I just purchased a copy of Adobe Photoshop Elements 8 and the computer disc drive will not read it

I just pruchased a copy of Adobe Photoshop Elements 8 and the disc drive will not read the disc. What to do?

Try it on a different computer to make sure it is not a problem with the optical drive?

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In Aperture using the external photo editor Adobe photoshop elements 10 editor. My photo will not come back to aperture unless the photo is saved on the desktop and then imported back to Aperture. What am I doing wrong?

Using Adobe Photoshop Elements 10 Editor as external editor in Aperture. The issue is once i make the changes in Photoshop it request that I save (use tiff) and the photo is not update in Aperture. What am I doing wrong?

Marianne,
how do you save? Photoshop Elements can save either versions or overwrite the original file, afaik.
You need to set the save preferences, so that it will write to the original file and not write a version. Also the filename extension should be "tiff" and not the default "tif" (I think you did that already).
Regards
Léonie

I work for the County and we purchased a copy of Adobe Photoshop CS2 long ago. The person that did the order is no longer here. All I have is the CD Disk that is new but i did not know the key code is. Is there a way to get the keycode for this?

I work for the County and we purchased a copy of Adobe Photoshop CS2 long ago. The person that did the order is no longer here. All I have is the CD Disk that is new but i did not know the key code is. Is there a way to get the keycode for this?

It would not work anyway. The activation servers have been retired and Adobe has provided a new CS2 download along with a new serial number for CS2 owners.
Download Acrobat 7 and CS2 products
Gene

Am new to mac. Just purchased downloaded adobe photoshop elements and in order to open it, it wants a serial number. I downloaded it, so I don't have a redemtion number or a serial number. Obviously I am missing something; however I really do want to t

Am new to Mac. Downloaded Adobe Photoshop Elements and am trying to open it but they want a redemption code and a serial number. Since I downloaded it I don't have either of those but apparently I am missing something because I can't use it unless I enter that info and I don't know where to find it. Can you please help me figure this out. If I purchased the software I would have the serial number but as I said, I purchased and downloaded. Marianne

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

Static_Unit
I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
Don't Have Serial Number for Premiere, Only Photoshop?
Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
Thanks.
ATR

After re-installing Win 7 64 on my computer, and attempting to install my copy of Adobe Photoshop Elements, I now get the following message: "This version of Photoshop Elements requires MS Internet Explorer 4.0 or higher to be installed". Does anyone have

After re-installing Win 7 64 on my computer, and attempting to install my copy of Adobe Photoshop Elements, I now get the following message: "This version of Photoshop Elements requires MS Internet Explorer 4.0 or higher to be installed". Does anyone have an idea of what the problem is? It has always worked in the past.

I have found a temporary solution, allowing the previous version of iTunes (v. 11.1.3 (x64) in my case) to be re-installed. It will allow you to re-establish use of iTunes until the Apple software engineers fix the most recent disasterous upgrade (v. 11.1.4). Please see and follow the procedure in the following article:http://smallbusiness.chron.com/reverting-previous-version-itunes-32590.html The previous version works beautifully.

?I have Adobe Photoshop elements 12, my computer crashed and I purchased a notebook with no DVD drive, how do I install my product on my new computer?

?I have Adobe Photoshop elements 12, my computer crashed and I purchased a notebook with no DVD drive, how do I install my product on my new computer?

Download is for multiple languages, including English

I need to know how to reload my copy of Adobe Photoshop Elements 11

i Need to know how to reload my copy of Adobe Photoshop Elements 11

if you're asking for the pse 11 installation file and if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

I purchased a License for Adobe Photoshop Elements 13 plus Adobe Premiere Elements 13 and Adobe doesn't recognize the License Key, Adode customer services aren't interested.

I purchased a License for Adobe Photoshop Elements 13 plus Adobe Premiere Elements 13 and Adobe doesn't recognize the License Key, Adobe customer services aren't interested, neither are Ebuyer.com.
Where do I go next? Credit card company to ask for a refund?

