarbonCore) [0x9565843c]
1 CallComponent + 90 (in CarbonCore) [0x95658390]
2 ??? (in QuickTimeComponents) [0x9285f00e]
2 GetMediaDuration + 11 (in QuickTime) [0x95414a5b]
1 ZeroOutMoviesError + 3 (in QuickTime) [0x952c12ea]
1 ZeroOutMoviesError + 11 (in QuickTime) [0x952c12f2]
1 MoviesGetPerThreadStorage + 68 (in QuickTime) [0x95215694]
1 QTGetPerThreadStorage + 53 (in QuickTime) [0x952156d3]
1 pthread_once + 0 (in libsystem_c.dylib) [0x9a82c43b]
1 Video2ComponentDispatch + 0 (in QuickTimeComponents) [0x9285d6d7]
Kernel stack:
12 hndl_allintrs + 290 (in mach_kernel) [0xffffff80002da712]
12 interrupt + 192 (in mach_kernel) [0xffffff80002c48d0]
12 lapic_interrupt + 121 (in mach_kernel) [0xffffff80002c9ab9]
12 cpu_signal_handler + 172 (in mach_kernel) [0xffffff80002cb9ac]
12 sync_iss_to_iks + 118 (in mach_kernel) [0xffffff80002c3c76]
Thread <multiple> DispatchQueue 1919904114
User stack:
36 start_wqthread + 30 (in libsystem_c.dylib) [0x9a8306fe]
36 _pthread_wqthread + 346 (in libsystem_c.dylib) [0x9a82eb24]
36 _dispatch_worker_thread2 + 231 (in libdispatch.dylib) [0x9b69501c]
36 _dispatch_call_block_and_release + 15 (in libdispatch.dylib) [0x9b693fbd]
36 ____NSOQSchedule_block_invoke_2 + 135 (in Foundation) [0x9bc6dffa]
36 -[NSOperation start] + 67 (in Foundation) [0x9bc59ea7]
36 -[__NSOperationInternal start] + 1177 (in Foundation) [0x9bc5a347]
36 -[NSInvocationOperation main] + 267 (in Foundation) [0x9bd3f61a]
36 -[NSInvocation invoke] + 137 (in CoreFoundation) [0x933559d9]
36 __invoking___ + 29 (in CoreFoundation) [0x93355a9d]
36 -[ILMediaManager _loadDataThreaded] + 514 (in iLifeMediaBrowser) [0x9174e183]
24 -[ILMediaManager _performLoadData] + 599 (in iLifeMediaBrowser) [0x9174e591]
24 -[ILMediaManager setRootMediaGroup:] + 336 (in iLifeMediaBrowser) [0x9174d445]
24 -[ILMediaManager setRootMediaGroupInternal:] + 101 (in iLifeMediaBrowser) [0x9174d580]
24 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160 (in Foundation) [0x9bc61286]
24 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1236 (in Foundation) [0x9bc617f0]
24 -[NSCondition wait] + 304 (in Foundation) [0x9bc6ebe8]
24 pthread_cond_wait$UNIX2003 + 71 (in libsystem_c.dylib) [0x9a7e142c]
24 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x9ac0d83e]
12 -[ILMediaManager _performLoadData] + 216 (in iLifeMediaBrowser) [0x9174e412]
12 ??? (in iLMBiTunesPlugin) [0xbbe7b6d]
12 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160 (in Foundation) [0x9bc61286]
12 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1236 (in Foundation) [0x9bc617f0]
12 -[NSCondition wait] + 304 (in Foundation) [0x9bc6ebe8]
12 pthread_cond_wait$UNIX2003 + 71 (in libsystem_c.dylib) [0x9a7e142c]
12 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x9ac0d83e]
Kernel stack:
36 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x3d3f
DispatchQueue 1701273966
User stack:
12 _dispatch_mgr_thread + 53 (in libdispatch.dylib) [0x9b694853]
12 __select_nocancel + 10 (in libsystem_kernel.dylib) [0x9ac0db5e]
Kernel stack:
12 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
Thread 0x3dc1
User stack:
12 start_wqthread + 30 (in libsystem_c.dylib) [0x9a8306fe]
12 __workq_kernreturn + 10 (in libsystem_kernel.dylib) [0x9ac0e02e]
Kernel stack:
12 workqueue_mark_exiting + 1408 (in mach_kernel) [0xffffff80005a50b0]
Thread 0x3dc6
User stack:
12 thread_start + 34 (in libsystem_c.dylib) [0x9a8306de]
12 _pthread_start + 335 (in libsystem_c.dylib) [0x9a82ced9]
12 __NSThread__main__ + 1606 (in Foundation) [0x9bc6cded]
12 +[NSThread exit] + 18 (in Foundation) [0x9bc6ce3c]
12 pthread_exit + 33 (in libsystem_c.dylib) [0x9a82e9a0]
12 _pthread_exit + 146 (in libsystem_c.dylib) [0x9a82e64c]
12 _pthread_tsd_cleanup + 176 (in libsystem_c.dylib) [0x9a875e67]
12 __CFTSDFinalize + 94 (in CoreFoundation) [0x93307a9e]
12 __NSFinalizeThreadData + 1419 (in Foundation) [0x9bc0f50a]
12 _objc_rootRelease + 47 (in libobjc.A.dylib) [0x920e654e]
12 ??? (in iMovie) [0x1529f1]
12 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160 (in Foundation) [0x9bc61286]
12 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1236 (in Foundation) [0x9bc617f0]
