I just moved and and am trying to get the printer to work. I get a screen saying it is offline. I
Hello all - I have a desktop and laptop on a home network with a router, hooked up to DSL service. HP 6310xi all-in-one. The network is working but I cannot print from either computer. I have an ethernet cable that was marked "printer to router" when I had to disconnect everything a while back. I assume that it should be connected and it is, but I still have a screen that says the printer is offline. Help please!
Did you get a new router or did you move your old one and just hook it up again?
What operating system?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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