I just purchased a new iPhone and it told me to plug it into iTunes, I did. Now when I am trying to get on to iCloud to get all of my data from previous phone, it won't let me. I keep getting my old apple ID
I just purchased a new iPhone and I am not able to get into my iCloud. When I plugged it into my computer, I used iTunes to get my phone up and running. Well it gave me my old apple ID as my info. Now I cannot get into anything because I don't remember my old password and when I go to the website to recover my password it is of no help cause I don't remember any security questions(over 8 years old) and that email account don't even exist anymore. Now when I go to try I cloud on my new phone all it keeps doing is trying to verify my old iTunes and won't let me use my new apple ID to sign in it keeps sAying to type in my old password from my old apple ID that I just don t have. Can anybody help me?
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G.
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