12 -[NSCondition wait] + 304 (in Foundation) [0x9bc6ebe8]
12 pthread_cond_wait$UNIX2003 + 71 (in libsystem_c.dylib) [0x9a7e142c]
12 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x9ac0d83e]
Kernel stack:
12 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x3dc8
User stack:
12 thread_start + 34 (in libsystem_c.dylib) [0x9a8306de]
12 _pthread_start + 335 (in libsystem_c.dylib) [0x9a82ced9]
12 __NSThread__main__ + 1582 (in Foundation) [0x9bc6cdd5]
12 -[NSThread main] + 45 (in Foundation) [0x9bc6ce25]
12 ??? (in iMovie) [0xe4ce0]
12 usleep$UNIX2003 + 60 (in libsystem_c.dylib) [0x9a7e1558]
12 __semwait_signal + 10 (in libsystem_kernel.dylib) [0x9ac0dbb2]
Kernel stack:
12 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
Thread 0x3dca
User stack:
12 thread_start + 34 (in libsystem_c.dylib) [0x9a8306de]
12 _pthread_start + 335 (in libsystem_c.dylib) [0x9a82ced9]
12 __select + 10 (in libsystem_kernel.dylib) [0x9ac0db42]
Kernel stack:
12 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
Thread 0x3ddd
User stack:
12 thread_start + 34 (in libsystem_c.dylib) [0x9a8306de]
12 _pthread_start + 335 (in libsystem_c.dylib) [0x9a82ced9]
12 ??? (in QuickTimeComponents) [0x9284d0ca]
12 TSWaitOnSemaphoreRelative + 24 (in CarbonCore) [0x9562ef2e]
12 TSWaitOnSemaphoreCommon + 490 (in CarbonCore) [0x9562f11d]
12 TSWaitOnConditionTimedRelative + 178 (in CarbonCore) [0x9562f3a7]
12 pthread_cond_timedwait_relative_np + 47 (in libsystem_c.dylib) [0x9a830f7b]
12 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x9ac0d83e]
Kernel stack:
12 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Binary Images:
0x1000 -   0x441feb com.apple.iMovieApp 9.0.3 (1633) <799E1109-3D82-8582-3932-B2F57CCFE27A> /Applications/iMovie.app/Contents/MacOS/iMovie
   0xbbe1000 - 0xbbe9ff2 com.apple.iLMBiTunesPlugin 2.6.4 (288.4.6) <3BC0F592-8A14-3738-B959-10E108BAB976> /Library/Application Support/iLifeMediaBrowser/*/iLMBiTunesPlugin
0x9170b000 - 0x9178aff7 com.apple.iLifeMediaBrowser 2.6.4 (502.4.5) <5C10CC72-586E-3497-9873-A0ACFB6156C3> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x920de000 - 0x921b4aab libobjc.A.dylib ??? (???) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
0x92260000 - 0x92fb1fff com.apple.QuickTimeComponents.component 7.7.1 (2348) <BBFA6BA1-DF2F-32EA-9064-CE54EE7894C5> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x932b8000 - 0x9348ffe7 com.apple.CoreFoundation 6.7.2 (635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x935ad000 - 0x938f3ff3 com.apple.HIToolbox 1.9 (???) <E5EA9EEF-3CCA-36A0-8688-DA2E64E2256C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x95214000 - 0x95499fe3 com.apple.QuickTime 7.7.1 (2348) <DAA61DE5-ED45-3AAE-8030-351D2C636FF2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x955f1000 - 0x958f3fff com.apple.CoreServices.CarbonCore 960.25 (960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x971e2000 - 0x97c77ff6 com.apple.AppKit 6.7.5 (1138.51) <B9D3DCA0-9765-354E-9730-75A45A97DDFD> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9a7d0000 - 0x9a89bfff libsystem_c.dylib ??? (???) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x9abf5000 - 0x9ac13ff7 libsystem_kernel.dylib ??? (???) <79179F83-457A-3539-A76B-E960D2108109> /usr/lib/system/libsystem_kernel.dylib
0x9b693000 - 0x9b6a1fff libdispatch.dylib ??? (???) <1B857064-288D-3919-B81A-38E9F4D19B54> /usr/lib/system/libdispatch.dylib
0x9bc0d000 - 0x9bf17ff3 com.apple.Foundation 6.7.2 (833.25) <4C52ED74-A1FD-3087-A2E1-035AB3CF9610> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
Process:
Activity Monitor [213]
Path:
/Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor
Architecture:
x86_64
UID:
501
Thread 0x656
DispatchQueue 1
User stack:
12 ??? (in Activity Monitor) [0x108c5977c]
12 NSApplicationMain + 867 (in AppKit) [0x7fff92d5ceac]
8 -[NSApplication run] + 470 (in AppKit) [0x7fff92ae09b9]
8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff92ae407d]
8 _DPSNextEvent + 659 (in AppKit) [0x7fff92ae4779]
8 BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff889e53fa]
