I just posted a problem and gave you my email that i cannot get into.

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i just posted a problem and gave you my email that i cannot get into. i have another email address for you to send an answer for me. [email protected]

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HT201272 I downloaded an app 5 years ago on my iPhone with another Apple ID that I cannot get into now because I forgot the ID. I'd like to download the same app on my iPad now. The developer says it should be no problem. Any ideas how to solve this?

I downloaded an app 5 years ago on my iPhone with another Apple ID that I cannot get into now because I forgot the ID. I'd like to download the same app on my iPad now. The developer says it should be no problem. Any ideas how to solve this?

It will be tied to your old account, so only that old account will be able to re-download it - but redownloading an account's past purchases may tie a computer or device to the account for 90 days : http://support.apple.com/kb/HT4627
Do you have a copy of it anywhere e.g. on your computer's iTunes, or on a backup of your library ? If you have it on a backup then you should be prompted to authorise the account (and I think that the id will show) if you try to add it to your computer's iTunes via File > Add To Library.

I changed my Apple ID and password last week. Today I cannot get into my computer with the new password..help!

I changed my Apple ID and password last week. Today I cannot get into my computer with the new password..help!

Your Apple id password is not necessarily the same as your log-in password.
The former is what you use to log-in to Apple services and sites. The latter is what you use to login to your computer. That does not change when you change your Apple ID password. Try the original computer login password.

HT4157 I have a cellular data account on my iPad. Almost immediately after I signed up, my e-mail was hacked and had to be cancelled. I cannot get into my AT&T cellular data account now to change the billing and account to my new e-mail. Please help.

I have a cellular data account on my iPad. Almost immediately after I signed up, my e-mail was hacked and had to be cancelled. I cannot get into my AT&T cellular data account now to change the billing and account to my new e-mail. Please help.

According to the AT&T Wireless web site, you can manage your iPad data plan either from the iPad, or by using a web browser:
From the website
Log in to your account at att.com/iPadlanding using the email address and password you used during activation.
Your account information will display. Select the desired account change option then tap Next.
Read the Terms of Service, and then tap Accept.
Review the Payment Summary to ensure the details are correct. Use the Back button if changes are required, otherwise tap Submit.
Read the Confirmation message then tap OK.

I can open my iTunes and play my purchased music, but I cannot get into the iTunes store. btw, I just downloaded the new version of iTunes

I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store.

many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I was not able to get to a website with Firefox but I could access it with Explorer so I deleted past history and cleard my cash, now websites I am creating are changed and my passwords are gone so I cannot get into the admin area

I have a website, whitening-skincare.com and am creating a website, lew-deals.com. Suddenly, yesterday, Firefox would not let me into lew-deals.com but directed me to "Default Website Page" but I could open it on another browser. I ran ipconfig/flushdns on my computer, re-booted my computer and the problem still was there, so I went to 'Show all bookmarks' and deleted History for a couple of weeks to that site, then I cleared my cache.
I then went to the whitening-skincare site and it had reverted to where it was when I first started working on it. I tried to get into the wp-admin to see what was going on but was not recognized. I now think that I need to have all the history and cache restored but have no idea how to do it unless a system restore will do it; which I will try in a while if I get no response from you.

Those sites take a long time to load for me (almost a minute)
Reload web page(s) and bypass the cache.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

I have made and verified a new Apple account but cannot get into it

Please help. I have made and verified a new Apple account but am unable to access it

Settings-->Store-->Apple ID
Tap to sign out and sign in again.

HT201210 I just updated my Ipad and I have a message that says "canot back up" and it's frozen and won't allow me to do anything.

I just updated my Ipad and I have a message that says "cannot back up" and nowv it is frozen and won't allow me to do anything. I can't even shut the Ipad off.

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I just updated my iphone 4 to 5.0.1 and yet i encounter a problem which is that i cannot get to the internet while it always says : you are not subscribed to the cellular data, or it's not been activated. Please help me my carrier is AT

I just updated my iphone 4 to 5.0.1 and yet i encounter a problem which is that i cannot get to the internet while it always says : you are not subscribed to the cellular data, or it's not been activated. Please help me my carrier is AT

Check to make sure cellular data is not disabled in settings. If it's on, try re-setting the phone. If that doesn't fix it, call AT&T.

