I just purchased 2 ipod touch for my kidz. and registered them both with my email. I didn't know every text message I receive, they too would get on their IPod Touch. HOw do I change this? And do I need to contact a Representative to add them

i just purchased 2 ipod touch for my kidz (9 & 10 yr. old) . and registered them both with my email. I didn't know every text message I receive, they too would get on their IPod Touch. HOw do I change this? And do I need to contact a Representative to add their own emails....?

Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan.

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Hi, I have just purchased a ipad mini for my wife and have registered it in my name so that i can add some apps that i think she would appreciate. However if i want to contact her using face time it is registered in my name, how do you get around that?

Hi I have just purchased an i pad for my wife and have registered it in my name to add some apps prior to giving the i pad to her. However, for using face time and games where you can link via wifi it will look as though there are two of the same, if I am trying to link her ipad to mine. How do you get around this?

Assign an email address (gmail.com?)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I just purchased a new SSD for my mac and I wanted to do a fresh/clean install on the SSD, like if my Macbook just came out of the box. How do I do that?

I just purchased a new SSD for my mac and I wanted to do a fresh/clean install on the SSD, like if my Macbook just came out of the box. How do I do that?

Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
This will install the version of OS X that originally came with your model if you have a model that supports Internet Recovery - 2010 models and later: Computers that can be upgraded to use OS X Internet Recovery.

TS1538 my new ipod comes up under my mum's ipod name, how can i change this?

I have just got a new ipod nano and syncronised my library to it but its comes up under my mum's ipod name? she has the same type of ipod nano but i didnt think it could do this as they have different serial numbers ect? how do i change this? help!

You might have better luck posting this in the iPod Touch or iPhone forums.
https://discussions.apple.com/community/ipod/ipod_touch
https://discussions.apple.com/community/iphone
B-rock

I have changed from an iPhone to a Sony but when my wife send a message on her IPhone it still gets sent as a iMessage how do I change the settings

I have changed from an iPhone to a Sony but when my wife send a message it still gets sent as an iMessage how do I change the settings

Hello, Vespa Boy125.
Thank you for visiting Apple Support Communities.
Here are the steps that you will need to process on your line to remove your number from iMessage.
iOS: Deactivating iMessage
http://support.apple.com/kb/ts5185
Cheers,
Jason H.

I just purchased 2 new iPhones for my wife and I and set them up. We want to give the old phones to our kids, with the ability to share all the songs in my iTunes account. How do I want to give new names so our old phones sync with our kids names?

Sorry for the long intro question. I just bought a new iPhone 5S for me and a new 5C for my wife.
We want to give our kids my old 4S and my wife's old 4. We backed up our old phones and restored
our info to our new ones, but when we connect our old phones, they still show all our songs and iTunes
settings on them (along with the same names as our new ones).
We want to set up our old iPhones for our kids to be able to have their own names on theirs so that
when we connect to my iTunes computer, it sees each phone accordingly, and has only the songs
that they select (whereas I want to keep ALL my songs in my iTunes account on mine, not just some).
How do I do this?

You are most welcome
Each post should have the text "this helped me" or "this solved my question," or something similar. Just click on whichever one applies to that particular post!
This tutorial has more info.
~Lyssa

HT204053 i used the same apple id for my iphone and my husbands now all our contacts and such are on both phones how do i fix this. I dont need his contacts on my phone and the other way also. Should i create a different icloud account for his phone?

I used the same apple id for my iphone and my husbands now all our contacts and such are together. How do I undo this? Do i create him a different icloud account?

Yes, start with deleting your account on his device:
(Settings > iCloud or Settings > Mail, Contacts, Calendar > Your Account)
In the next step, create a new account on his device:
(Settings > iCloud or Settings > Mail, Contacts, Calendar > Your Account)

TS2755 keep receiving the same text message multiple times, at the same time of the night. How can I stop this?Thabnks

Hi
I keep on receiving the same text message multiple times and at around the same time each night. Any idea how I can stop this happening? The text messages are originating from to separate Saudi Arabian mobile numbers. Both these people are listed in my contacts so do you think if I delete their names it might stop the texts coming htrough each night?
Cheers

Deleting the people from your contacts will not stop the messages. Have you tried talking to the people and finding out if they're sending you messages? You could try contacting your carrier and finding out what blocking services they offer. However, theat would block all messages from those people.

Whenever I open the browser, it immediately minimizes and I have to click in the corner to get the full screen. How can I change this?

