I just pay money for Skype, 10$ USD by Paypal. But...

I just pay money for Skype, 10$ USD by Paypal. But now, my account no money. Please help me, i can't call my family, so sad. Why?????

Hi, Cuminh8,
The links provided by my colleague, above, all point to contacting Skype Customer Service, which is what you must do to sort this.  We here in the Community do not have access to Skype accountholder files or records.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
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