8 ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff889e556d]
8 RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff889de2bf]
8 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff8b534486]
8 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff8b534c74]
8 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8b52c50c]
8 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8831c67a]
4 -[NSApplication run] + 555 (in AppKit) [0x7fff92ae0a0e]
4 -[NSApplication sendEvent:] + 5593 (in AppKit) [0x7fff92b4a3a5]
4 -[NSWindow sendEvent:] + 6306 (in AppKit) [0x7fff92bb0c98]
3 -[NSToolbarItemViewer mouseDown:] + 4995 (in AppKit) [0x7fff92c85627]
3 -[NSToolbarButton sendAction] + 68 (in AppKit) [0x7fff93132f3e]
3 -[NSToolbarButton sendAction:to:] + 82 (in AppKit) [0x7fff93132ef0]
3 -[NSObject performSelector:withObject:] + 61 (in CoreFoundation) [0x7fff8b58f70d]
3 ??? (in Activity Monitor) [0x108c6f541]
3 NSBeginAlertSheet + 155 (in AppKit) [0x7fff92d8e333]
3 _NXDoLocalRunAlertSheet + 548 (in AppKit) [0x7fff92d8e0df]
3 -[NSApplication beginSheet:modalForWindow:modalDelegate:didEndSelector:contextInfo:] + 134 (in AppKit) [0x7fff92d9819e]
3 -[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector :contextInfo:] + 831 (in AppKit) [0x7fff92d97904]
3 -[NSApplication _orderFrontModalWindow:relativeToWindow:] + 662 (in AppKit) [0x7fff92d97e3b]
3 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 807 (in AppKit) [0x7fff92bddcf8]
3 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1679 (in AppKit) [0x7fff92bde470]
3 -[NSWindow(NSSheets) _orderFrontRelativeToWindow:] + 192 (in AppKit) [0x7fff930416e5]
3 -[NSMoveHelper(NSSheets) _moveParent:andOpenSheet:] + 1606 (in AppKit) [0x7fff9303ff48]
3 -[NSMoveHelper _doAnimation] + 1399 (in AppKit) [0x7fff93184178]
3 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff8b534486]
3 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff8b534c74]
3 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8b52c50c]
3 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8831c67a]
1 -[NSControl mouseDown:] + 786 (in AppKit) [0x7fff92be57f6]
1 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 489 (in AppKit) [0x7fff92c66b74]
1 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1493 (in AppKit) [0x7fff92be69e3]
1 -[NSWindow nextEventMatchingMask:] + 89 (in AppKit) [0x7fff92be6e03]
1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff92ae407d]
1 _DPSNextEvent + 659 (in AppKit) [0x7fff92ae4779]
1 BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff889e53fa]
1 ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff889e556d]
1 RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff889de2bf]
1 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff8b534486]
1 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff8b534c74]
1 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8b52c50c]
1 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8831c67a]
Kernel stack:
12 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x65f
DispatchQueue 2
User stack:
12 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8df09316]
12 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8831e7e6]
Kernel stack:
12 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x3eb4
User stack:
12 start_wqthread + 13 (in libsystem_c.dylib) [0x7fff87656b85]
12 __workq_kernreturn + 10 (in libsystem_kernel.dylib) [0x7fff8831e192]
Kernel stack:
12 workqueue_mark_exiting + 1408 (in mach_kernel) [0xffffff80005a50b0]
Thread 0x3ec2
User stack:
9 start_wqthread + 13 (in libsystem_c.dylib) [0x7fff87656b85]
9 __workq_kernreturn + 10 (in libsystem_kernel.dylib) [0x7fff8831e192]
Kernel stack:
9 workqueue_mark_exiting + 1408 (in mach_kernel) [0xffffff80005a50b0]
Thread 0x3ec3
User stack:
9 start_wqthread + 13 (in libsystem_c.dylib) [0x7fff87656b85]
9 __workq_kernreturn + 10 (in libsystem_kernel.dylib) [0x7fff8831e192]
Kernel stack:
9 workqueue_mark_exiting + 1408 (in mach_kernel) [0xffffff80005a50b0]
Thread 0x3ec4
User stack:
9 thread_start + 13 (in libsystem_c.dylib) [0x7fff87656b75]
9 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff876538bf]
