I just made a purchase from the App Store. Shouldn't I get a sales receipt by email?

I just purchased my first app from the App Store. I did not receive a sales receipt upon making a purchase.
Is this normal?

Sometimes it takes a couple days. I bought a few ringtones last week. I didn't get the receipt for about 3 days after purchase........

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How can i find out which of my apple devices made a purchase from the app store?

How can i find out which of my apple devices made a purchase from the app store?

Not possible as purchases can be downloaded to all devices using the same Apple ID.

TS1702 Hi, I'm experiencing a problem with app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on thi

Hi, My name is Bheki Yende
I'm experiencing a problem with an app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on this pls.
This is an inconvenience, I don't understand why I have to contact the developer for a faulty product in your store.
I've paid iTunes to get this, so iTunes must fix this problem for me or give my money back.
Thanks

This is a user forum, you are not speaking to Apple here.
You will need to contact iTunes support here, regarding this issue. They will usually respond within 24 hours.

I paid $20 to upgrade my iPod touch and it didn't go through for me. The person who assisted me said that if it didn't work out that I would get my $20 posted back into my credit card. Prior to this service I made a purchase from the iTunes Store.

I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. The representative who assisted me said that I would have those $20 posted back into my Visa card if it didn't go through. The service never got to happen and failed. Prior to this I made a purchase from the iTunes Store for $7.00, which they never billed me. So until I pay for the previous iTunes purchase, I am not allowed to download any applications. This is the reason why I need the $20 back from the separate request I made with apple which never worked out. Cause as soon as I pay for the previous iTunes purchase that I made apart from apple, then I could once again start to download and install applications. I have a week already without downloading apps. Please refund my money back a.s.a.p.

Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Do I need to pay again when I download past purchases from the app store?

Do I need to pay again when I download past purchases from the app store?

Bare with me...I need to explain the situation first.
I purchased an external harddrive and with the help of phone support, I moved some(most) of my itunes stuff to that hard drive. However, when I sync my iphone, it occasionally says something like..."did not sync song because it could not be found".
When I typed in the finder thing at the top right corner of my screen (spotlight?), I searched for itunes media. I found one file but it doesn't show me it's location. So I started looking (I'm still new to this) but I think I found 2 itunes media folders...1 on my imac harddrive and the other in my external harddrive.
After reading some of the online posts regarding downloads, I discovered that it is possible to redownload something you purchased before and NOT be billed again. I know that when I download an app in my iphone and then delete it, if I go to download it again, it tells me i already downloaded it and can download it again for free...so no problems there.
However, my interest is to greatly reduce the amount of "stuff" I have in my external harddrive as well as my internal harddrive. But before going into my external harddrive and deleting all 8 seasons of 24...which is something like 250gigs, I wanted to test the theory. So I looked for something cheap that I downloaded. I would then delete that and then go into the itunes store to redownload it again.
One thing I also want to mention, I read that there should be a purchased tab in my itunes store. Either I don't have it, or don't know where to look. One other thing I read is that it might be not available to me based on where I live. I live in Toronto, Ontario.
Back to what I did. I deleted an episode of Wallace and Gromit (kids show). Then went in itunes to download the same episode. When I checked my account information...it shows that I was just charged for that download...AGAIN! Now granted it was only $2.99...apparently this doesn't need to be the case.
So...going back to the 2 itunes media folders. I checked my system preferences and saw that itunes was set to save downloads here.../users/"my name"/music/itunes/itunesmedia. This folder is on my imac. However, the Wallace and Gromit video was on my external. So when I deleted it, I removed it from my external drive.
So here's what I have done so far...I went into the system preferences and proceeded to change the path to my external harddrive.
Now...before I go and delete something else...am I doing things correctly?
Also...what should the path be in itunes? I suspect it should be to my imac so that anything I download, downloads successfully to my internal harddrive...and then I drag and drop into my external...
I also want to mention that I have a time capsule as well. So basically...I want to keep my imac and time capsule free of as much media as possible...My computer and timecapsule each have 1 TB and I nearly maxed them out...I take alot of home videos with an HD camera...I had no idea how much that would add up.
Any help would be greatly appreciated.
Thanks

How do i get my serial number for lightroom when it was purchased from the app store?

how do i get my serial number for lightroom when it was purchased from the app store now that the app store has discontinued selling the product?
Thanks
-Ethan

Purchases from the App Store do not include serial numbers. The App Store itself provides the licensing for the product. You will have to contact Apple to have them help you reinstall Lightroom through the App store (just because it is no longer for sale does not mean that you will not be able to download your past purchases).

