I just installed the new itunes software update and it completely whiped my computer and have lost all my files? can some one expalin to me what happened and how do i undo it?
Can someone please help me! I installed the new itunes software onto my computer it shut down then when i tried to log back into my computer all of my documents and everything was gone! the only thing remaining was my recycle bin. but my documents etc are gone!
I tried to uninstall the software but it still hasnt made a difference! Has anyone had the same issue and if so how do I fix it? I need all my documents back!!
Installing an iTunes update does not remove your media or personal files.
Are the files actually missing off the computer, if so, you have a serious computer issue... not a software update issue.
Regardless, use the backup of your media and other important files to put everything back. You do have a backup, correct?
Similar Messages
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Just installed the latest iTunes software update (iOS 5.0.1) on my MacBook Pro, and the extra images i had placed on my album covers in the selected item box have disappeared, leaving just one image per track. Any ideas on how to restore would be most appreciated...
Installing an iTunes update does not remove your media or personal files.
Are the files actually missing off the computer, if so, you have a serious computer issue... not a software update issue.
Regardless, use the backup of your media and other important files to put everything back. You do have a backup, correct? -
When installing the new iTunes software, the message : "the older version of apple software update cannot be removed." What should I do? I tried deleting files related through control panel or the manual way, but it doesn't work. Am I missing something?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
As the title says.
I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?
I don't want to restart it because im scared that something might go wrong.
operating lionLimitLess- wrote:
Hi,
I had the power supply connected when I attempted it previously but even so my problem occurred. My rom is different and so I still need to update it.
Thanks
I wanted to mark your answer helpful too but I didn't know that I could only put it for 2 answers. Sorry
That was good advice by G-N and s/he is correct about it. Unfortunately, ASC allows only 2 "helpful" and 1 "correct" marks per thread. -
TS1363 Just installed the new ITunes (running Windows 7) and now it cant see my IPhone
Just installed the new ITunes (running Windows 7) and now it cant see my IPhone (which it saw fine just a few minutes ago). So I can't do a backup etc. What's wrong and how do I put it right?
Well, without my doing anything, the situation has now righted itself. I came down this morning, switched on the computer and the IPhone - and now ITunes recognises the IPhone (it is listed under "Devices", which it wasn't before)
I notice however that the IPhone doesn't get listed under "Devices" until the backup process is complete. So maybe this points to what may have been going on before? Except that the reason I was worried was because the first thing I wanted to do after dowloading the new version of ITunes is make a backup - and I couldn't because ITunes didn't "see" the phone.
Anyway, not the first time I have had the eerie feeling that my relationship with IWorld is not in my control. -
my itunes won't install the new itunes. I keep getting error messages that seem to be linked to MobileMe service which I don't even know what it is.
Read this:
iTunes 11.1.4 for Windows - Unable to install or open - MSVCR80 issue -
how do i add music to my ipone using the new itunes software?
The process is the same as with the older versions of iTunes. The only thing that's changed is how you get to the device page for your iPhone; you tap the iPhone button in the upper-right on the header bar now. Or you can go to the View menu and select "Show Sidebar" and things will be substantially the same as they were in earlier versions.
Regards. -
Last night the mail application from Apple lost all my old emails, which were stored in mailboxes, neatly sorted by category. What happened and how do I find them?
Details: I shut down mail to run errands outside my office. My late model MacBook Pro was on "sleep". When I returned, I opened the application, and (RATS!) all the mailboxes were missing. They just evaporated.
Operating system: 10.7.2 - all software updates installed and current as of 24 hours ago (12-30-11, 6 AM EST).
ln the mail program, the trash folder is OK and the sent folder is OK.
Yesterday, I did no maintenance on my mail folders.
HELP!1 - the sudden disappearance of my 22 mailboxes, used to sort the emails that I need to file for future use
That was most likely the result of some kind of corruption, as I've already said, not a bug in Mail. Have you repaired the hard drive with Disk Utility recently? That wouldn't be a bad idea.
2 - at random times, mail (or the server) says that my password is incorrect and I must reenter (fix: usually I can quit mail, restart, and the connection is restored without reentering my password)
This is a known issue, where a failure to respond promptly on the server's end mimics what happens when the password is rejected. There's no need to quit Mail, just cancel when asked to enter the password, take the account back online and try again.
3 - mail seems to resort the mail in my mailboxes at random time. Several times a day, I must reset the sort to (a) by date; (b) by desending
Never seen that before. That points more to some kind of possible corruption in your Mail data or preference files. -
Just installed the new Brother printer updates through software update
Now both of my printers say:
"You need to install software to use this printer. To install the software, choose Software Update from the Apple menu. If the software for your printer isn’t available in Software Update, contact the manufacturer of your printer."
Tried rebooting and re-running software update. Everything is up to date but no change. Still no printing.Dinking around with it for an hour, I came up with another solution also. Go to System Preferences>Print & Scan click the Options & Supplies button, click the Driver tab at the top, and reselect the correct driver for the printer.
It looks like the generic CUPS driver has been replaced by drivers called "Brother mmmmmm CUPS" where mmmmmm is the printer model, like MFC-7820N. Automatic software updates are not always automatic I guess. -
just tried to install itunes but it wont open without numerous messages saying the above code is missing any ideas guys
Hello, SNEAKYSNEAKY2ND.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H. -
I downloaded update 10.5 and now i have lost all my apps can any one help
be very much appreciated if any one could help me out
As long as the apps are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519 . If you download them to your computer's iTunes you could then try restoring to your backup and see if that restores them and their settings/content back to your device - a backup doesn't contain the actual apps, just their content/settings, so for the restore to work fully iTunes needs access to the apps so that it can restore them.
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Any suggestions?
Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
I just installed the new iTunes update and now 10.6.8 cannot open iTunes.
No other operating, booting or recognition issues.
Firefox, Safari, and PhotoShop each handle embedded color profiles differently. For an add-on that makes it easier to experiment with Firefox's color management options, you might be interested in: [https://addons.mozilla.org/en-US/firefox/addon/color-management/ Color Management :: Add-ons for Firefox]. I haven't tried it myself.
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How to complete the iCloud update process without it taking forever as it has been doing?
try rebooting the ipad
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
then go back to settings/icloud and set up again -
Just installed the new 8.1 "update"
In my opinion you guys are getting closer! If you ever want me to use a modern app can we please make the taskbar not autohide? That feature bothers me to no end outside of modern apps i obviously dont want it functioning that way in them.
Cant wait till the 8.2 that brings the start menu back but i will bite my tounge till then on that topic.Hi,
The auto-hide feature would be by design, because under some Windows Store apps(such as Internet Explorer), the taskbar would disturb user operation if it is always there.
For the user experience issue, I suggest you perform an online repair:
Dism /Online /Cleanup-Image /RestoreHealth
Alex Zhao
TechNet Community Support
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