I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone. The missing movies are shown as generic movie icons in the iTunes panel. How do I get the original movies to show up again and transfer to the iPhone?

I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone 5. The missing movies are shown as generic movie icons in the iTunes panel and are checked to select them. But they do not show up in iPhone Videos. How do I get the original movies to show up again and transfer to the iPhone? I recently upgraded Mac OS to 10.6.8

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

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I just purchased an IPAD2 and am trying to install ITunes. Itunes will not install. My error message is 'Apple Mobile Device' failed to start. Verify you have privileges to start system services. This is an XP service Pack 3 and I am the only user.

I would like to be able to use my IPAD. Itunes will not install. It tells me it cannot start Apple Mobile Device Services I am using XP service Pack 3. I am the administrator. The message also says to verify that I have sufficient privileges to start system services.
Thank you,

http://tinyurl.com/3hs3g2u

How do you export photos and movies from iPhoto to your iPhone? I synced the device and noticed that some photos and some movies from iPhoto on my laptop were not transferred to my iPhone.

How do you export photos and movies from iPhoto to your iPhone? I synced the devices and noticed that some photos and movies on my laptop iPhoto were not transferred to my iPhone?

I am not sure, which answer you found - so just in case:
If you sync your iPhone with the iPhoto library, the photos will only stay on the iPhone until the next sync and they are not in the Camera Roll. If you transfer using the Photo Stream, they will only be vidsible in the stream, until they are replaced in iCloud by newer content.
So, if you want to transfer the photos permanently, save them to the Camera Roll.

I just noticed that I can no longer select photos out of my finder that are located in my Aperture/Iphoto Library. I used to be able to attach photos to my gmail out of the aperture library in the finder and for some reason, no longer can.

I just noticed that I can no longer select photos out of my finder that are located in my Aperture/Iphoto Library. I used to be able to attach photos to my gmail out of the aperture library in the finder and for some reason, no longer can.
I can't access these images except to go into the applications.
Also, I'd like to import my iphoto library into aperture, and move aperture library to an external drive. I tried the import first, but there wasn't enough space. Then I tried copying over the aperture library onto the external drive but it failed bc it said file was in use.
As it is, I only have 50gb left on my imac, and the aperture library is 150gb. Also, I have over 10k images in both libraries combined and there are tons of duplicates that need to be sorted, and hopefully not messed up because I've organized most of them.
So in short, I need to know how to do the following:
-select photos in finder in aperture/iphoto libraries
-move aperture library to live on external drive
-import iphoto library into aperture library
-eliminate dups but maintain organization
-moving forward i need a better workflow so that I import images from camera, and can organize right away into albums rather than creating projects by default and then creating albums so essentially the photos are in 2 different places, even tho they are referenced
-live happily ever after
Thanks in advance for any support you can offer!!

If you're using apps like iPhoto or Aperture then they replace the Finder for managing your photos. The point is that you use the (many) options available via these apps for the things you want and need to do with the Photos.
So, simply, you don't select the photos in the Finder. I'll append the supported ways to do this - which are faster and will yield the current version of your Photos - to the end of this post.
-move aperture library to live on external drive
Managed or Referenced Library? Managed -
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit Aperture
2. Copy the Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching Aperture. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Referenced - relocate your Masters first.
These issues are covered in the Manual and on this forum hundreds of times.
-import iphoto library into aperture library
FIle -> Import -> iPhoto Library? Have you done this already? If so are you trying to move the Masters to Aperture from an iPhoto Library? Or Consolidate them?
-moving forward i need a better workflow so that I import images from camera, and can organize right away into albums rather than creating projects by default and then creating albums so essentially the photos are in 2 different places, even tho they are referenced
You can't. Every photo is in a Project. They’re the basic building blocks of the Library.
You might want to spend a little time with the manual or the video tutorials. I'm not sure you've grasped the app you've purchased.
The following is written for iPhoto, but about 97% works for Aperture too.
There are many, many ways to access your files in iPhoto/ APerture: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics. This is what you use to attach your shot to your GMail
(Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
You can access the Library from the New Message Window in Mail:
There's a similar option in Outlook and many, many other apps. If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto/ Aperture.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
If you want to access the files with iPhoto/ Aperture not running:
For users of 10.6 and later: You can download a free Services component from MacOSXAutomation which will give you access to the Library from your Services Menu.
Using the Services Preference Pane you can even create a keyboard shortcut for it.
or use this free utility Karelia iMedia Browser

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that (settings/usage) it was using 900 mb. I deleted all my mail, deleted the mail account, and it still says it's using 661 mb. My ipad uses a fraction of that.