TA25225 Display Flickers in my 21" Imac Intel. This happened after the fan noise in my machine. I also reported the problem and gave to the service centre, but the problem still persist. Please help. I purchased it 3 - 4 weeks ago

Hello,
I purchased my imac intel 21" 3-4 weeks ago and in the 2nd week i faced an issue with the machine. When i switched on in, there was a fan noise and a white screen. The machine had hanged. I reported the problem and gave to the service centre. After testing for a week, they said that there is no problem with the imac. Again i faced the same problem after receiving it from the service centre. They again tested the machine for 3-4 days and reported as no problem with the machine. Couple of days back, I received the machine from the service centre, and on the same day when i switched it on, there are flickers in the display. Please help me solve the issue. I am from India. The service here is very bad.
Hope for a resolution
Thanks

Hello RedDevil07
Yes I agree with seventy one. It's common sense to do this, especially now. I would also contact AppleCare and report this issue with them, it will get documented and you will have a caseID that you can refer to when talking to them in the future should this issue go one.
Be polite with AppleCare and your AASP. Hopefully everyone is being honest and trying to help you and not what might appear to be the opposite.
Patience is a virtue, but I thoroughly understand your frustration.
Let us know how it goes, we are here to help in whatever way we can.
I encourage you to contact AppleCare to report this experience and get their recommendations. There is an expectation that you should have that AppleCare is there to help you as a customer. I am sure they will too!

HT4009 in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me Tried "report a problem" and directed to this site."

in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me Tried "report a problem" and directed to this site."

Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

HT3910 I face problems with the Nvidia 8800 GS on my iMac 24'' 3.06Ghz intel core duo. OS 10.06.08. What can I do to solve the problem and if you recommend upgrade to mountain Lion

I face problems with the Nvidia 8800 GS on my iMac 24'' 3.06Ghz intel core duo. OS 10.06.08. What can I do to solve the problem and if you recommend upgrade to mountain Lion

If you want to sync it to the iPad from that Mac, you need to upgrade it to at least 10.5.8.
If you want to copy the music to another Mac, you don't. Move the iTunes folder of the item in the Finder's sidebar over as you would any other folder. If you put it somewhere other than the Music folder, launch iTunes with the Option key held down and point it to that location.
(61713)

Email syncs now say "Updated Mar 30", the day I upgraded to Lollipop 5.0. The notification should read the date and time you updated email receiving. Does anyone elsehave this problem?

Email syncs now say "Updated Mar 30", the day I upgraded to Lollipop 5.0. Two days later it is still saying Mar 30. The notification should read the date and time you updated email receiving. Does anyone else have this problem? Is there a solution to this?

We want to make sure your phone is in working order Mb_in_NC. I know it can be difficult when you see different times. What is your make/model of your device? When did it start? Do you have a different time on any other applications?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

When I am listenign to songs off iphone, I hear the music but not the vocals does anyone have this problem and do you know how I can fix this

When i am listening to music from iphone, teh sound is greater than the vocals. Does anyone else have this problem and if you do, how do I fix it, it's somewhere in the setting i believe

Plug the headphones all the way in.

I am extending my airport extreme by adding an airport express. I had no problem setting it up and got green lights but now I cannot get on either because it says it is a self assigned IP?

I am extending my airport extreme by adding an airport express. I had no problem setting it up and got green lights but now I cannot get on either because it says it is a self assigned IP?

i am extending my airport extreme by adding an airport express.
Does this mean that you are connecting the AirPort Express to the AirPort Extreme using a wired Ethernet connection....or....are you connecting the AirPort Express to the AirPort Extreme wirelessly?
but now I cannot get on either because it is a self assigned IP?
I suggest that you first concentrate on getting the AirPort Extreme working correctly. Power off the modem and both the Extreme and Express, wait a few minutes, then power up the modem and let it run a few minutes. Then, power up the AirPort Extreme and check the network for proper operation. Leave the AirPort Express off for now. Report on your results.
We need to know what operating system you are using on your Mac or PC in order to provide more troubleshooting help.
If you have a Mac and do not know what operating system you are using, click the Apple icon in the upper left corner of the screen, then click About This Mac. Post back with the OS X version number that you see there.

I just posted a problem and gave you my email that i cannot get into.

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