I just opened an email from someone I knew via Insight Broadband. It was a link. I clicked on it and it led to a enhancement drug web site. Do you think I downloaded a virus? I didn't buy any anti-virus software. Thanks to anyone who has time to help me.
I just opened an email from someone I knew via Insight Broadband. It was a link. I clicked on it and it led to a enhancement drug web site. Do you think I downloaded a virus? I didn't buy any anti-virus software. Thanks to anyone who has time to help me.
Hello:
There are NO viruses that affect a Mac running OS X - none. FWIW, I suggest that you NOT buy A/V software. It is a waste of both money and computer resources.
Having said that, there are a couple of instances of malware that have popped up. Just don't follow links from unknown sources.
Barry
Similar Messages
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I recently opened an email from someone who's account had been hacked. Am I in jeopardy of a virus? Do I need to take action?
Very unlikely.
Even IF sender send out some sort of malicious software, it was probably most likely to point user to download some sort of windows application (like fake anti-virus etc.) which wouldn't work on a mac. -
I think my iMac got virus on my iMac through opening an email from Facebook on Safari, anyone knows how to do a completely erase and clean up of the iMac?
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with a visit to: OS X Maintenance - MacAttorney.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
i just got an email from Apple, asking me to complete a survey. If I don't then I'll loose my Apple ID. I think this is spam/virus/hacker. Anybody have any info on this?
There have been a number of phishing scam emails going around for at least half a year...do not respond, click links, or do anything with that email. Apple does not operate that way.
See: http://www.apple.com/legal/more-resources/phishing/ -
I accidently bounced an email from someone I want to kjeep getting email from. Do I have to do anything or is the bounce just for the 'one' email itself not for the sender entirely?
Hello, as far as I know it's for just one eMail.
But truth be told, all that Bounce really does is let spammers know they reached a real eMail addy. -
I've just received an email from 'Apple' saying that my apple id was used to sign into iCloud on an iphone 5S. I have an iphone 4. It then asks that I 'click here' to confirm my details and change my password. How do I tell if the email is genuine?
Apple will not ask you to click a link in an email. They may tell you to log in to your account to reset your password. Go to https://appleid.apple.com and log in if you ever want to change any information in your profile (or your password). And do not click the link I just posted; instead enter it into a browser.
You can verify the devices assigned to your account by going to https://icloud.com/find (again, don't click it), where you can see a list of devices registered to your Apple ID.
As a general rule, you should never click a link in an email or forum post without verifying it first. You can see where it goes without clicking it in most email programs and browsers by hovering your mouse pointer over it. On an iPhone you can check where it goes by holding your finger on the link (rather than just tapping it). -
I think my granddaughter bought a $3.99 app after I put the password in for a free app. I just got an email from my credit card confirming the purchase. How can I find out what she purchased? Can I get credit for it?
The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.
Apple considers all sales final. But has been known to offer a one time refund. So the question is, do you want to use your one time refund on this purchase or one more expensive in the future? -
Just moved my email from Entourage to Mail. Having real problems with getting my signatures to work properly despite sending email as Rich Text.
When adding in a small company logo to the signature, PC's / windows computers only receive signature and logo as attachments.
I've tried all possible fixes I can find including getting a PC user to format the logo but no joy. Has anyone experienced this and any ideas on a fix gratefully received.Send it as html so the signature is an image source URL
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I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?
It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.
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Wanting to use Photoshop CS6 to open images directly from iPhoto 11.
Using OSX10.8.2 and iPhoto 11. Just installed Photoshop CS6 and want to open
images directly from iPhoto. Before I installed PS I was not able to edit photos
in iPhoto 11. Nothing happens when I click on ‘edit‘ it is blank.
And now it will not work using Photoshop CS6 either.
From Help Center I have gone to iPhoto/Preferences/ Advanced and chosen Photoshop CS6 to Edit Photos but then cannot find an 'Open' to click? Perhaps this is the problem?
When I select a photo in iPhoto and click the Edit button - nothing happens.
Please advise. GlenysThis may be of help to you:
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
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HT201320 How do I block email? Got email from someone I don't know
I received a email from someone I don't know, can I block the email so they can't send me mail again?
Also, when my email down loads it goes into the IN box then it quickly goes into the trash even before I can read it, how can I fix this?
Thanks, Lulu----2014Mail > Preferences > Rules > Add Rule
Make a rule that's something like this...
If: From Contains saidperson@saidperson's email address
Perform the following actions: Delete Message
Do that and you'll never see emails from said person. -
Just received an email from Apple Administrator
Hello I have just received an email from Apple Administrator questioning the use of my icloud email as I accessed it via two different devices
Is this for real or is this a hoax?
Account Holder
This account is been accessed from two location simultaneously which
indicates insecurity, we will be suspending this account except you
confirm owner's legitimacy by verifying this account.
U/s/e/r/n/a/m/e:
P/a/s/s/w/o/r/d:
L/o/c/a/t/i/o/n:
Failure to receive confirmation of ownership of this account within
24hours will be tantamount to termination of this account permanently.
Thank you,
Greg Hamiton
Webmail Engineer
(c) Apple webmail 2013.It's a scam (phishing) to try to get you to disclose your iCloud credentials. Apple requests that you forward these to [email protected]
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I just received an email from icloud stating that my free upgrade was going to expire and it would decrease to 5 (when I have been using 10+). What is this??
The actual amount of extra free storage varies depending on how much storage previous subscribers had.
If you do nothing your storage will dowgrade to 5GB so you should make sure you don't have more content than this.
If you want to continue with the increased storage by paying for it, please see
http://support.apple.com/kb/HT5527
and expand 'How do I purchase my current plan?'. -
I just received an email from iCloud security Center about irregular activity on my account and needing me to verify my account with information like my SS#. Is this legit?
Abbie11 wrote:
It doesn't seem legit when asking for my SS#.
A very good point...
Better to be suspicious... Than Sorry... -
Just recd an email from paypal saying I should update my browser. How do I do this?
just recd an email from paypal saying I should update my browser for security. How do I do this?
This sounds like a fraudulent email and will not be from PayPal. PayPal never send emails telling you to download software.
This link from PayPal shows their advice concerning fake emails - https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/email-security-outside
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