I just purchased a mac, I've made an apple id. But now when i try to update my mac. I need to login to itunes stroe.Whenever i try that i can login, then i need to confirm my details. And suddenly the mail adress is no longer valid.

I just purchased a mac, I've made an apple id. But now when i try to update my mac. I need to login to itunes stroe.Whenever i try that i can login, then i need to confirm my details. And suddenly the mail adress is no longer valid.
How do I solve this problem?

You've posted to the iTunes Match forum, which your questions do not appear to be about. Perhaps you would get better help by posting in the iTunes for Mac forum.

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HT201303 I tried to change my email address on the apple ID but now when I try to buy an app or film it still comes up with my old email address and won't accept my password to buy anything. My old email address is no longer in use and can not be access

I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address and won't accept my password which I did not change. What can I do as I can't download anything ?

What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version

My wife just purchased an iPhone. She has an Apple ID but it is linked to her gmail address. She wants to create her own iCloud email address but the setup tools don't let us do that.

I have aniCloud account apple id, linked to a MobileMe address (which I converted to an iCloud account)
My wife just purchased an iPhone. She has her own Apple Id -- but it is linked to a gmail address.
I wanted to create a new iCloud email address and account for her, but the Mail Setup won't let us use .icloud and keeps referring her back to log into the gmail server.
How can we convert her gmail address to an icloud address if Mail Setup refuses to let her use icloud.com?
One other issue: Her iTunes are linked to my account, and my wife would like her own separate account.

Actually, I want her to have a separate iTunes account. Our marriage is fine, but our musical tastes are vastly different That's another issue; right now want to focus on getting my wife in .icloud email address.

Can Apple let us to share our Notes with others so that they can also use their own Notes app to edit and view the shared notes?

This function would be tremendously useful for students sharing class notes or for family members or friends sharing daily-life notes.
Similarly, it would be wonderful if we can share Reminders, so that if I have a grocery list on my reminder and I can share it with my husband so that he can follow it on his way home.
Same suggestion for Photos (sharing an album with a friend).
Same suggestion for sharing documents so that a friend can view and/or edit the same document.
Perhpahs sharing with friends through iCloud is one way to go, but may be Apple engineers can have better solutions.

Submit your feedback directly to Apple using the appropriate link on the Feedback page:
http://www.apple.com/feedback
Meanwhile, there are lots of programs that will let you do the things you want to do. Evernote lets you share notes. Remember The Milk lets you share reminders. DropBox and GoogleDocs let you share documents. Picasa lets you share photos. Those are just some examples.

How can I pay an overdue balance with a new account where the old account is no longer valid?

I used to live in the UAE and was using my UAE local credit card for my apple accout. I returned recently back home and the old account I had is now no loneger valid,I now have a new credit card, I would like to use my new account to settle the balance I owe on the previous account. Is that even possible?
If not, is there a way I can download from my app store again as I cannot access it because my new payment details are being 'Declined"
If there is anyone that can help, please do so.

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312

HT5625 Here's my story: I "signed out" of my account on my IPAD. Then I DID NOT hit "create a new ID" - I simply filled in the top information with new email and password (the ipads new owner) - this got all set up but now when it wants to update anything

I gave my second IPAD to a friend.
I also recently changed the email associated with my own account
because I will be moving and will be unable to use that address much longer...
now I am not yet sure I can update my own apps (will it ask for old email and password?)
on the given IPAD - with the new Apple ID and password it is asking for
my present but soon to be disabled email with password - but it does not
recognize the password (i dont think it will recognize it when i upgrade as well!)
QUESTION
How do I straighten this mess out to be able to update all future apps on two
iphones and two ipads each having one different their separate Apple IDs?
and how can I get it to recognize the password that was at one time associated
with that email address
WSD

Apps are forever tied to the Apple ID under which they were purchased. If your friend wants to be able to manage apps on their device using their own Apple ID, they will need to delete all the apps purchased using your Apple ID and buy their own.
Hopefully, you just updated your own Apple ID with the new email and didn't make the mistake of creating a new Apple ID. If you created a new ID, stop using it now, don't buy anything using it and go back and update the ID under which you purchased your apps.

I had 10.6.8 then I decided to migrate to Maverick and after the reebot it is taking longer for the system to start up. Today I had to reset my Imac 3 times. Is there a way to go back from Maverick to 10.6.8?

I just downloaded Maverick and now my Imac is not workgin well. I have to turn off and restart it many times. Can I go back to my previos operating system? is there anything I should do or maybe Maverick is not supported by Imac 2007.1 Intel?

Yours is the earliest that will run it. Make sure you have more than 15% of your hard disk free, and at least 2 GB of RAM. And short of recovering your Backup, there is no way back. Unless you want to lose all the data on it.