9 __NSThread__main__ + 1575 (in Foundation) [0x7fff87faa6a2]
9 -[NSThread main] + 68 (in Foundation) [0x7fff87faa72a]
7 -[NSUIHeartBeat _heartBeatThread:] + 1727 (in AppKit) [0x7fff92d1911b]
7 usleep + 53 (in libsystem_c.dylib) [0x7fff87609bb5]
7 __semwait_signal + 10 (in libsystem_kernel.dylib) [0x7fff8831de42]
2 -[NSUIHeartBeat _heartBeatThread:] + 741 (in AppKit) [0x7fff92d18d41]
2 -[NSWindow(NSWindow_Theme) heartBeat:] + 291 (in AppKit) [0x7fff93184ec7]
2 -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 1859 (in AppKit) [0x7fff92df4afb]
2 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 2373 (in AppKit) [0x7fff92cb172c]
2 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 2373 (in AppKit) [0x7fff92cb172c]
1 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 1435 (in AppKit) [0x7fff92cb1382]
1 -[NSControl drawRect:] + 398 (in AppKit) [0x7fff92b64703]
1 -[NSButtonCell drawWithFrame:inView:] + 488 (in AppKit) [0x7fff92b9e9cf]
1 -[NSButtonCell drawBezelWithFrame:inView:] + 363 (in AppKit) [0x7fff92bd66bf]
1 CUIDraw + 225 (in CoreUI) [0x7fff8ed2c904]
1 CGRectIsEmpty + 0 (in CoreGraphics) [0x7fff8cedb75f]
1 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 1066 (in AppKit) [0x7fff92cb1211]
1 -[NSFocusStack focusView:inWindow:] + 295 (in AppKit) [0x7fff92b2ca57]
1 objc_addExceptionHandler + 471 (in libobjc.A.dylib) [0x7fff8fac6419]
1 read_address + 323 (in libobjc.A.dylib) [0x7fff8fac68e1]
Kernel stack:
7 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
2 hndl_allintrs + 290 (in mach_kernel) [0xffffff80002da712]
2 interrupt + 192 (in mach_kernel) [0xffffff80002c48d0]
2 lapic_interrupt + 121 (in mach_kernel) [0xffffff80002c9ab9]
2 cpu_signal_handler + 172 (in mach_kernel) [0xffffff80002cb9ac]
2 sync_iss_to_iks + 118 (in mach_kernel) [0xffffff80002c3c76]
Binary Images:
0x108c58000 -
0x108c85fff com.apple.ActivityMonitor 10.7.4 (718) <8E691413-5892-3BE8-97D6-B62D873C903E> /Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor
0x7fff87605000 -
0x7fff876e2fef libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff87f50000 -
0x7fff88269fff com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff88307000 -
0x7fff88327fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff889dc000 -
0x7fff88d08fff com.apple.HIToolbox 1.9 (???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8b4fc000 -
0x7fff8b6d0ff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8ce4d000 -
0x7fff8d7eba27 com.apple.CoreGraphics 1.600.0 (???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8df07000 -
0x7fff8df15fff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8ed00000 -
0x7fff8ed68ff7 com.apple.coreui 1.2.2 (165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8fab5000 -
0x7fff8fb99e5f libobjc.A.dylib ??? (???) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff92adc000 -
0x7fff936e2fff com.apple.AppKit 6.7.5 (1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Process:
activitymonitord [215]
Path:
/usr/libexec/activitymonitord
Architecture:
x86_64
UID:
0
Thread 0x665
DispatchQueue 1
User stack:
12 ??? (in activitymonitord) [0x1090d4ccc]
12 ??? (in activitymonitord) [0x1090d649b]
12 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8831e7e6]
Kernel stack:
12 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Binary Images:
0x1090d4000 -
0x1090dcff7 activitymonitord ??? (???) <512E7906-3DBC-3F2B-932B-12AC84F03BDA> /usr/libexec/activitymonitord
0x7fff88307000 -
0x7fff88327fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
Process:
AppleSpell [189]
Path:
/System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Architecture:
x86_64
UID:
501
Thread 0x4d3
DispatchQueue 1
User stack:
12 ??? (in AppleSpell) [0x1043e7a7c]
12 ??? (in AppleSpell) [0x1043e7d2e]
12 -[NSSpellServer run] + 74 (in Foundation) [0x7fff880acc76]
12 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8b54419f]
12 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff8b534486]
12 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff8b534c74]
12 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8b52c50c]

