I just purchased a subscription to acrobat, but I can not edit a document I need

I just purchased a subscription to acrobat, but I can not edit a document I need

Hi there,
Welcome to the Community!
Did you receive the order confirmation e-mail? Have you installed Acrobat XI professional? if yes then open a PDF in that software and edit from the right or else check the account for the order completion.
Thanks!
Ankit

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