57dibbs
Has you contacted the seller through its Customer Service?
If that is the case and Customer Service has no idea of what you were given as a Product Key and how to use it, have you considered asking
your question in the seller's forum (PC software section)?
But, I have another idea for you to try first....are you involved in a student teacher purchase with prepaid card? If so, please click on the following link
http://helpx.adobe.com/x-productkb/global/find-serial-number-student-teacher.html#card-sub mit-product-code
and go to the section on "I received a prepaid card, and I need help". In that section go to "2" which is for
"Submitting my product code and proof of eligibility to Adobe". You will notice there is a link to click on that
is related to country. Make the appropriate choice and see if that solves the problem. You should see
Visit the page listed on the back of your prepaid card to submit your code and proof.
For customers inside North America, www.adobe.com/go/edu-validate
For customers outside North America, submit through your region's customer portal below:
Europe, Middle East, Africa | Germany | France | Spain | Italy | Netherlands | Czech Republic | Poland | Asia/Pacific | Korea
Verification can take anywhere from 2 to 30 days to validate.
If the above does not apply to you, then I would explore the seller forum for answers if you cannot get them from Adobe Chat or the seller's
Customer Service. Getting your money back from the seller should be tried as soon as possible if you find no solution.
Thank you.
ATR

I sold a copy of Adobe Photoshop Element 9.0 and I need to deactivate registration

I sold a copy of Adobe Photoshop Element 9.0 and I need to deactivate the online registration that’s on 2 computer. How do I do this?

You need to do it in Full Edit from the menu:
Help >> Deactivate
Or you can normally deactivate permanently during un-installing.

Can I download my copy of Adobe Photoshop 11 and Premiere 11 online using my product key?

Can I download my copy of Adobe Photoshop 11 and Premiere 11 online using my product key?

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

How do i find a serial number for adobe photoshop elements and adobe premiere that i purchased in a store?

i have bought adobe photoshop elements and adobe premiere elements in a bundle pack from a store and i cant find a serial code on the box that works so if someone could help me with that, that would be great!

Hi Michael,
Please refer the following help article on Find your serial number quickly
Hope this helps.
Please let us know in case of any problem.
Thanks and Regards,
Sumit Singh

I am about to download adobe photoshop elements to my laptop, my laptop may not last much longer, if it breaks can i download on a new laptop?

My laptop may not last much longer, i just bought adobe photoshop elements and wanted to use it, if I download on this laptop and it breaks, can i download to new computer or do i need to rebuy it?

Yes, you can download it to another machine if you need to and should never have to purchase the same version more than once. Your license allows you to have it installed and activated on two machines. If you get a new machine before the first one breaks you can deactivate it on the old one just to have the extra activation still available.

Background Task on Adobe Photoshop Elements and Adobe Premiere Elements Organizer "hangs"