Installed 2013 into a 2007 environment, cleanly removed 2013 now trying to install 2010

So first, before you flame me, this is in QA!
We installed 2013 into a 2007 environment, then due to shifting business demand, cleanly removed 2013. Now we are trying to install 2010 CAS servers and it goes in fine, reports no errors, but I do not have 'server configuration' on the left pane of
EMC, but I can run any related EMS cmdlet (so not permissions). On the org health page all the info is listed as 'unavailable'. I'm thinking something is left over in AD's config container, but I can't find it. Help?

Hi,
From your description, it seems to be the obsolete information is cached in an EMC file in the Windows profile with whom user has logged into the server. I recommend you follow the steps below for troubleshooting:
1. Go to the following location and delete the Exchange Management Console file. (Note: Before deleting it, please do a backup.)
C:\users\<specific user>\AppData\Roaming\Microsoft\MMC\Exchange Management Console
2. Close EMC and Reopen it.
Hope it helps.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Amy Wang
TechNet Community Support

I've just installed OS X to my old iMac. I'm trying to run a software update and it keeps failing mid update. any suggestions

I've just installed OS X to my old iMac, (early 08). I'm trying to run a software update and it keeps failing mid update. Message is that internet connection may have failed, retry.
I've tried several times and get the same error message.
any suggestions?

