I just purchased adobe Acrobat XI Standard Win [Download], from amazon and downloaded it.

I just purchased adobe Acrobat XI Standard Win [Download], from amazon and downloaded it. When I try to register it I am told I have an incorrect serial number.....it was provided by amazon.....??????

Hi Larry,
I apologize for the inconvenience. I will look into this for you!
Regards, Stacy

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I just purchased Adobe Acrobat Standard DC andf upgraded from Acrobat XI. When I instalkled it on my PC the print Production Tools were there and functional. I installed it on my Laptop and those tolls are not there. What do I need to do to have Print Pro

I just purchased Adobe Acrobat Standard DC andf upgraded from Acrobat XI. When I instalkled it on my PC the print Production Tools were there and functional. I installed it on my Laptop and those tolls are not there. What do I need to do to have Print Production Tools on both computers?

This is quite odd. I wonder if you could try something for me on EACH computer.
Use Help > About Adobe Acrobat DC.
At the top of the box it should say Adobe Acrobat Pro DC or Adobe Acrobat Standard DC.
On each of the two machines, what does it say? (I think something odd has happened)

I just purchased Adobe Acrobat pro DC and am trying to download it and it says HTTP failed. Now what?

I just purchased Adobe Acrobat Pro DC and am trying to download it and it says HTTP failed. Now what?

Hi markt97800229,
If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Choose Acrobat Standard DC (Classic)
If you are using subscriptions, or if your organization has purchased Acrobat DC license via ETLA or VIP program you can download the installers from this page use the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Choose Acrobat Standard DC (Continuous)
Thanks,
Karan

I Just purchased Adobe Acrobat DC, Everytime I try to install I get the same Error Code: 207?

I Just purchased Adobe Acrobat DC, Everytime I try to install I get the same Error We've encountered the following issues, The server is not responding currently. Please try after some time (Errors Code: 207) I've rebooted twice, and I get the same error, any immediate solutions? I need answer now (Disabled Vet who can't physically stay online), anyone?

I was not aware that the Administrator account was active on Win 8.1. On Win 7 it is inactive and has to be activated to use. For activation on Win 7 I always have to look it up on the web. There are just a few steps needed, but you may indeed have the Administrator account active. For the TEMP folder, you can simply empty it (often some files do not like to delete). The cleanup can be done with various software like CCleaner. You can also just go to the Windows\TEMP folder (I think this works in Win 8.1) and delete the files and folders found there (C:\Windows\Temp). Sometimes there is a temp folder under your user account that may be used for such files and that one could be cleaned too (C:\Users\Administrator\AppData\Local\Temp). I am not sure which one Adobe uses. The issue with the temp folders is that they are limited in size as I understand it. It may be someone else has a better suggestion, but if the administrator and anti-virus suggestions did not help, this is my next recommendation.

I purchased adobe acrobat 8 standard in 2006. i now have a new computer and want to download it onto my new pc. I have tried downloading from my account but no luck. what do i need to do?

i purchased adobe acrobat 8 standard in 2006. i now have a new computer and want to download it onto my new pc. I have tried downloading from my account but no luck. what do i need to do?

Hi marisaz96078795,
Yes, You would have to purchase the latest version of Acrobat. Acrobat has evolved over the time, and i am sure you will love using our Latest version.
You can view the feature list page of Acrobat XI Pro and buy it from this Link : Features, PDF documents | Acrobat XI Pro
Regards,
Rahul

I just purchased Adobe Acrobat in order to convert a pdf to an excel program but it appears that it will only convert to Word, not excel? Am I doing something wrong or should I cancel my subscription?

I just purchased Adobe Acrobat in order to convert a pdf to an excel program but it appears that it will only convert to Word, not excel? Am I doing something wrong or should I cancel my subscription?

What happens when you convert to excel?

I have purchased adobe acrobat 10 standard ,but i want to downgrade to acrobat 9 standard,can be don

i have purchased adobe acrobat 10 standard ,but i want to downgrade to acrobat 9 standard,can be done or not?

No, Adobe is no longer selling any version of Acrobat 9 and the program is EOL, anyway, with only the most critical issues being patched.
Mylenium

I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..

I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..

Hi Francis,
Could you please let me know how have you been trying to install Acrobat?
Please ensure that you are signed in as admin and antivirus software is disabled at the time when you install.
Regards,
Anubha

Just purchased Adobe Acrobat XI, when i download it and select run a tab appears with title 'Confirm Upgrade of Acrobat Pro' i select continue, another tab apears stating 'Error Encountered' - Acrobat installer encountered and unexpected failure. Please t

Just purchased Adobe Acrobat XI, when i download it and select run a tab appears with title 'Confirm Upgrade of Acrobat Pro' i select continue, another tab apears stating 'Error Encountered' - Acrobat installer encountered and unexpected failure. Please try again. If it continues to fail contact adobe support. Please assist me asap, i need this working ASAP as i specially purchased for immediate use.. thanks:)

No, there was no option for enter the serial number, which i gather u mean by S/N?

Just purchased Adobe Acrobat XI as a download and after downloading it won't open. Mac

Just purchased Adobe Acrobat XI as a download and after downloading it won't open. Mac

Hey Michael,
Are you logged in to your account as administrator with anti-virus software disabled.
Were you able to get Acrobat icon or unable to even run the executable file?
What exactly happens when you try launching Acrobat?
Please let me know.
Regards,
Anubha

I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.

I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.

Hi Melanie Wheeler,
Please let us know the Exact error message, that you are facing while downloading Acrobat.
Hope to hear from you soon.
Regards,
Rahul Tyagi

Ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem. Whats happening and have i wasted my money

ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem.

Hi michaele,
What is the extension of the revit file you converted to pdf?
Regards,
Rave

Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download

Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download. It made me download an installer and then when I went back to download it from the Best Buy digital library and clicked on "Download," nothing happened

I have done both of those and still no luck. I have tried this download on Chrome, Internet Explorer, and Firefox and its the same story on all of them. I have a Windows, also, if that helps

I cannot re-install Adobe Acrobat X Standard I have the Key and it is accepted - but the installation almost finishes and the stops and back out

I cannot re-install Adobe Acrobat X Standard I have the Key and it is accepted - but the installation almost finishes and the stops and back out
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Please advise

uninstall any acrobat and reader installations, clean and then install - Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

I purchased Adobe Acrobat 9 standard. It still works on my laptop but not on my desktop. It says Error 1311 source file not found setup files.

I tried the "repair" feature but it does not work. Please help.

Rave,
Thanks for your response. I purchased my Acrobat 9 standard online. It is still functioning fine on my laptop. It is the desktop I am having issues with.
A while back I downloaded the trial version of Pro. After 30 days, I determined that I didn't want it, so I declined to buy it. Right after that, my install files were gone. I suppose when they uninstalled the trial version they took my original files as well. I see nowhere to download from the Adobe site my replacement original files. What else can I do??

I just purchased adobe Acrobat XI Standard Win [Download], from amazon and downloaded it.

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