I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help
I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help
hienn,
Not yet. There was an upgrade page to 10.8.2 for the late 2012 models but it's down now. I have to assume that Apple pulled it because of some bugs. I would look for something next week, more likely than not. In the meantime, the OP should be good with 10.8.1 until the update shows up again.
Clinton
Similar Messages
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I just purchased a macbook pro retina and I'm having problems with flash
I just purchased a macbook pro retina, I have installed flash and tried everything recommended in previous threads, however, youtube is still requesting I install flash. Any suggestions?
hienn,
Not yet. There was an upgrade page to 10.8.2 for the late 2012 models but it's down now. I have to assume that Apple pulled it because of some bugs. I would look for something next week, more likely than not. In the meantime, the OP should be good with 10.8.1 until the update shows up again.
Clinton -
any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help
Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn -
Hello everyone I have a problem with the app store as secret questions asks me to download the application, the problem is that I do not remember the answers as I do?? thank you very much to all
Hello andreabn90
If you can't remember your security questions go to Express Lane.
select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours. -
So as I said in the title, I purchased my new Macbook Pro retina display OS X 10.7.4 in June 2012 and recieved in early July. Shortly after I started using the laptop, it began randomly restarting itself. It does this about once a week while I am just using the laptop for normal internet browsing. I haven't downloaded any outside software that the system could be rejecting and it is fully charged. Any ideas on why this is happening or how to fix it?
Also this is a total random question, but there is a residue on my laptop that is faint but randomly shows up. I'm almost positive that it is nothing on my hands or where I place the laptop. I wasn't sure if it was something possibly coming from the side vents. Thanks for the help!Exactly what Shootist007 states - take it in for service or replacement - could be a simple software issue or it could be a hardware issue...
Don't even bother messing with it.....Might screw up even more.....
Make sure your files are backed up in case they give you a replacement....
Good luck - hope you get it sorted out... -
I am trying to access a numbers document in mycloud and it keeps saying I need a newer version. I purchased the upgraded app for my ipad and now I can't seem to upgrade my computer so that I can get access. I went to the app store but it won't let me download the newer version onto my computer? What is the point of putting things in the cloud if I can't access them?
JanNumbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers. -
Good Evening, I have just purchased a Macbook Pro, and have downloaded two SD cards of a trip to USA and Canada last September. One via Lightrooom 4 and the other via iPhoto. I tried to import the SD card via iPhoto into Lightroom 4 but could not find it. I tried to find this "folder"? via other means with no success. however when I open iPhoto, there it is, so it must be on the Hard Drive somwhere??? I am new to Apple having decided to jump ship from Windows. Would be grateful for any help.
iPhoto is a - like Lightroom - Photo Manager. It's a database. Like any db to get data out you have to export it.
File -> Export
and in this case set the Kind to Original.
iPhoto is a $15 app, LR is somewhat more expensive. As they both want to manage the photos there's no good usage scenario where you use both. Pick one horse and ride, essentially.
This User Tip
https://discussions.apple.com/docs/DOC-4921
has details of the options in the Export dialogue. -
I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update
Try here:
http://support.apple.com/kb/DL1524 -
I recently purchased a MacBook Pro Retina Display. In addition, I picked up a USB Superdrive. It appears the Superdrive does not want to accept my discs and just ejects them. What am I doing wrong?
You should also ask this in the MacBook Pro forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro -
I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?
Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Just purchased a Macbook Pro 15" 2 no software in the box.
Just purchased a Macbook Pro 15" 2.7ghz and there was no software in the box. What if I want to reinstall the OS, what do I do if I want to totally erase and reintall?
OS X: About OS X Recovery
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I just purchased a macbook pro and was wondering about an install disk. It seems to be missing some of the applications that should be on it from a fresh install. I was wondering if I would have to purchase a new OS and do a fresh install?
Ahhh, well you never mentioned that before. You need to contact your friend from whom you purchased the computer. He/She should have any and all install discs for any third-party software included as well as for OS X and the original pre-installed software.
Apple will gladly sell you replacements for any discs that did come with the computer originally, but they will not do anything for you because you purchased the computer used. If it's in warranty still, then you can get any warranty covered things taken care of through AppleCare:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site. -
Just Purchased a MacBook Pro. What it the best Adobe product to get to be able to view PDFs?
Yes, Mountain Lion has a convoluted method to do a "Save as", but try this. Open the applicable PDF, from the "File" menu select "Duplicate". This will create a copy of the PDF file and highlight the name at the top of the page. Here you can type in a new name, and a gain from the "File" menu select "Move To" or "Save" to save the resultant, newly named PDF.
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I just purchased my MacBook Pro in February of this year, I visit a celebrity blog website quite often using my Mac and I've noticed that once I am on that page it refreshes on its on and it'll open up a new window advertising Japanese dating. Is there a way I can prevent this from happening? My Mac is technically brand new, I am just begining to put use to it.
Most browser have a addblocker or addblocker plus.
Safari>Extensons
Firefox is a add-on. Firefox>Tools>Add-On -
My Macbook Pro Retina display heats up and makes a certain sea wave like noise. what could the issue be?
You should have a backup in the first place. If you don't, buy an external drive (they're inexpensive these days) and make a Time Machine or a clone backup (using Carbon Copy Cloner).
Then take your machine to your local Apple Store or an AASP and let them diagnose the computer. See if they can isolate what may possibly be making the 'clicking' sound.
Clinton
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