If you are connected via wifi is connecting via ethernet cable an option - at least just while you try to do the update?

Bottom row of the keyboard is not working in a vertical orientation on the iPhone 3Gs. the "slide to unlock" and all keys on the calculator on both orientation works fine. I can use the keyboard on horizontal orientation.

Bottom row of the keyboard is not working in a vertical orientation on the iPhone 3Gs. the "slide to unlock" and all keys on the calculator on both orientation works fine. I can use the keyboard on horizontal orientation. The tabs on bottom of all apps also work fine.
I have already tried holding down the power button and home button for 10 seconds, but no difference.

I've had this problem on and off for the last few weeks (around, but not directly related, to upgrade to 6.1...can't remember if was before or after)....I'm very convinced it's a software problem (as there have been times when the bottom row works perfectly, without any need to "press" differently or anything).
However, it seems to be a rather resilient software issue, as a full restore does not consistently fix it, and it applies to more than just the keyboard; if I open a drawing app, there's definitely a row (about 4mm up from the edge of the screen closest to home button) where I cannot draw.
It's happened 4 times now. Originally it went away with a restore from backup, then worked for 2 more days. The second and third times, it went away with a full restore (although I did two full restores in between those two restores that did nothing, so restore didn't consistently fix it)....and it seemed to return in the most random of circumstances.
I paid very close attention to what apps I was using the last time it was working so that I could spot which app, if any, might be causing the issue. I deleted several apps, I stopped using the games and many other apps. I only used three apps between it working fine and starting up as a problem again: mail, safari and messages.
I was convinced it was mail, as it happened this morning when I picked up my phone off the bedside table to respond to a new email. It was working when I went to bed. I picked up the phone when it buzzed, hit the email app, hit reply and started to type....**** bottom row wasn't working again.
However, tonight I did 2 things....one of them worked because it went back to normal (sorry, I don't know which as I was exasperated and trying a number of things).
The two things I did between a broken keyboard and a working keyboard were:
1) adding a second keyboard (English(Canada)), changing to this keyboard, and changing back
2) disabling Siri...and then turning it back on...and then disabling Siri's "Raise to Speak"
In retrospect, I wonder if it actually was the "Raise to Speak" that was putting the phone into a weird state, and might explain why the phone would just "suddenly" start behaving strangely when I picked it up. Of note, the "raise to speak" hasn't actually triggered Siri to come on in months anyway.
Regardless, the keyboard is back to normal now...and I'm just going to leave "Raise to Speak" off. I've put the keyboard back to just "English" with no alternates and Siri remains on otherwise without issue.

Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. Does any one know how I can get it to recover?

Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. I can hold the option key at start up and choose my network, then Internet recovery shows up with an arrow pointing up. When I click on the arrow Internet recovery fails and all I get is a globe with a triangle on it with an exclamation mark on it, and under that it says
apple.com/support
-6002F
Does any one know how I can fix this without a recovery disc? Thanks

I just want to add to this, in case someone else searches for this error on Apple Support (google doesnt cover apple support.. how clever is that?)
I had the same error. And i had a Computer that had worked, with a SSD drive and 16GB upgrade done by the owner himself.
I tried swapping with a Mechinal Harddrive, no luck.
Kept the Mechanical drive in, and tried with some other Ram, it worked..
So for me this error and after reading the other responses can be boiled down to a Harddrive problem or Ram issue.
It was Ram for me..

