I just opened my new ipad2 32GB. I can't get off the screen for language choice! How do I get to the correct screen to begin using it?

I just opened my new ipad2-32GB. It is connected to my macbook pro and itunes is opened. But it is stuck on a screen for language choices. How do i get to the correct screen to begin using it?

yes, thanks. I needed to reset using the power button and home button and hold for longer than i thought. After some serious worry (I'm an electronic illiterate!) I do have everything working and synced with my laptop and phone.
I am glad to have discovered the "support community" site

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I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie

I just got a new ipone5c and i can't get the light to go out unless I turn it off. Have tried all the things I read anyone out there that can help me??

I just got a new iphone 5c this is my first smart phone. I have an Ipad so thought it would be easy.
I downloaded the new software don't know if this changed anything. I have only had phone for 4 days
but now the light won't shut off. I have to turn off the phone for it to go out. I did the holding down home
button and start button till apple shows up. I checked to make sure the LED flash for alerts button was off.
I don't know what else to do. Anyone out there have the same problem and have found an answer.
Thank you!

After powering the iPhone off and on, the light goes out but turns back on randomly or immediately after powering the iPhone on?
Since nothing else you have tried has resolved it, try restoring the iPhone with iTunes from the iPhone's backup first.
If no change after that, try restoring as a new iPhone or not from the backup.
If no change after that, the iPhone has a hardware problem.
Call AppleCare or make an appointment at an Apple Store if there is one nearby.

I just got a new itouch and i can't get imessage or facetime to work on my home network

I just got a new itouch 4 and i can't get imessage and facetime to work on my home wifi network (Airport Express). I can't explain it. The itouch works fine otherwise uncluding the internet. Facetime and imessage work at the apple store so there must be something wrong with my home network. Please help if you can!
iPod touch, iOS 5.0.1

I changed the DNS to 8.8.8.8 as you suggested with no success, I even tried 8.8.8.8, 8.8.4.4 as suggested by others with no success either. When I try and activate iMessage or Facetime, I still get the same message "could not sign in, please check your network connection". The internet and Mail work perfectly fine on the iPod touch so the WiFi signal IS going through. I am at a loss, any other suggestions would be more than welcome. Thanks!

Hallo there.yesterday i opened my brand new ipad2 32gb wifi 3g bought from 5th avenue apple store and i found an atnt sim card inside the slot.is it normal????

Hallo there.yesterday i opened my brand new ipad2 32gb wifi 3g bought from 5th avenue apple store and i found an atnt sim card inside the slot.is it normal????

lllaass wrote:
In the USA, new 3G iPads come with a SIM card installed.
Just to clarify, in the USA, all new AT&T 3G iPads come with a SIM card installed.

Just got a new ipad2 , the usb cable to connect wont fit into the charger port` it looks a bit smaller than the ipad1?

just got a new ipad2, the charger cable ( the same cable as ipad1 ) doesnt seem to fit ? i have loads of apple products and the charger is the same on them all ,so whats different? the charge port under the home button looks slightly differant?

I got the same issue with my iPad 2, when I got it on opening day. For some reason, it just didn't accommodate any of my other cords (ipod touch, ipod nano, etc.). Now, though, every one of my cables except for the ipod nano one can fit in it. I think that the iPad needs time to "stretch out" its parts to fit the other cables.

Can't access to several sites because when I click a link, or I insert login and password and clickto enter, it just open a new tab, either blank or the same as the previous. i.e., can't save my changes on FB, can't look for a location on googlemaps, etc.

I changed in about:config "network.protocol-handler.expose-all" setting it to "false" to allow me to use Sopcast player (which I added on "network.protocol-handler.app.sop"). But after that, every time I have to, i.e., look for a location on Googlemaps, when I entered it it just open a new tab with the same page I was in; every time I click on a link it doesn't redirect me, it open a new page; I can't save changes on Facebook because when I click on "save changes" it just open another FB home page in a new tab; same problem with opening my bank account, etc. Even here, I could not get in when I tried to login. Now I put back "true" on "network.protocol-handler.expose-all", but, of course, Sopcast doesn't work anymore. What can I do? I'm using Firefox 6.0.2 on Ubuntu 11.04. The Trubleshooting informations I attached here are those that gave me the problem, before I made the aforementioned changing going back to "true". Thank you

I think I may have found the problem. It's embarrassing to find it minutes after posting the message yet I tried to solve it off and on for three days! My brother who is a 20 year Mac user has been trying to help me too. I guess it's true what they say... sometimes it's better to be lucky than good. LOL
I turned off the parental controls. What I don't understand is that the no website restrictions box was checked. To me this means I should be able to go to any site I wanted. Can anyone explain why I couldn't got to a HTTPS page on a parental controlled account even though there were no restrictions placed on it?
It's late and I need sleep. I'll leave this open for now until I have more time to test it.

I have just opened a new account for my Ipod Nano. My husband and daughter both have accounts on the same computer. I have registered and have downloaded a song, however it the Ipod has synchronised and also downloaded all my daughters tunes fron her Ipod

I have just opened a new account with my new I pod Nano. I have registered,my husband and daughter have an Itunes account on the same computer. I have bought one song but the Ipod has synvhronised also downloading my daughters tunes from her Ipod.
How do I delete all these songs and prevent this from happening again.?

