I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.

Hi Melanie Wheeler,
Please let us know the Exact error message, that you are facing while downloading Acrobat.
Hope to hear from you soon.
Regards,
Rahul Tyagi

Similar Messages

I just purchased Adobe Acrobat pro DC and am trying to download it and it says HTTP failed. Now what?

I just purchased Adobe Acrobat Pro DC and am trying to download it and it says HTTP failed. Now what?

Hi markt97800229,
If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Choose Acrobat Standard DC (Classic)
If you are using subscriptions, or if your organization has purchased Acrobat DC license via ETLA or VIP program you can download the installers from this page use the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Choose Acrobat Standard DC (Continuous)
Thanks,
Karan

Ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem. Whats happening and have i wasted my money

ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem.

Hi michaele,
What is the extension of the revit file you converted to pdf?
Regards,
Rave

I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support.

I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?

Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
Download Acrobat products | Standard, Pro | DC, XI, X
And if you wish to subscribe for Acrobat DC .Kindly refer this link .
Download Acrobat DC (Continuous) | Enterprise or VIP
Regards
Sukrit Dhingra

When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

Error Updating have you completed all of the steps listed in Error 1603: A fatal error occurred during installation? Did you have any questions on any of the steps listed?

Just purchased Adobe Acrobat Pro and it keeps shutting down when I try to open it.

I keep getting an error message that acrobat quit unexpectantly.

Hi Anna.
Were you able to activate the product post purchase ? Try the following step and advise if this was able to resolve the query for you or not.
1) Navigate to C:\Program Files (x86)\Common Files\Adobe\SLCache and rename SLCache to SLCache_Old.
2) Navigate to C:\ProgramData\Adobe\SLStore and rename this to SLStore_old
Post doing the above, launch Acrobat and try to activate the product.
NOTE: If you have any other application installed on the machine, the above step would remove the activation for those products as well and convert them to a trial version.
Cheers,
Kartikay Sharma

I have a mac air that uses OSX 10.6.8 - i set up an adobe ID and now get an error message everytime I try to download the trial. anyone know what I should do?

having trouble downloading the trial of photoshop. Anyone know a fullproof way to do it?

OSX 10.6.8 does not meet Photoshop CC or CC 2014 system requirements. 10.7 is the minimum.
System requirements | Creative Cloud

I get an error each time I attempt to download and install updates

Every CS5 Updates available errors out of download...it says to please try again later

update manually: http://www.adobe.com/downloads/updates/

HT1657 i have rented (the lucky one) and i have been charged with 3.99$ but the movie is not downloaded it says error each time i try to download it . please help

please help me with my problem

What did you use to download it with? iPad? iPhone? Computer?
If it's an iPad/iPhone, play it using the videos app.
If on the computer, look on the left side of iTunes in the library under movies.

I just downloaded itunes 10.5 and i get an error every time i hook up my mobile devices.

I just downloaded itunes 10.5 and i get an error every time i hook up my mobile devices.
And this is the error that comes out:
szAppName : AppleMobileDeviceService.exe szAppVer : 17.88.0.7
szModName : kernel32.dll szModVer : 5.1.2600.5781 offset : 00012afb

http://www.youtube.com/watch?v=be09gGFw-Y4

I am trying to upgrade my elements 9 so I can usae RAW format but I get an error each time.Have I left it too late to have upgrades as Adobe tell me they no longer support Elenents 9

Can anyone help mr with upgrading elements 9 to get the software to support RAW for a Soni 55 camera. I get an error each time I try and get NO help at all from Adobe who simply say they do not support Element 9 any ore becaase it is old. HELP. Rogergoucester

Hi,
Do you mean an Alpha SLT-A55V - which I think needs ACR6.2.
As far as I can see, PSE 9 should have been issued with that ACR.
There are some updates available for PSE 9 to bring it up to 9.0.3 - in the editor, try going to the Help menu and selecting updates.
Check your version of ACR by loading the editor, and going to Help -> About plug-ins - Camera raw.- the last version for PSE 9 was ACR 6.5
What error message are you getting?
Brian

I just purchased Adobe Acrobat Standard DC andf upgraded from Acrobat XI. When I instalkled it on my PC the print Production Tools were there and functional. I installed it on my Laptop and those tolls are not there. What do I need to do to have Print Pro

I just purchased Adobe Acrobat Standard DC andf upgraded from Acrobat XI. When I instalkled it on my PC the print Production Tools were there and functional. I installed it on my Laptop and those tolls are not there. What do I need to do to have Print Production Tools on both computers?

This is quite odd. I wonder if you could try something for me on EACH computer.
Use Help > About Adobe Acrobat DC.
At the top of the box it should say Adobe Acrobat Pro DC or Adobe Acrobat Standard DC.
On each of the two machines, what does it say? (I think something odd has happened)

Just purchased Adobe Acrobat XI, when i download it and select run a tab appears with title 'Confirm Upgrade of Acrobat Pro' i select continue, another tab apears stating 'Error Encountered' - Acrobat installer encountered and unexpected failure. Please t

Just purchased Adobe Acrobat XI, when i download it and select run a tab appears with title 'Confirm Upgrade of Acrobat Pro' i select continue, another tab apears stating 'Error Encountered' - Acrobat installer encountered and unexpected failure. Please try again. If it continues to fail contact adobe support. Please assist me asap, i need this working ASAP as i specially purchased for immediate use.. thanks:)

No, there was no option for enter the serial number, which i gather u mean by S/N?

I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..

I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..

Hi Francis,
Could you please let me know how have you been trying to install Acrobat?
Please ensure that you are signed in as admin and antivirus software is disabled at the time when you install.
Regards,
Anubha

I purchased Adobe Acrobat Pro and have tried to install this twice and I am not able to install this?

I purchased Adobe Acrobat Pro and have tried to install it now three times and it just will not even start to install? Any ideas?

Can you describe exactly the steps and behavior that you are experiencing? There really isn't enough detail in your description to assist you.

I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.

Similar Messages

Maybe you are looking for