Keyboard delete and caps lock keys not working after update

Shortly after a windows update two keys, delete and caps lock do not work. I have tried the following
1. system restore..it says it cannot restore as a file is missing. I have used this function before without any problem.
2. Update key board driver (standard PS/2)..it says latest version is installed.
3. Uninstall and reinstall.
4. Reset using the remove batteryt hold down power key option.
The caps lock and delete does not work in Notepad or MS Word.
It seems unlikely that the two keys themselves are damaged as it is unlikely that they would both fail at the same time and the problem after the windows undate is suspicious.
I am using Windows 7 Home premium on a 64 bit HP G62.
help appreciated as ever
thanks
matyiii

matyiii wrote:
Thanks I am beginning to suspect the same thing. I will try keyboard replacement as a last resort.....no fun to buy a new key board and have the problem persist...
regards
Matyiii
Here's another test...since your laptop has USB ports get or borrow a USB keyboard and try it and if all those keys work and test then the results would mean your laptop keyboard has stop functioning as least you narrow done the problem.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

On screen lock screen, the keyboard does not work, switching to the switch-user screen the keyboard works again

Mac OS-X 10.7.5, Mac Air.
This began about 5 to 7 days ago.
Steps to reproduce:
Step 1:
Close the lid, or the system 'powers down', or goes to the screen saver mode.
Step 2:
Open the lid, press the power button, or what ever to wake up the Mac Air
The "Enter your password" screen is presented.
They keyboard is not responsive, I cannot type anything.
The touch pad works, I can power on/off the machine.
They keyboard is not functional.
Result: I cannot log in again.
Expected behavior: The keyboard should be working I should be able to unlock the screen.
Workarounds:
Then click on my name, or any other user of the machine and it works fine.
I can now unlock the screen and return to where I was.
Expected behavior:
I should not have to go to the "Switch User Screen" to log back in.

More detail: Some keys on the keyboard do work, ie: caps lock toggles the led, and the function keys across the top seem to work {that is I can adjust brightness, and so forth}
the letter and numbers, and perhap others do not work.

Occasionally when filling in forms in Safari 5.1.2 certain keys on the keyboard don"t work. When I use the coma it opens up another tab.

Occasionally when filling in forms in Safari 5.1.2 certain keys on the keyboard don"t work. When I use the coma it opens up another tab. I've used other browsers to fill in the forms and they work fine so my keyboard is OK.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is localized to your user account, or is system-wide. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select “Help” from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Any application you run will behave as if you were running it for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
As Guest, launch the application(s) and test. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

The g, h and backspace on my keyboard are not working even after replacing with a new one.

The g, h and backspace on my keyboard are not working even after replacing with a new one. I have also updated my BIOS still d same. Please help me ASAP.
...am waiting for a QIUCK RESPONSE

How does a usb keyboard attached externally work?
You might try a "hard reset" where you remove battery and AC charger, hold down power button 20-30 seconds and then reassemble and turn on. Reset BIOS (F10) to default settings, too.

Just installed Mac OS X 10.8.5 on a Mac Pro 2010 platform. The App Store shows there is an upgrade, so I click the download button. After about 2 hrs the process stops and an Error (102) appears on the screen. Any idea what goes wrong? THX

Just installed Mac OS X 10.8.5 on a Mac Pro 2010 platform.
The App Store shows there is an upgrade, so I click the download button.
After about 2 hrs the process stops and an Error (102) appears on the screen.
Any idea what goes wrong?
THX

ahstephen wrote:
Thank you for the response.
The upgrade I'm interested is for OS X v.10.8.5...
...The App Store page shows 2 different upgrades:
Mountain Lion (10.8.5) Software Upgrade, and
Yosemite FREE upgrade
If the App Store is showing 10.8.5 as an update, what do you currently have installed? The final update to Mountain Lion was 10.8.5, and since the basic OS installation of Mountain Lion is no longer offered in the App Store, that would suggest you're currently at an earlier version of Mountain Lion - 10.8.x where x=less than 5. If that's the case, I'd suggest getting the 10.8.5 update. There is also a Supplemental Update for 10.8.5 and that may be what the App Store is offering.

My screen has turned black as if the LCD screen isn't working. There is no damage and the phone is still responding to vibrations and there is a dial tone when called. What is wrong with my phone?

My screen has turned black as if the LCD screen isn't working. I have tried using the lockbutton and home button to turn it on, but it doesn't work. What should I do?

Your phone is probably broken.

I just installed RAM into my 2007 Mid iMac. I went to turn it on and the fan goes on and such. The screen isn't lighting up and (Caps lock) the keyboard isn't working. It's plugged in too.

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