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

I have just purchased a new ipad2 to replace my old ipad. How do i sync all the data in my apps I am worried about losing my data?

I have just purchased a new ipad2 to replace my old ipad. How do i sync all the data in my apps I am worried about losing my data?

iPad settings and data created and stored by a 3rd party party app along with app settings are included with the iPad's backup along with other data.
If you are syncing your iPad direct with iTunes on your computer via USB, the iPad's backup is updated as the first step during the iTunes sync process.
The first time you connect a new iPad or iOS device to iTunes that is used to sync with another iOS device, you are prompted to transfer the backup for the other iOS device to the new device. This is followed by a sync to transfer the same content from your computer that is on the old iPad to the new iPad such as music, movies, tv shows, 3rd party apps, photos, audio and print books, etc.

I have just opened 2 new albums in photo but cannot see the albums thru' itunes when syncing my ipad or thru' the screen saver on ITV

I have just opened 2 new albums in photo but cannot see the albums thru' itunes when syncing my ipad or thru' the screen saver on ITV . My photo apps is Version 1.0 (209.52.0)

Have you tried deleting the photo cache from your computer and then re-trying the photo sync and see if they all then copy over (you need to select and sync all the photos that you want on the iPad together in one go, as only the most recent photo sync remains on the iPad) ? The location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314
Don't know about the Facebook photo emailing, but there are a number of apps that allow to upload photos to their site (e.g. the 'official' Facebook app).
(For future info, typing all in capitals is considered SHOUTING - you are more likely to get help/responses if you don't.)

When I choose to open a new tab from a website, such as facebook, it always opens it in a new window. How do I change this to just opening a new tab. I tried changing the tab settings but it did not work

When I choose to open a new tab from a website, such as facebook, it always opens it in a new window. How do I change this to just opening a new tab. I tried changing the tab settings but it did not work. I did not have the problem until I started using firefox 4.

It is probably a JavaScript link.
You can probably force it where you want it with a keyboard shortcut
either "Ctrl+click" or "Ctrl+Shift+click". see
* Firefox and other Browser Keyboard Shortcuts (Comparison Table) http://dmcritchie.mvps.org/firefox/keyboard.htm
''Did that work?''
Some styles that provide a warning as to the type of link:
* No Follow links, mouseover id of other links - userstyles.org http://userstyles.org/styles/10987
* Change cursor on some links with JS. - userstyles.org http://userstyles.org/styles/233
* Link Warning - Themes and Skins for Mozilla - userstyles.org http://userstyles.org/styles/1301
* Link warning (cursor hover) - various filetypes - userstyles.org http://userstyles.org/styles/2538
* Red hand cursor for .pdf links - userstyles.org http://userstyles.org/styles/553

Have published iweb site for five years with no problems and just opened a new site and get - 404: Page not found This error is generated when there was no web page with the name you specified at the web site.-is the problem with iweb or with hosting? T

I am sorry if thie is republished-My first time doing this and I am not sure what goes where and where to hear feedback.
Have published iweb site for five years with no problems and just opened a new site and get -
404: Page not found
This error is generated when there was no web page with the name you specified at the web site.-
Troubleshooting suggestions:
Ensure the page you are linking to exists in the correct folder.
Check your file name for case sensitivity . Index.htm is not the same as index.htm!
Temporarily disable any rewrite rules by renaming your .htaccess file if it exists
is the problem with
iweb or with hosting?
One Apple tech started to fix Iweb and had to end session and the next said problem with hosting at Network Solutions as it published
to local folder. NWS has checked sttting a few times-
Any help would be extremely appreciated as trying to fix this for about five weeks
Thanks VG
<Email Edited by Host>

It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it. (Even though I've now noticed you mis-spelled it! - anyway, never post your address in a forum.)
You have a site here: http://virginiagordon.com/www.virginiagordon.com/WELCOME.html
If that's not the page you are having trouble with, what is that page's URL?

Just opened a new blank document in Pages (iWork 2009). When I try to type a letter (any letter of text) the computer just "dings" and types nothing.

Just opened a new blank document in Pages (iWork 2009). When I try to type any text, the computer just "dings" at me and types nothing.

Probably you have opened a blank Layout template which requires a Textbox for you to type into.
Open a blank Word Processing template instead. The two types are listed in the Sidebar of the Template Chooser.
Peter

I have an iMac, 2015 model. operating on OS X 10.10.2 and whenever I click on just about everything in safari it opens a new tab with an ad on it. sometimes the ads are mackeeper or video hosting sites but they are just so annoying.

I have an iMac, 2015 model. operating on OS X 10.10.2 and whenever I click on just about everything in safari it opens a new tab with an ad on it. sometimes the ads are mackeeper or video hosting sites but they are just so annoying.

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

I just bought a new dell quad core 5i and HAVE DOWNLOADED THE TRIAL VERSION OF PHOTO SHOP - its Slow to open up a small file and equally as slow to print why?

HELP I just bought a new dell quad core 5i and HAVE DOWNLOADED THE TRIAL VERSION OF PHOTO SHOP - its Slow to open up a small file and equally as slow to print why?

Use Photoshop menu Help>system Info... use its copy button and paste that info in an append here.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

I just opened my new ipad2 32GB. I can't get off the screen for language choice! How do I get to the correct screen to begin using it?

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