I recently upgraded my software from Elements 10 to Elements 12 and had a bit of trouble. Apparently both 10 and 12 have a way of launching an executable in the background which tends to get "stuck" on my system. I believe the problem may be related to the network configuration and software mix I live with, but I need to confirm my suspecions and find a way to control the problem. Here is what I know... I have always experienced a lot of problems using Elements with my NAS device which is a 1TB usb 2.0 connected disk system attached to my Linksys E3000 Router. When I got the router, the BIOS software did not correctly support NTFS file systems, but subsequent updates eventually made this possible if you formatted the removable drive on a system in NTFS, you could then hang it on the router and "see" the contents, serve them via Windows Media Player, or iTunes, etc., etc. from a computer atteched to the network, or via wirless directly off the router. I archived all my photos out on this file system and have successfully indexed it for use with Adobe Photoshop Elements and Adobe Premiere Elements Organizer, but... When I went to install Elements 12 software I tried to install it without first removing Elements 10, and on a system which had run Elements 10 since the last full reoboot. During the install of 12 under "shared services install" the installation process "Hung" on a background task with a name like "AdobeElementsAnalyzer.exe" which only shows up in Windows 7 task manager as a running process, not as a full program, but because the file was locked by the system, the install hung. I eventually figured out that I needed to start the install of Elements 12 software immediately after having rebooted so that this program was not present in the background, and succeeded in completing an install of Elements 12 on my Windows 7 X64 system. This system required a "special" software download for Premiere Elements, but not for Photoshop Elements which is only apparently avaliable under 32bit emulation mode. I finally got the "shared components" portion of the X64 Premiere Elements to complete an install, and then set about verifying the onversion/upgrade of the indexes to my photos and video stored out on the NAS. The same rogue task which prevented me from doing the install showed up agian, taking all the system resources away from my dual processor Intel chip and refusing to let go. I was forced to terminate it from the task manager. I strongly suspect that my "issues" are in part due to the extrordinary network latency imposed by the drive connection I'm using to index my photos and videos, and I'm looking for a better approach to using the editors against my master catalog of files, as well as figruing out just what I need to do to insure that all the files I have stored on the drive are accessible by the organizer when I need to pull a copy to work on.
A complication is that I have two "legacy" Windows XP systems on my network, a reasonably fast Windows Vista Business desktop, and the Windows 7 X64 processor system which is the most powerful system I have. The Windows file security enhancements to NTFS changed from XP, to Vista, to Windows 7, so files which get saved to the NAS disk inherit a variety of different levels of security under windows. I have occasionally gone to one of my old XP boxes and "wiped" the security settings by resetting everything via Windows XP. Because the NAS is so slow, this process can take several hours and must not be interrupted by attempts to do anything affecting the NAS by any of my other networked computers. To avoid problems with my photo archive, it makes sense to me to do all my editing on copies which have been extracted from the NAS archive and stored on the C: drive (boot drive) of my Win X64 system.
What I seriously need to know is this: When/If I define a "watched" portion of my file system, rather than taking the time to manually import every little change to my photo archives, can I expect the Photoshop Elements Organizer to work properly as long as everything stored on the NAS is stored via the same system which runs Elements with the same active "user" in control so that all the windows 7 file security settings putting stuff on the mapped NAS drive remain properly secured under Win 7 X64? Frankly I don't care if the files appear "read only" to every other system and identity on my network, but I do need to be able to "see" them. I have been able to view slide shows and movies stored on the NAS via both my networked iPad, my Apple TV, and using Samsung's funky android and Windows compatible software. Frankly, I doubt that Microsoft or Apple has full understanding and control of the environment where there is no host "server" other than the eprom based stuff my Linksys E3000 loads to emulate early Windows Media Management architecture, but I mange to get it to work as long as I don't try anything sophisticated with the file permissions. As a fall back, can I expect individual "imported" bits out on the NAS to remain stable if indexed and used only by the Elements Organizer running on my Win 7 X64 system?
I am seriously considering converting an old WinXP desktop into a UNIX box which could be configured as a "Server" for everything stored on the NAS and be done with my problems in return for the power required to run the server all the time so stuff is there when I need it. Any recommendations?
Message was edited by: [email protected]

Adobe hasn't said whether it officially supports PSE 7 on Windows 7. But reports are starting to trickle in that PSE 7 works fine on Windows 7 for most people, though a couple people have reported crashes. My PSE 7 seems to work fine, though I primarily use PSE 8 now. This is all very preliminary, and we'll learn more as more people post here.

Hi, I just downloaded and installed Photoshop cc and the Camera Raw version is not the latest one available,so now I can no longer open files from my Nikon D750! Can I update ACR?

I just downloaded and installed Photoshop cc and the Camera Raw version is not the latest one available,so now I can no longer open files from my Nikon D750! Can I update ACR?
I have been using the new version of ACR with PS6 and have been able to open the D750 files,now I'm stuck.
Thanks,
Greg E

You were probably using the Release Candidate version of camera raw 8.7, which one gets from Adobe Labs.
http://labs.adobe.com/technologies/cameraraw8-7-cc/index.html

I just purchased a copy of Adobe Photoshop Elements 8 and the computer disc drive will not read it

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