I just purchased a month to month subscription for Acrobat Pro and I am getting an error when I try to download the software.

I just purchased a month to month subscription for Acrobat Pro and I am getting an error when I try to download the software. after about 50% of the way, it just crashes.
Thank you,
JTF

I am having the same problem - the install crashes around 40%.
I am using MAC OS 10.10.2 and purchased Acrobat Pro monthly subscription. The error message is:
'Acrobat installer has encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe support.'
I have tried several times but keep getting the same error message. Any ideas?
Thanks,
Cindy

Similar Messages

Hi. I recently purchased 2 ringtones from itunes store. When l asked the sysem provider to transfer my data from old phone to the new iphone 5, it gets override. When i try to download the same ringtones, it asked for me to purchase again. Pls help

Hi. l recently purchased 2 ringtones from itunes store. When l asked the system provider to transfer my data from old phone to the new iphone 5, it gets override. When i try to downloa the same ringtone again, l was asked to purchase it again. Please help tks

You only get one download.
Did you fail to save your ringtones to your computer?

Subscription for Acrobat Pro

I purchased one subscription for Acrobat Pro and now I need to add additional subscriptions for other computers in our office. How do I do that?

Hi ap2411,
Please see this section of the FAQ:
I am a small business owner and want to distribute the subscription products to my employees. Is there any way to do that?
If you own a business and need multiple subscriptions to get your team up and running, you can purchase, download, and install each subscription product with a unique Adobe ID. Each user needs a unique Adobe ID and password, which are used to buy the subscription.
You'll want to sign up for each user using a unique Adobe ID/email address, as each subscription is tied to a unique ID.
Best,
Sara

I have purchased a 12 month subscription for Acrobat Pro but it wont install

I have purchased Acrobat Pro via a 12 month subscription, I have downloaded the file but it wont install

Hi Vanassa,
Please let me know the following details:
1. OS you are using
2. Error message you get when you try to install the software
Alternatively you can download Acrobat11 Pro from the direct download link available at: Download Acrobat products | Standard, Pro | XI, X
and use your Adobe ID to license the software.
Regards,
Rave

I just purchased the hunger games on blu-ray with digital copy. when I try to download the HD digital copy it gets to about 80% compete then stops with a download error (-50). What is that how do I fix?

I just purchased the hunger games on blu-ray with digital copy. when I try to download the HD digital copy it gets to about 80% compete then stops with a download error (-50). What is that how do I fix?

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

I've signed up for a subscription to acrobat pro and successfully download 2 days ago. Now when I try to open pdf it asks if I want to sign up again and will not allow me to open the document.

I've signed up for a subscription to acrobat pro and successfully download 2 days ago. Now when I try to open pdf it asks if I want to sign up again and will not allow me to open the document. Can anyone give me assistance?

Hi Mbs@adobe,
It sounds to me like you're trying to open a PDF via one of the Acrobat online services, not via Acrobat. Did you install the file that you downloaded after you signed up? Once you do, Acrobat will be installed on your computer, and you can run it locally (you don't access an Acrobat Pro subscription via the web--it works just like a version of Acrobat that you might purchase from the Adobe Store, or a large retailer).
Then, you'll open the Acrobat application from your desktop and choose File > Open to open your PDF file.
Please let us know how it goes.
Best,
Sara

HT1382 i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud?

i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!

(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.

HT201272 I get this message when I try to download purchased music, never seen it before, never had a problem before. you do not have enough access privelages for this operation

I get this message when I try to download purchased music, never seen it before, never had a problem before.
"you do not have enough access privelages for this operation"
This computer is authorized, auoto download is enabled and I can download on my ipad without a problem.
Any ideas what might be going on?

Hi jimbowby,
If you are getting this error message just when attempting to download previously purchased music (new purchases work fine), and it's only occuring on the computer (redownloads on the iPad work fine), it may be a permissions issue. It may be worth taking a look at the Resolution section of the following article, which covers other issues that can throw that same error message: Trouble adding music to iTunes library or importing audio CD Hope that helps.
Cheers,
- Brenden

When I try to download the latest version of itunes to my i phone, I get a message saying songs I have purchased on the phone need to be moved from "purchased" to a Library before continuing with the download. How do I do this?