The browser opens, then immediately minimizes to about 1/4 screen size. I have to click the corner box to maximize to full screen. It stays that way until I close it. But it happens every time I open it.

Sorry you did not receive an understandable solution. First of all try rrcovering from the situation using Firefox's '''[[safe mode]]''' try that and post back with ow you get on. This is the easy option from the link in ''cor-el'' 's post, if it does not work you may have to try the hard version !
Try to start firefox in [[safe mode]]
# either hold the shift key when starting firefox or <br/> use '''Firefox Button -> Help -> Restart with Add-ons disabled'''
# does it start in safe mode ok ? <br/> do you see the safe mode options as shown in the [https://support.mozilla.com/media/uploads/gallery/images/93cafd5e0e8bef77b66875863ae7f197-1259888532-113-1.png screen-shot] ?<br/> NOTE you will loose some toolbar customisation when you proceed to the last step
# unlikely, but you may even see the problem is solved whilst at this stage and in safe mode, if so please mention this, it is a pointer as to what the problem is.
# click on the option checkbox ''' -> [] Reset toolbars and controls'''

Hi I have a paid ExportPDF subscription valid to novembre 2015, but I cannot convert because I am registerd as having a free account. How can we change this asap. I need it now.

I need this problem solved asap.

Hi walther.hasswijk,
I checked your account, but don't see any record of an ExportPDF subscription. There was, however, an order placed today, which looks like it may be for an Acrobat Pro subscription. It appears there may be an issue with the order processing. I would like to suggest that you Contact Customer Care. An agent should be able to get things sorted out for you.
We'll get you taken care of!
Best,
Sara

I bought my iPhone 4S in Thailand, everything is working ok, but every time I loud international apps, its coming to my phone in italian, how do I change this, so it comes in my own language, norwegians ??

Sombody who can help me ?

Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

HT5622 "The maximum number of free accounts have been activated on this iphone" message is received when I try to set up iCloud. How can I overcome this problem please?

I tried to set up icloud on my iphone 4 and I get this message that "the maximum number of free accounts have been activated on this iphone". My iphone was used by someone else before I got it. How do I deactivate these accounts or overcome this problem?

You were trying to create a new Apple ID for icloud. But once the device reaches is max allowed to create IDs then you can't create more. That's your situation now. To create a new account you must use another device or computer.
You can't deactivate or turn back the clock.

I upgraded to Firefox 8.0.1 on may MacBook OSX 10.6.8 and not all files I download from my Outlook Web app are ashx file, not what they were originally sent in. How do I change this ?

I have just upgraded to Firefox 8.0.1 on may MacBook (10.6.8) and now all files I download from my Outlook Web app labeled attachment.ashx, not as they were originally sent (.docx, .pdf, etc). How do I change this back?

I'm going to back up to Firefox 7 next. I'm getting the drift that 8.0.1 and/or flash on 8.0.1 are unstable.
I'll let you know if that solves this problem.
NOPE. This had no effect.

I need to change my Note 4 order, but I can't call Verizon. How can I change this order?

Hello,
I ordered a White Galaxy Note 4 recently. I need to change the color to BLACK. Unfortunatley Verizon makes it near impossible to change or cancel orders. I need to do this ASAP. The problem is I cannot call them, I am currently in another country. I refuse to believe that this order cannot be changed without calling them. How can I change this online? I need to do this ASAP so I can get the same ship by date.
I do not know why this has to be so difficult, I am starting to regret ordering from Verizon, because Amazon makes it so easy. Could somebody help? Thanks

Thanks for reaching out, Dmajs! I'd love to help look into options. I've sent you a direct message, feel free to reply when you have an opportunity. Thanks!
YosefT_VZW
Follow us on Twitter @VZWSupport

Iphone doesn't appearin iTunes... How can I change this?

iphone 3 only appears in iTunes when logged on as Administrator, rather than user when on laptop. How can I change this, as I want to sync contacts, outlook calender, etc?

Hi rachel.oberman98,
Is it possible that the dock icon is from an older version of iTunes? The these steps from this article -
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/HT2311
Double-click your hard disk.
Double-click the Applications folder.
Double-click the iTunes icon.
Thanks for using Apple Support Communities.
Best,
Brett L

I just purchased 2 ipod touch for my kidz. and registered them both with my email. I didn't know every text message I receive, they too would get on their IPod Touch. HOw do I change this? And do I need to contact a Representative to add them

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