I just loaded CS6 and the tools pallets are all in black? Whats the deal?

Go to Edit/preferences/user interface and make the pointer to dark to light.

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Help! the 3d features are all greyed out on the most recent trial version of PS.

Adobe sent out an email saying that people could have another trial of Photoshop and that this one would allow access to the 3d features. Unfortunately now that I have downloaded, I see all the features are greyed out. Can anyone explain or troubleshoot this issue? Please use laymens terminology.

Your video card must have at least 512mb of VRAM. Does not work with Win XP.

I have just purchased the new Canon 7D II. I am using CS6 and Lightroom 5.0, neither of which can open the RAW files although I see from the list of supported cameras that the 7D II is covered. I have updated both CS6 and LR so that is not the problem.

I have just purchased the new Canon 7D II. I am using CS6 and Lightroom 5.0, neither of which can open the RAW files although I see from the list of supported cameras that the 7D II is covered. I have updated both CS6 and LR so that is not the problem. Not sure what to do next.

It has been indicated that both of those cameras will be supported in the final release of Camera Raw 8.7. But there is no announced release date. There never is. I assume it will be before December 31. But that is only my guess based on the fact that the release candidate expires then.

Help - I just purchased CS6 and downloaded onto the new iMac I just bought. I cannot get it to open

I just purchased CS6 and downloaded onto the new iMac I just bought. I cannot get it to open. I think I may have purchased a windows version in error. When I clicked on "DesignStandard_CS6_LS16.exe I am told the application can't open because Microsoft Windows applications are not supported on OS X. Does anyone know how to contact Adobe directly? I keep going around and around on their site and have found no e-mail or phone number to contact them to get this straightened out. Can anyone point me in the right direction? Thanks so much out there for any assistance!

Trying to contact Adobe over the (long) weekend is not likely to get you very far.
Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

I have loaded Lion on my MacBook and the new trackpad functions work only on one ordinary account or user and not on the admin account. The trackpad preferences are well set. What can I do?

I have loaded Lion on my MacBook and the new trackpad functions work only on one ordinary account or user and not on the admin account. The trackpad preferences are well set. What can I do?

iCloud should still help you reduce some hard drive space. Just select "optimize" in the icloud tab in Mac Photo App preferences.
Granted, not the same as completely offloading your library to a back-up drive at your location.
Good Luck!

Was just loading indesign and cannot start it. seem to have no rights for some presets. i deinstalled and installed new, same problem. help!

was just loading indesign and cannot start it. seem to have no rights for some presets. i deinstalled and installed new, same problem. who can help?

Not easy if vital information is missing. Sometimes it seems like people are using the internet the first time...
What version of Indesign?
What OS? "Rights" sounds like Windows
What is happening when starting it?
If Windows, where was it installed?
If Windows, do you have admin permissions?

Just installed CS6 and trying to update, Windows 8.1 tried disabling security still not updating. Version 13.0 any suggestions ? Thank you

Just installed CS6 and trying to update, Windows 8.1 tried disabling security still not updating. Version 13.0 any suggestions ? Thank you

Once in awhile, they do have bug fixes for CS6. The only thing I can think of that was an upgrade for CS6 was a newer version of camera raw. For now they are allowing CS6 to have the latest version of camera raw, but when they are done with supporting CS6, I imagine that will be the last of the upgrades. I don't know of any dates, but I heard it wasn't for a long time if at all. So I guess we will all have to wait and see.
As for getting updates, I think you will like the manager. It makes it much easier. Frankly I didn't know the manager worked on the perpetual license. I knew it worked on the subscription. So it is good to know that it works for you as well.

Just installed CS6 and I keep getting error 16

I have just installed CS6 and I keep getting error 16 and my programs won't open - help!

Fix your user permissions on your library folders.
Enabling and using the "root" user in Mac OS X
Mylenium

Just downloaded cs6 and it won't boot

just downloaded cs6 and it won't boot

I think you are unable to launch the CS6 .
Try the steps mentioned in the below link :
http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
-Harshit yadav

Just loaded cs6 extended. cannot get bridge to open

just loaded cs6 extended. cannot get bridge to open.

conswan, I would request the MOD's to move this to the bridge forum.
In the mean time you can try opening Bridge while pressing
Alt + Ctrl + Shift Key on Windows
OR
Cmd + Shift + Ctrl on MAC
That will reset the preferences for Bridge.
We would also suggest you to have a look at this thread.
http://forums.adobe.com/message/5123747#5123747
- Garima

I just downloaded CS6 and don't know how to start it... Please advise

I just downloaded CS6 and don't know how to start it... Please advise

After downloading it have you installed it ?
If you are on Windows run the .exe file to install it and if on a MAC run the .dmg file to install the program.
If you have already installed it, then on Windows click on 'Start' button > Go to 'All Programs' and select the application you want to launch from the CS6 Suite.
If on a MAC the program is listed under 'Applications'

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

The battery is fully charged so it is not the problem.
What happens when you use the MagSafe?

How do I turn on my ipad, I just got it and I don't know how to get to the home screen. Also, is itunes free on the ipad

How do I turn on my ipad, I just got it and I don't know how to get to the homescreen. Everytime I turn it on there is a black screen, the white charger, and the blue itunes circle. Also, are itunes free.?

You must activate the iPad within iTunes on your computer. Make sure you have the latest version of iTunes on your computer (read the minimum requirements for the iPad printed on the iPad box) and connect the iPad to your computer with the supplied cable to a 2.0 USB port - not a port on a hub- a port on your computer. iTunes should start and take you through the process.
iTunes on the iPad is a store where you purchase media - it is not the music player. The iPod app is the music player. Both apps are pre installed on the iPad.

My emails are appearing along the top of the page in the tool bar area? how do i get rid of this and back to the regular email page

I opened my Mozilla yesterday and noticed my email page format was different then after a second, I noticed all my emails were now appearing along the top of the page in the tool bar area below "Fine Edit View Go ...etc" I'm not sure what happened. PLEASE help me I'm sure it's probably an easy fix, however I don't know how to fix it :)~ Also they are oldest email first, and since I normally save them for 45 days before deleting, I cant seem to get to the most recent email first. Ugh.
Truly appreciate your help.

This is what happens when you continually open messages in tabs but never close them. Pretty soon all you have are message tabs showing and you have pushed the Inbox off the screen.
Get in the habit of closing message tabs after you read them.
To get out of your situation now, right click one of the tabs and select Close Other Tabs. Then use the x to close the last one.

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards.

I just loaded CS6 and the tools pallets are all in black? Whats the deal?

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