I just purchased adobe export, yet when I sign in, I am taking to a page asking me to upgrade now?
I just purchased Adobe export, when I sign in, I am shown a page requesting me to upgrade now
I was clicking on the wrong "tab" thanks for your assistance
On Fri, Sep 5, 2014 at 6:35 PM, Bernd Alheit <[email protected]>
Similar Messages
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Just purchased Adobe Acrobat XI, when i download it and select run a tab appears with title 'Confirm Upgrade of Acrobat Pro' i select continue, another tab apears stating 'Error Encountered' - Acrobat installer encountered and unexpected failure. Please try again. If it continues to fail contact adobe support. Please assist me asap, i need this working ASAP as i specially purchased for immediate use.. thanks:)
No, there was no option for enter the serial number, which i gather u mean by S/N?
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Hello, someone please help me. I don't know why on line tech support is unavailable.
I just purchased Adobe Export PDF in an attempt to be able to export documents from .pdf to Ms. Word. I have a PC. When I open the document in .pdf my name appears in the top right hand corner. When I click on it and select export to Ms. Word, I get nothing. Can someone instruct me on how to do this?Hi dorisw,
Are you trying to export your files via Reader or the ExportPDF web interface at https://cloud.acrobat.com?
If you're using the web interface, please clear the browser cache, and then log back in to the URL I supplied above. Then, you can follow the steps in this document to convert your files: Getting Started with ExportPDF | Adobe Community
Let us know how it goes!
Best,
Sara -
Just purchased adobe export to change file to word or excel but it is not working
I just purchased adobe export so I can convert adobe file to word or excel file but it is not working. I'm getting several errors. One error is 404.
Hi,
Please try with different browser.
If error still occurs do let me know.
Regards,
Florence -
I just purchased Adobe XI Pro. when can i download it?
I just purchased Adobe XI Pro. When can i download it and use it on my computer?
Hi Mirnas,
You can download it right away. Log in to your adobe account and download it or you can download it from the below mentioned URL.
Download Acrobat products | Standard, Pro | XI, X
Thanks,
Vikrantt Singh -
I just purchased adobe export subscription
I just purchased an adobe export subscription and it does not show up on my adobe account. Trying to convert from PDF to word or text to use software to read school assignments to me. Thank you!
I've moved your question to the PDF Export forum, a better place for this question.
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I have just purchased my I pad the shop where I brought it from installed some app when I try to download any apps it comes up as his name even though I've registed this I pad how can I remove his I'd so mine shows. Thank you
Sign out of unwanted Apple ID and sign in with your Apple ID
Settings>iTunes and App Stores>Apple ID -
DON'T WISH TO START A DISCUSSION. JUST WISH TO HAVE AN ANSWER TO MY QUESTION.
Too late. The discussion has been started . Are you talking about the Adobe PDF Pack? If so the place to get help is Adobe PDF Pack (read only)
If you are talking about a subscription for Acrobat the place for answers is Acrobat Installation & Update Issues
If this is a Create Cloud Issue, the place for help is Adobe Creative Cloud
Alas, you still get to start a new discussion. -
Just purchased adobe export can't work it
I can't find in the work space how to take my adobe document and make it into an excel file. Directions, please
problemswexcelHi,
Please check the article mentioned below:
http://forums.adobe.com/docs/DOC-2412
~PRanav -
I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html -
I just purchased Adobe Acrobat Standard DC andf upgraded from Acrobat XI. When I instalkled it on my PC the print Production Tools were there and functional. I installed it on my Laptop and those tolls are not there. What do I need to do to have Print Production Tools on both computers?
This is quite odd. I wonder if you could try something for me on EACH computer.
Use Help > About Adobe Acrobat DC.
At the top of the box it should say Adobe Acrobat Pro DC or Adobe Acrobat Standard DC.
On each of the two machines, what does it say? (I think something odd has happened) -
Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never opens, it just has the loading bar loading and then it stops, so I have no idea wat the problem is, please help
new project help
What computer operating system is your Premiere Elements running on?
Have you gone through the typical drills of
1. Latest version of QuickTime installed on your computer with Premiere Elements?
2. Running program from User Account with Administrative Privileges as well as from Run As Administrator applied to the desktop icon
with right click of the icon, followed by selecting Run As Administrator?
3. Does problem exist with and without the antivirus and firewall(s) disabled?
4. Even though the Premiere Elements 12 Editor will not open, can you open the Elements Organizer 12?
If Yes to all of the above, please review the following for a possible solution...
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Please review and consider the above and then we can decide what next which might include trying to open
the program directly from the .exe files. (If Windows 7, 8, or 8.1 64 bit, Local Disk C\Program Files\Adobe\
Adobe Premiere Elements 12\ and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe
and Adobe Premiere Elements.exe files. Double click the Adobe Premiere Elements .exe file to try to open the project.)
We will watching for your results.
ATR -
I just purchased photoshop elements and went to retrieve my serial code. The web page provided to retrieve it loads blank, even when clicking on the URL through adobe's web site. I can not install my product without this. Please help
Drusso77 if you are continuing to face difficulties locating your serial number then please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. You are also welcome to contact our support team at http://adobe.ly/1aYjbSC.
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ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem.
Hi michaele,
What is the extension of the revit file you converted to pdf?
Regards,
Rave -
I just purchased adobe premiere elements 12 and at the end of the installation it mentioned to go to apple . com and get quick time? I'm interested in doing time lapse video. Not sure as what to do... Any and All help would be Greatly Appreciated, Thanks, in advance.
EuGene
What computer operating system is your Premiere Elements 12 running on? Have you updated 12 to the 12.1 Update? If not, please do so using an opened project's Help Menu/Update.
The latest version of QuickTime is a requirement for Premiere Elements. Among other things, without it you will not have QuickTime export presets when you get to the Publish+Share/Computer/QuickTime exports. So, please download and install latest version of QuickTime to computer with Premiere Elements 12/12.1. QuickTime like Premiere Elements requires that it be run with you as Administrator. Is your User Account one with Administrative Privileges?
Apple - QuickTime - Download
Some reading material if your interest is in Premiere Elements and Time Lapse video
http://www.atr935.blogspot.com/2013/07/pe-time-lapse-video-basics.html
ATR Premiere Elements Troubleshooting: PE: Numbered Stills in Time Lapse and Other Animations
Please update us on your progress when you get a chance. Any questions or need clarification, please do not
hesitate to ask.
ATR
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