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that it (settings/usage) was using 900+ mb. I deleted all my mail, deleted the mail account, turned the phone off and back on, downloaded any remaining mail on the server to Outlook on my computer, and it still says it's using 661 mb. My ipad uses a fraction of that.
Background: I recently (December) bought an ipad and set up icloud for contacts and calendar, but NOT mail. My email provider is Verizon. I use computer, iphone, and ipad to check my email; eventually I download it from the server using Outlook on the computer and then delete any remaining emails from the phone and ipad. I can't find info on this problem anywhere.

Howdy there COUGAR444,
It sounds like your iPad all of a sudden seems to be restarting out of no where. If you haven't called AppleCare yet, I would start with quitting either the app that seems to be causing the issue, or all the apps if a single doesn't seem to be the culprit.
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling

I just noticed that I can no longer get the shuffle feature on my iTunes 10.4.0.80 to work. I've turned it off and on, but it still just goes in order of the playlist. I too have been getting an error msg at computer startup.

I'm not sure how long it's been like this, but I just noticed that my songs no longer shuffle when playing from iTunes (running 10.4.0.80). No matter if "shuffle songs" is off or on, they still just play on down the playlist in order. Could this be related to other problems I'm seeing listed that seem associated with the latest update? I also get an error msg when my computer is starting up that I think is associated with this latest update (something about not being able to read a line from "Apple sync helper" (hope I haven't butchered that too much, haven't had a chance to copy the error msg)). Is this something that's likely to be fixed in a later update?

After looking at other people's posts, I think it's official: there is a bug. Itunes support said I should not have lost the drag/drop tool and I haven't on the laptop that is running itunes 10.4 and operating system 10.6.8. I chatted with someboby who lost both his drag/drop and side scroll and what we have in common is a wacom tablet for a mouse. My laptop is a wireless mouse. I reinstalled whatever updated driver that wacom has out there, shut the system down for night, hoping for magic, but alas none to be had. So if I want to change song order, I network the laptop and desktop, share the screen on the laptop, drag and drop to my heart's content and curse Apple for making me work this hard to find the tool that was once at my fingertips. Apple also let me know that if I want to share songs in household that the hundreds on songs that were purchased for .99 need to be repurchased for another .30. Maybe Apple is holding my drag/drop tool captive til I pay up the money or Maybe the next update will fix the problem, I for one give up for now.

I have set up folders to file my emails on iCloud but notice that some of the emails are missing. Can anyone tell me where they are and how to get them back.

I have set up folders on iCloud to file my mail but notice that some of the emails are missing when I've transferred them. Can anyone tell me where they are and how to get them back please?

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

I just noticed that all my calendar events (other then yearly recurring) past the last 30 days are no longer on my calendar. Is there a way to retrieve them or are they lost? I need them for my business!!

I just noticed that all my calendar events past the last 30 days are no longer on my calendar,(other then yearly recurring) . Is there a way to retrieve them or are they lost? I need them for my business!!

Thanks for your reply. I did this and the events have not been restored. I am clouding between my iPhone and iPad and changed the settings on both devices. Do I need to power on and off?

I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its sasy the cose can only be used once. I dont have the movie and now i cant get it at all.

I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its says the code can only be used once. I dont have the movie and now i cant get it at all. i paid for it when i bought the movie but now i dont own it at all. i feel cheated, somebody please help!

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I just noticed that when I talk on skype, my friends can not hear me as clear. I went to sound setting on the mac and noticed that my voice was getting picked up to good regardless of chaning the setting. Has anyone got any idea??

I just noticed that when I talk on skype, my friends can not hear me as clear. I went to sound setting on the mac and noticed that my voice was getting picked up to good regardless of chaning the setting. Has anyone got any idea??

