I just installed the new CC apps. Since they get installed parallel to the old ones instead of upgrading, do I un-install the old ones with the un-install app in the old folder?

Easyebe,
Are you using a Mac machine or Windows PC?
If using a Mac machine, go to Application-->Utilities-->Adobe Installer-->old apps names and run the uninstaller for old apps.
If you are using Windows PC, go to Control panel-->>Program and Features and uninstall the old apps.
It will uninstall everything related to old apps, but your setting must be imporated to new version of apps.
Regards
Srishti A
Adobe Support

Similar Messages

I just updated my Mac to the new op system and when I tried to open my Ai it gave me this message, "To open "Adove Illustrator CS5.1 you need to install the legacy java SE 6 runtime."

I just updated my Mac to the new op system and when I tried to open my Ai it gave me this message, "To open "Adove Illustrator CS5.1 you need to install the legacy java SE 6 runtime." I updated my Java to 8 and it still won't open. I tried to update my Ai to 11...it won't update.

Steven,
The right way/order is to update the OP, then reinstall the applications.
For the Java SE,
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

Just installed a new time capsule and i want to use my airport express to extend my wireless range....time capsule working with existing devices at this time...but i am not able to get airport utility to recognize the airport express.....????

just installed a new time capsule and i want to use my airport express to extend my wireless range....time capsule working with existing devices at this time...but i am not able to get airport utility to recognize the airport express.....????

Temporarily connecting your AirPort Express to one of the Time Capsule's Etherent LAN <-> ports...as LaPastenagure suggests....is always a good way to setup and configure other network devices.
If you want to configure the Express using wireless, remember that the Express broadcasts a default wireless signal with a name like Apple Network xxxxxx. You must log on to this network first....no password is required....then open AirPort Utility to "see" the AirPort Express.

When i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?

HI,
I got this problem : when i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?
IPhoto was already on my MacBook Pro when i bought it.
Thank you for your help
Thierry

Welcome to Apple Support Communities
Open App Store > Purchases, and see if iPhoto app is listed. If not, unhide it > http://support.apple.com/kb/HT4928 Apart from that, check that iPhoto is in Applications folder. If not, put it in this folder.
If nothing works, remove iPhoto, open App Store > Purchases, and install iPhoto free of charge

I am trying to download the Facebook app to my new iPad and I keep getting an error . It tells me to sign in using my existing Apple ID, which I enter, then when I put in the password I get ConnectionManager::invoke::Failed to find service connection url

the iPad is totally new to me. I can't seem to do anything with my Apple ID. As the title says, I am trying to download the Facebook app to my new iPad and I keep getting an error. It tells me to sign in using my existing Apple ID, which I enter, then when I put in the password I get ConnectionManager::invoke::Failed to find service connection url. Cancel or Retry. I have no idea what I'm doing wrong. Any help would be greatly appreciated.
I'd also love to know how to get rid of the old owner's name, which was Mike - I'm Ann

Wow, I found a solution in another thread:
I had exact same error.....
Rebooting - Failed
Logging in to iTunes - Failed
Logging into itunes Store - Failed
Logging into iTunes Genius - SUCCESS I woulnd't have thought it would make a difference but it does Then just log into the 'other' services with iTunes.
Good luck!
I still need to know how to change the name to Ann, though, Mike keeps popping up - and yes, I have changed it under Settings.....

HT4623 I recently upgraded my i-phone 4s phone with the new iOS7. Since that all the applications that I have opened will not close. How do I close applications that are running in the background?

I recently upgraded my i-phone 4s phone with the new iOS7. Since that all the applications that I have opened will not close. How do I close applications that are running in the background?

Double click your Menu button and swipe up the open Apps to close them.......

I have just getting a new phone and I have forgot my password an Apple ID what I made new for the new phone now I cannot get on it because asking for id and password what should I do help plz thank u

I have just getting a new phone and I have forgot my password an Apple ID what I made new for the new phone now I cannot get on it because asking for id and password what should I do help plz thank u

Try
https://iforgot.apple.com

My wife and I both have the new iPhones. Is there a way to set up two separate iCloud accounts but have photo stream from both phones sync with one family mac? So we don't want to share contacts or anything else, just photos... Thanks in advance

My wife and I both have the new iPhones. Is there a way to set up two separate iCloud accounts but have photo stream from both phones sync with one family mac? So, we don't want to share contacts or anything else, just photos... Thanks in advance

If you turned off Contacts wouldnt that mean that the Contacts would no longer be backed up to iCloud as well? That would make it a pain when upgrading a phone to not easily pull contacts back down.

After installing a new version of Firefox, I get the error message "The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll" when I try to start firefox. Elsewhere in the forum a complete reinstall is su

After installing a new version of Firefox, I get the error message "The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll" when I try to start firefox. Elsewhere in the forum a complete reinstall is suggested; however, I can't do that because of my company's IT policies. Is there any way to solve this problem WITHOUT a complete reinstall? Thank you!
== This happened ==
Every time Firefox opened
== I installed a new version ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)

If you can't reinstall Firefox yourself then you need to contact your IT department and ask them to check the Firefox installation.
It is possible that some files got broken with the latest update.

How do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod

how do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod?

Thanks very much!
Although I had to add everything again to the playlist, at least I can just copy it over in future!

I just bought a new iphone, how do i get my songs from itunes onto the new phone?

i just bought a new iphone, how do i get my songs fron itunes onto the new phone? when i log into itunes, none of my songs are there...

Are you saying your iTunes doesn not have your songs? If not, where would they be? If on an older iphone, then they should have gotten there via itunes and itunes has them.

My itunes won't install the new itunes. I keep getting error messages that seem to be linked to MobileMe service which I don't even know what it is.

my itunes won't install the new itunes. I keep getting error messages that seem to be linked to MobileMe service which I don't even know what it is.

Read this:
iTunes 11.1.4 for Windows - Unable to install or open - MSVCR80 issue

I have a macbook purchased in 2009. I just purchased a new ipod and am in a loop of updates that seems to have no end. Do I need snow leopard? Will that then let me use the latest itune update?

I have a macbook purchased in 2009. I just purchased a new ipod and am in a loop of updates that seems to have no end. Do I need snow leopard? Will that then let me use the latest itune update?

You need to buy Snow Leopard from the online Apple Store. You don't need Mountain Lion.
(85170)

Hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the

hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the help

What I am saying is ..........
The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship with the Carrier and then follow the Carrier's process to unlock
With a PAYG it usually means adding a specified (by the carrier ) amount usually £15 /£20 depending on the carrier
This is how O2 function and according to Gemma this is how Vodafone work

Just got a new iphone but its coppied all my my photos from my old iphone onto the new 1 how do i get them off?

just got a new iphone but its coppied all my my photos from my old iphone onto the new 1 how do i get them off? its not appearing in the photo tab of the iphone sync page thing

Do you mean to import photos from iphone to computer? Is this what your doing http://support.apple.com/kb/HT4083.
Looks like your syncing pics on your computer to your phone. to remove it when your phone is sync to itunes, uncheck sync in the photos tab.

I just installed the new CC apps. Since they get installed parallel to the old ones instead of upgrading, do I un-install the old ones with the un-install app in the old folder?

Similar Messages

Maybe you are looking for