I just purchased a MacBook Pro from my college, it shipped with Lion; is there anyway I can update the software to Moutain Lion without having to pay $20 since it is brand new?

It is "last years model" and it came shipped with Mac OS X 10.7.5. I was just wondering if I could update for free since it is brand new mac?

Supposedly if you purchase 10.8 and check out, if the machine is one on the list the account is not charged.
I can't confirm this, but that's what one person reported back as what occured.

Similar Messages

Hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?

hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions

Im running mac os x V10.5.8 on my macbook pro. Is there anyway i can update the operating system to os x lion?

im running mac os x V10.5.8 on my macbook pro. Is there anyway i can update the operating system to os x lion?

If it's a Core Duo Mac, no.
If it's a Core 2 Duo or better Mac, phone the online Apple Store and order a Mac OS X DVD, and if the computer can't run 10.8, a download code for 10.7.
(70266)

I have just purchased a macbook pro but it does not have messenger why? and also where can i find it to download?

can anyone help me i have just purchased a new macbook pro. I know they are supposed to have imessenger on them but mine doesnt seem to have it any where. it would be really handy to have as i have quite a few diffrent apple products and i have a lot of freinds that have iphones it would be handy to be able to contact them on my laptop. Any help would be greatly apreciated thanks.

Select Launchpad from the dock, then messages
You can drag it into your dock if you wish.
http://www.apple.com/support/macbasics/

Just bought a macbook pro retina 15in 6 weeks ago after asking if there would be an update soon (which they said no) and now they have upgraded it!!

Am furious that I have wasted my money $2100 - I would have waited just over a month if I had known - is there any comeback - will apple upgrade my macbook?

You can always ask but I'm betting that Apple won't replace the machine. The speed increase was modest, so I wouldn't worry too much about it anyway.
Clinton

I purchased a book through iBooks and it turns out it wasn't the audiobook, which is what I needed. Is there anyway I can get the $12 or so about put back into my account since I am having to also buy an audiobook?

I was suppose to buy an audiobook but ended up buying the book which I thought was the audiobook. Since I'm having to purchase 2 books(and I only need the audiobook) can I get a refund on the book? How exactly does that work? Or does that work at all?

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
Or you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just purchased my MacBook Pro in February of this year, I go to a certain blog website quite often and I notice that the page tends to refresh or open up another window advertising Japanese dating. How do I prevent this from happening?

I just purchased my MacBook Pro in February of this year, I visit a celebrity blog website quite often using my Mac and I've noticed that once I am on that page it refreshes on its on and it'll open up a new window advertising Japanese dating. Is there a way I can prevent this from happening? My Mac is technically brand new, I am just begining to put use to it.

Most browser have a addblocker or addblocker plus.
Safari>Extensons
Firefox is a add-on. Firefox>Tools>Add-On

I just purchased a macbook pro and was wondering about an install disk. It seems to be missing some of the applications that should be on it from a fresh install. I was wondering if I would have to purchase a new OS and do a fresh install?

I just purchased a macbook pro and was wondering about an install disk. It seems to be missing some of the applications that should be on it from a fresh install. I was wondering if I would have to purchase a new OS and do a fresh install?

Ahhh, well you never mentioned that before. You need to contact your friend from whom you purchased the computer. He/She should have any and all install discs for any third-party software included as well as for OS X and the original pre-installed software.
Apple will gladly sell you replacements for any discs that did come with the computer originally, but they will not do anything for you because you purchased the computer used. If it's in warranty still, then you can get any warranty covered things taken care of through AppleCare:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.

I have just purchased a macbook pro. I downloaded two sd cards, one via lightroom 4 and the other via iPhoto. I can't find the latter card when I try to import via LR4. In fact i can't find it at all unless i open iPhoto. where is it?

Good Evening, I have just purchased a Macbook Pro, and have downloaded two SD cards of a trip to USA and Canada last September. One via Lightrooom 4 and the other via iPhoto. I tried to import the SD card via iPhoto into Lightroom 4 but could not find it. I tried to find this "folder"? via other means with no success. however when I open iPhoto, there it is, so it must be on the Hard Drive somwhere??? I am new to Apple having decided to jump ship from Windows. Would be grateful for any help.

iPhoto is a - like Lightroom - Photo Manager. It's a database. Like any db to get data out you have to export it.
File -> Export
and in this case set the Kind to Original.
iPhoto is a $15 app, LR is somewhat more expensive. As they both want to manage the photos there's no good usage scenario where you use both. Pick one horse and ride, essentially.
This User Tip
https://discussions.apple.com/docs/DOC-4921
has details of the options in the Export dialogue.

I just purchased a macbook pro and I am trying to connect my canon MG 5220 to it. I lost instal disc

I have just purchased a macbook pro and I am trying to connect my MG5200 to it. I have lost my installation disc. Please Help! Thank You.

Hello.
You can download the necessary files from the following website:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg5220#D...
If you need additional assistance with the process, please contact us at http://bit.ly/Phone_Support for further assistance. Thanks!
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Just Purchased a MacBook Pro. What it the best Adobe product to get to be able to view PDFs?

Just Purchased a MacBook Pro. What it the best Adobe product to get to be able to view PDFs?

Yes, Mountain Lion has a convoluted method to do a "Save as", but try this. Open the applicable PDF, from the "File" menu select "Duplicate". This will create a copy of the PDF file and highlight the name at the top of the page. Here you can type in a new name, and a gain from the "File" menu select "Move To" or "Save" to save the resultant, newly named PDF.

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I just purchased Final Cut Pro from the App Store and it will not download to my computer. I try and install it from my purchases file but nothing happens. Any suggestions?

I just purchased Final Cut Pro from the App Store and it will not download to my computer. I try and install it from my purchases file but nothing happens. Any suggestions?

If it's in the purchased page and doesn't download, you should contact Apple.

HT1338 I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update

I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update

Try here:
http://support.apple.com/kb/DL1524

Our Band purchased Logic Pro and it was loaded to one member's Macbook Pro. Unfortunately, he passed away with cancer in May. How can we transfer the ownership and the software (it was downloaded) to a new user's Macbook?

Our Band purchased Logic Pro and it was loaded to one member's Macbook Pro. Unfortunately, he passed away with cancer in May. How can we transfer the ownership and the software (it was downloaded) to a new user's Macbook?

Hi Kurt,
The Mac IIci is not even powering on at all. Tried again with wih a tested power cable and no luck.
I think it's best that take this issue to the Older Hardware Community. Not only did I see a fair number of replacement parts for the IIci avaiable online, but there also vintage external floppy drives as well. I'm not giving up.
Thank you for your time and interest in helping.

I just purchased a MacBook Pro from my college, it shipped with Lion; is there anyway I can update the software to Moutain Lion without having to pay $20 since it is brand new?

Similar Messages

Maybe you are looking for