Basic troubleshooting from the User's Guide is reset, restart, restore. Has any of this been tried?
It is possible that dropping the device has caused the issue.... regardless, it's unlikely Apple would do a warranty exchange since there is obvious user damage.
If basic troubleshooting does not resolve the issue, take it to an Apple store for evaluation... if determined to be a hardware issue and you ask nicely, they may be able to assist you, but they may also only provide the option of an Out of Warranty replacement.

Hi just noticed that 3g has gone from my i phone 6 plus i know it was working the other day , what do i need to do , spoke to 02 10 mins ago told me to call apple help

hi just noticed that 3g has gone from my i phone 6 plus i know it was working the other day , what do i need to do , spoke to 02 10 mins ago told me to call apple help

Try looking at this site. https://downdetector.co.uk/problems/o2
Looks like there are a few problems

Just noticed that when I close my mail app by double clicking the home button and swiping up it dies something weird. After doing this when I open my mail, instead of showing all my mailboxes it automatically opens one of them instead. Anyone know why?

Just noticed that when I close my mail app by double clicking the home button and swiping up it dies something weird. After doing this when I open my mail, instead of showing all my mailboxes it automatically opens one of them instead. Anyone know why?

Just to recap, this is a collection of ports I have collected over time for people who needed this information when setting up the HP ePrint app so that they could view their email from within the app. I am certain other applications also need this information. Although lengthy, I could not find a more comprehensive place to retrieve this information. Feel free to post additional information, faulty information, or other related topics below as this is simply a collection of data and it would be practically impossible to test all of them. Thank you!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

How can I get the serial number for CS6 - I did not register it on my adobe account and I don't have the invoice/email from Aug 2012 nor the box anymore. I need the number to move software to a new computer.

I am trying to move Indesign CS6 to a new computer.
To do this I need the serial number of the license.
It seems I did not register the number on my Adobe account as nothing is there.
I bought the software in August 2012 - and no longer have the invoice.
i think we got the software by box but am not sure.
Please help!

Hello Karen,
in this case you should search for Adobe's staff members by writing a personal message. They can often help better than we, we the users like you. Please have a look in the forum to persons with this icon under their avatar:
Hans-Günter
P.S.
Very often Preran works as the "good spirit".

How can I unprotect my original movie edited in imovie?

How can I unprotect my original movie edited in imovie? I want to post it on Teacher Tube and it will not upload protected movies.

in german input, the key "Y" and "Z" are opposite comparing with normal english keyboard. and in chinese input method, the "y" and "z" are mapped just as normal english keyboard.
what happens now is, in ITABC input method, "y" and "z" are mapped as normal english keyboard, which is not like that before when i was using tiger.
Thanks for the info! You should definitely ask about this on the Chinese-Mac list. Keyboard mapping with the Apple Chinese IM's has long been a problem, and is one reason many people are moving to QIM:
http://www.yale.edu/chinesemac/pages/input_methods.html#other
I suspect something has changed in the Chinese IM with Leopard to mess this up for you, and it may not be fixable.

? After updating my iTunes match, I noticed that some music files were no longer listed on my cloud on my laptop. They are still listed on my iPhone. These are files imported to the cloud from legitimate CDs.

Just updated iTunes Cloud. Noticed that some music files are missing, entire playlists. They were here a few hours ago, now they are not.
But they are still on the cloud menu on my smartphone.
Files uploaded to cloud from CDs, legit, no boots or anything like that.
My iTunes is 10/7.0.21. I have the newer version on a desktop and don't much care for it, so have resisted updating on the laptop, which is my primary computer.
I've rebooted the computer, turned off iTunes Match and turned it back on again. No change.
Lots of questions. How can my cloud catalog be different on different devices? How can I get this stuff back on my lap-top cloud? Anyone else having problems like this? I'm trying to trim my physical collection by importing stuff to the cloud and discarding the physical media. Am I shooting myself in the metaphorical foot?
Suggestions much appreciated.

You might want to post this over in the iTunes Match forum.

I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone. The missing movies are shown as generic movie icons in the iTunes panel. How do I get the original movies to show up again and transfer to the iPhone?

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