Aperture purchased from the App Store asking for Serial Number?

Aperture purchased from the App Store asking for Serial Number?
Has anyone seen this? I just updated the app and now I can't get in.
I don't understand.

First thing to try is delete the app. Open the Mac App Store and the status in the Purchases section should update to "Install". Click to download the full app rather than an update.

How do I backup things purchased from the app store?

How do I backup things purchased from the app store? Are there SN's? Just updated my Pages '08 from my iWork '08 with the latest Pages '09.
thx
// A

Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
No need for a serial #. You can copy the apps to another hard drive if you want.

Just bought Mountain Lion from the app store and was installing on my MacbookPro, Now my computer is froze up and it says my HD is damaged and cant be repaired,Has anyone had this problem?

Just bought Mountain Lion from the app store on my Macbook Pro. In the middle of installion it froze up my computer saying that the installation failed,
It says my Hard Drive is damaged and cant be repaired. Has anyone had this problem? Im completely screwed...Thanks Apple!!

Welcome to the Apple Support Communities,
I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
Connor

Hi, please how can I transfer purchases from the app store on Mac to my iPad ? I purchased keynotes, numbers ,pages and other items. I really want to have them on my iPad . Thanks.

Hi please how can I transfer purchases from the app store on Mac to my iPad . I downloaded keynotes , numbers, pages and others and will want to have them on my I pad thanks.

Apps that are written for the Mac OS cannot be used on iOS devices, such as the iPad. You can purchase the iOS versions of some of these apps in the iTunes App Store.

I recently purchased, from the APP store, Lion for use on my MacBook Pro. I wish to upgrade my IMac to Lion also. Do I need to make a 2nd purchase or will the single purchase suffice? If the single purchase will suffice, how do I facilitate ?

I recently purchased, from the APP store, Lion for use on my MacBook Pro. To upgrade my IMac to Lion, need I make an additional purchase? If not, how do I facilitate the IMac upgrade?

No, you do not need to re purchase Lion. You can re download Lion on all your authorized Macs using the same Apple ID.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.

HT4910 How do you transfer movies I purchased from the app store from iPad to iPad?

I've bought another ipad2 and I can't figure out how to transfer my movies I purchased from the app store from one iPad to another iPad. Can anyone help?

You can either sync with iTunes to transfer them to your iTunes library, then sync them to the new iPad by selecting them on the Movies tab of your iTunes sync settings and syncing. Or, you can download them directly to your new iPad as a past purchase for free (see http://support.apple.com/kb/HT2519) if permitted by the studio (not all permit this).

How do I get a list of the iPhone apps I have purchased from the App Store?

How do I get a list of apps I have purchased from the app store?

Sorry, but this doesn't work. I tried it myself before I asked, and then again in response to this suggestion. It says" You do not have any purchased apps available to download."
Any other suggestions?

HT201272 I have OS 3.1.3 how do I go about Downloading past purchases from the App Store

I have OS 3.1.3 how do I go about Downloading past purchases from the App Store?

You can download the current versions of the apps from the store e.g. via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading. But you may find that the current versions require higher iOS versions than you have on your iPod - in which case have you not got copies of the older versions of those apps on your computer's iTunes or on a backup ?

HT3209 I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?

I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?

You do exactly that. Contact iTunes Support. it could be as easy as the wrong address on the billing account. But call them/

I just made a purchase from the App Store. Shouldn't I get a sales receipt by email?

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