I just paid the $9,99 a month to have access to Photoshop and lightroom. I am having trouble installing the programs and when I installed on Photoshop it said "trial"- this isn't suppose to be a trial but a resource I pay for monthly for a year right?
I just paid the $9,99 a month to have access to Photoshop and lightroom. I am having trouble installing the programs and when I installed on Photoshop it said "trial"- this isn't suppose to be a trial but a resource I pay for monthly for a year right?
What turns the trial into the live software is signing in. If you sign in with the Adobe ID that has the subscription, the trial becomes live. First check your account on Adobe.com to make sure that the subscription is live.
Similar Messages
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Only had my iPhone 5 a week and already I'm having trouble with the home button? Any soloutions
Sure. Take it back. If you got it from new it has a warranty.
Or describe the problem fully in case we can help. "Having trouble with the Home button" doesn't give much of a clue.... -
Hi, I am having trouble using the smooth tool on a logo that I created. I have watched tutorials and something isn't working for me. When trace with the smooth the line just disappears and doesn't smooth anything out. Please help.
Sorry, that's Monika with a k
On Tue, Nov 18, 2014 at 2:26 PM, Monika Gause <[email protected]> -
I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?
Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
I am having trouble keeping the quality of my video when exporting to my external hard drive. I have tried to export from iphoto with changing kind to "original" but when I open the video from the external drive the quality is effected. I have also tried copying the video to my desktop and then dragging and dropping onto the drive...same problem. Any suggestions? I would like to save everything to my external drive so that I can delete all of iphoto library and then reimport to correct a few things.
The file sizes are identical. In the finder I did a search for all .mov files. Then when they came up, I went through them and named each one so that they would be easier to find. I am a new mac user and am used to windows. I realized later that I should not have done this....with a mac files should be named within iphoto app...not finder....When I went to open the videos in iphoto, it wouldn't allow me. I had to go into finder, copy to desktop and reimport into iphoto. Then the videos worked again. However, I had the problem with the poor video quality when copied to external drive before that. Actually the first problem I had was when I copied to ext drive...videos were copying as an image...so I learned that you have to change "kind" to original before exporting....then that problem was solved...now they are videos, not images but not of a great quality. Skips, sound and images are not in sync...etc...
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i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air
Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I am having trouble with the cache in bridge. When i open I get a message saying bridge has encountered a problem reading the cache try purging in the central cache to correct the situation. I did that but now when I try to get to the folders where my photos are stored bridge never gets to where I can work. The message appears "building criteria" and I get an endless loop on the lower left panel. How do I correct?
You correct it by leaving Bridge alone until it finishes rebuilding its cache, overnight if necessary.
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I had to do a complete system restore on my computer and now I am having issues getting all my music back. It's telling me that my account is in use with a different user but I'm the only user on my computer. When I go to sync it, it wants to delete all my music and ringtones. What should I do? I don't want to loose all my items.
When in recovery mode you can't backup the iPod.
You will have to restore via iTunes. See:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I need an application that will turn off my iPhone on the home screen just by a one click since my power button has sank and is no longer working--anyone have ideas?? I don't like having to use assistive touch and hit three buttons to lock my screen
No such app exisits or can exist. Apple doesn't allow 3rd party apps to access core functions of the phone. Time to get your phone replaced or repaired if assistive touch doesn't needs your needs.
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I'm having trouble with the develop module in LR5.4. Any adjustments are taking effect, but only viewable in the filmstrip, not on the main photo. The navigator will go grey, as does the main area too. This applies to all edits done in develop module. I have posted several times on the forum with no responses to address this, and have seen others with the same issue. I have even gone as far as to do a complete re-install of LR5, with no success. I'm at a loss, and I depend on it for so much editing. Please help.
Reset your preferences file: Resetting (or 'Trashing') the Lightroom Preferences file - Lightroom Forums
Report back if that doesn't work. -
Have in iPhone 4 that's not been ANY trouble in the last 18 months that I've had it, but all of a sudden it is not allowing me to connect to the iTunes shop at all. It's on ios7, and I've not tried to sync to my computer yet, but I thought I'd try here first
Hi there northwave8,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
I have Final Cut Pro X (10.0.9) and would like to change my project settings but I am having trouble finding the 'Modify Settings button.' Where exactly is it located? Here is the link which gives the instructions but doesn't seem to say where the 'Modify Settings Button' is located: http://support.apple.com/kb/PH12526?viewlocale=en_US
You have to choose – one settigf or another.
The thing is.your HD clips will look better in an SD project than your SD clips will in an HD project.
WIthout knowing much more about your project and the kind of content, it's really hard to be specific. But generally I'd let my project settings be guided by what fraction of my timeline will be made up of HD clips and how much SD clips. If it's 75% HD, I'd probably do an HD project…and so on,
Good luck.
Russ -
I was not but now i am having trouble opening the cloud on my pc
i was not but now i am having trouble openig the cloud on my pc
If this happen recently, then Reset the iPod by
Pressing Menu and Center Button for about 10 secs till the Apple Logo comes ON then release the buttons.
Select your language.
Check the sound.
Good luck! -
Having trouble with the security questions for iTunes. Tried to reset them, but the mail from Apple never comes . . .
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96290) -
I have a factory unlocked 4s I'm having trouble with the mms with straight talk I've been useing the sim swap system with tmobile i have put the settings in five times. The setting won't stay it works for a while and then it's gone. I'm not in a good coverage area but when i put the settings in i make sure i'm getting a good signal or near wifi. any suggestions would be great.
Congrats on your recent upgrade actionkatie! I am sorry to learn of the difficulties you are experiencing with your Samsung Galaxy S4. Let's get to the bottom of this because we want you to love your phone.
I understand you have done all necessary troubleshooting steps that should have enabled you to send messages to iPhone users without them having to disable iMessage. Have you tried contacting Apple Support regarding the inability to send a text message to iPhone users? Apple can be reached at (800) 275-2273.
In addition, do you get a certain error message when your WiFi stops working? Have you verifed that Auto Switch network is disabled? To disable this setting simply to go Settings > Wi-Fi > Tap the Menu Key(to the left of the home button) > Select Advanced and it is called `Auto network switch. If you are still experiencing difficulties, please feel free to reach out to us for further assistance.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
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