I have newly purchased MAC PC with OSX 10.8.4, but now I want to downgrade from OS X 10.8.4 to 10.6. Is it possible

I have newly purchased MAC PC with OSX 10.8.4, but now I want to downgrade from OS X 10.8.4 to 10.6. Is it possible

Virtual Machine information.
Parallels
VirtualBox
VM Fusion
Snow Leopard server for use with the above. Call 1-800-692-7753 and order part number MC588Z/A. Cost is $19.99 + sales tax and shipping.
Virtual Machine for 10.7/10.8

I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user. I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up. I need my itunes on new iTune

I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user. I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up. I need my itunes account on my new ipad. help

You want to restore from the backup. Do not set up as new. You can read the article that Tom posted above, but it really is pretty simple.
Transfer any purchases from the old iPad into iTunes, backup the old iPad in iTunes and them sync one more time.
Connect the new iPad and when prompted during activation, restore from the backup that you just created and then sync with iTunes.
The new iPad should be identical to the old iPad, but you will have to enter some passwords again on the new device.
Transfer purchases.
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

HT201210 I have the Iphone 3gs and it said update required and i needed to connect to itunes so i did al that and now everytime i go to restore everything it just says error and then i have to do it again?whats wrong with it?

I have the Iphone 3gs and it said update required and i needed to connect to itunes so i did al that and now everytime i go to restore everything it just says error and then i have to do it again?whats wrong with it?

Are you getting an error message number with your error message? If so, what number are you getting?

I just purchased Adobe Acrobat Standard DC andf upgraded from Acrobat XI. When I instalkled it on my PC the print Production Tools were there and functional. I installed it on my Laptop and those tolls are not there. What do I need to do to have Print Pro

I just purchased Adobe Acrobat Standard DC andf upgraded from Acrobat XI. When I instalkled it on my PC the print Production Tools were there and functional. I installed it on my Laptop and those tolls are not there. What do I need to do to have Print Production Tools on both computers?

This is quite odd. I wonder if you could try something for me on EACH computer.
Use Help > About Adobe Acrobat DC.
At the top of the box it should say Adobe Acrobat Pro DC or Adobe Acrobat Standard DC.
On each of the two machines, what does it say? (I think something odd has happened)

I have a Photopshop Elements 10.0 on my Mac, I purchased it in English, did an upgrade of my Mac to OS Yosemite and suddenly the language of Photoshop is German. How can I fix this ?

I have a Photopshop Elements 10.0 on my Mac, I purchased it in English, did an upgrade of my Mac to OS Yosemite and suddenly the language of Photoshop is German. How can I fix this ?

I have found another solution. I upgraded to Yosemite and found the the App Store version of PSE 10 (which didn't change) was suddenly in German. Close PSE if it is open. Use the Finder and go to the PSE 10 application in the Applications folder. Right click (or ctl-click) on it and select "Show Package Contents". Then go to Contents>Locales and delete the de_DE folder. (I imagine you could also rename it to something starting with a letter after "e". I think PSE is probably using the first language it comes to in this Locale folder.) Start PSE. It worked for me. Hope this helped.

I have an icon on my MAC desktop called disk utility. When I click it on it a message says it is not compatible with this version of OS X. Can I then delete this set of files?

I have an icon on my MAC desktop called disk utility. When I click it on it a message says it is not compatible with this version of OS X. Can I then delete this set of files?

gjspross wrote:
I did upgrade and here is the current version: OS X 10.8.2 (12C60)
I was able to get to and open disk utility through Application> utilities
I thought the disk utility icon on the desktop may be related to my old software. I was going to move it totrash but it had over 2000 files and so I did know if it was still being used or could be moved to trash.
What kind of files are in there? Sounds like a carry over from your last system. DiskUtility should only be kept in Utilities with a shortcut in the dock or an alias on the desktop, idealy.
Cheers
Pete

I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

I've just received an email from 'Apple' saying that my apple id was used to sign into iCloud on an iphone 5s. I have an iphone 4. It's asking me to sign in to confirm my details and change my password. How do I know if this email is genuine?

I've just received an email from 'Apple' saying that my apple id was used to sign into iCloud on an iphone 5S. I have an iphone 4. It then asks that I 'click here' to confirm my details and change my password. How do I tell if the email is genuine?

Apple will not ask you to click a link in an email. They may tell you to log in to your account to reset your password. Go to https://appleid.apple.com and log in if you ever want to change any information in your profile (or your password). And do not click the link I just posted; instead enter it into a browser.
You can verify the devices assigned to your account by going to https://icloud.com/find (again, don't click it), where you can see a list of devices registered to your Apple ID.
As a general rule, you should never click a link in an email or forum post without verifying it first. You can see where it goes without clicking it in most email programs and browsers by hovering your mouse pointer over it. On an iPhone you can check where it goes by holding your finger on the link (rather than just tapping it).

I just purchased a mac, I've made an apple id. But now when i try to update my mac. I need to login to itunes stroe.Whenever i try that i can login, then i need to confirm my details. And suddenly the mail adress is no longer valid.

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