I just paid for Photoshop via renting but it did not download?

I purchased a monthly photoshop of $9.99 with my credit card and it said it took it but I cannot see where photoshop downloaded onto my computer. Trying to get active help has failed. Can any one help me?
Michelle

YOu need to download the Creative CloudApp from your account and install it. Just processing the payment has nothing to do with the actual install. If you have specific issues, you need to explain better and provide system info etc.
Mylenium

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For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
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