When I try to download the latest version of itunes on my computer, which is tethered to my iphone, I get a message saying the music on my phone needs to be moved from "purchased" to a Library. I search and can't find instructions on how to do this. Please help!

Transfer Purchases = iTunes > File > Transfer Purchases
http://support.apple.com/kb/HT1848

Just upgraded to Mavericks and my HP6100 printer no longer works, when I try to reload the software it says PowerPC apps no longer supported. Is there a way to use my HP6100 Printer with Mavericks?

Just upgraded my 2009 iMac (3.06 Ghz, core 2 duo $GB 1067 Mhz DDR3) to Mavericks OSX 10.9.5 and my HP6100 printer no longer works, when I try to reload the software it says PowerPC apps no longer supported. Printer says the software was improperly installed. Is there a way to use my HP6100 Printer with Mavericks or do I need to go back to Mountain Lion or Snow Leopard?

It's not clear whether your printer is included in the Apple list - there is an Officejet 6100 and a couple of other types. Go to the page linked to above and use the browser search for 6100.
I'm afraid HP are notorious for not supporting older printers - I had the same problem. Probably they hope you will buy another printer (I did, but it was a Canon). I did look on HP's site and couldn't see a driver - you could give it a try (make sure you have the exactly correct printer name):
http://www8.hp.com/uk/en/support-search.html?tab=1#/qryterm=HP6100&search_search type=s-002
Alternatively ou could try Gutenprint (open source software):
http://gimp-print.sourceforge.net/MacOSX.php
I found it would indeed drive the printer, but the colour dithering wasn't very satisfactory and the duplex printing bolt-on wouldn't work. However as Gutenprint is free it's worth trying to see if it's any good for you.

HT1338 When I try to download the iMovie Update : "You have updates available for other accounts. To update this application, sign in to the account you used to purchase it." shows -don't know what other accounts it is talking about? I Only have 1 Apple

When I try to download the iMovie Update :
"You have updates available for other accounts.
To update this application, sign in to the account you used to purchase it." shows -but I don't know what other accounts it is talking about? I Only have 1 Apple Id !

Maybe this will help. If you monitor the "More Like This" box, other solved threads appear. Opening them usually displays other threads.
http://support.apple.com/kb/TS4236

When I try to download a software up date for another program in Binary File (eg CCleaner or a Microsoft file) in FireFox they all just come up in the download window as 'Cancelled'? When I go to the destination folder the download file icon is there wit

When I try to download a software up date for another program in Binary File (eg. C Cleaner or a Microsoft file) in Firefox they all just come up in the download window as 'Canceled'? When I go to the destination folder the download file icon is there with 0 Kb's for size...Then when I click 'RETRY' the download it appears to download fully, but when I go into the destination folder the downloaded file is not there? I need to know if there is something in the Firefox options to resolve this problem or much more!!

If all .exe files are blocked, antivirus software is most likely configured to block them. See if you can download these with your antivirus and/or security software disabled.

"Unable to connect to server" I have wifi connection but I'm getting this error when I try to purchase an app. Why?

"Unable to connect to server" I have wifi connection but I'm getting this error when I try to purchase an app. Why? If anyone knows can you please help me thank you in advance. :-(

Can you load a webpage in Safari with that wifi connection? If so then it's a problem with the iTunes Store app connection. If not then your wifi isn't fully functional and you need to troubleshoot that first.

I purchased PDF Converter Plus, v1.0 (4 ). I am unable to convert PDF into text. I get all gibberish when I try to do the conversion.

I purchased PDF Converter Plus, v1.0 (4 ). I am unable to convert PDF into text. I get all gibberish when I try to do the conversion.

I went to the site and did exactly as the 'support' said. I tried three PDF documents for conversion to Word. On clicking 'convert', the last window gives the file with .doc suffix. After I save and open it the window says, "The XML file cannot be opened because there are problems with the contents." Under "Details", it says, "Incorrect document syntax".
Please guide me further.
Thanks

Why do I get this message when I try to download Mtn Lion? I have updated all software and am running Lion. "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.

Why do I get this messge when I try to download Mtn Lion? "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I am currently running Lion and have updated all Apps and Software. I have version 10.7.5.

Hi Mtn Mama,
Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
http://www.apple.com/osx/specs/
GB

I just purchased a month to month subscription for Acrobat Pro and I am getting an error when I try to download the software.

Similar Messages

Maybe you are looking for