I just purchased Adobe ExportPDF Annual & it won't convert a pdf file to a word docx file?

Yesterday I purchased & had my Adobe ExportPDF Annual account set up & working.  However I cannot convert a pdf file to a word file.  My pdf files are 774KB & 810 KB and my browser is Microsoft Outlook.  I keep getting the same error message " An error occurred while trying to access service".  All other internet activities & email are working.  WHAT NOW?

I can see Adobe really pays attention to this forum.

Similar Messages

  • I recently purchased Adobe ExportPDF Annual and I'm unable to use this program to print a contract.

    I Earlier today I purchased Adobe ExportPDF Annual and I need help with using this ptrogram.

    This is a one sided Conversation. There is no feed back on Questions from ADOBE. I'm anew subcriber and ready to cancel Adobe and close my account.

  • Purchased Adobe ExportPDF, Annual on 22 Feb 2014, but it does not satisfay. Want to cancel it. How?

    Purchased Adobe ExportPDF, annual, on 22 Feb 2014 and tried to use it, converting PDF file to Word, but it did not work satisfactorily.
    So I would like to cancel it.
    How can I do it?

    HiNamio,
    In order to cancel the subscription, i would request you to kindly visit the below mentioned page and contact our support team
    http://adobe.ly/yxj0t6

  • I just bought ExportPDF. How do I convert a PDF file to Word?

    I just bought ExportPDF. How do I convert a PDF file to Word?

    Sara,
    Apparently, I got caught in a down period of the system that handles new purchases. After a while, Export PDF did just what is was supposed to. The problem was that it didn’t know it had been paid for until the glitch was fixed, or so it seems.
    The remaining problem is that while it was in the glitchy period, my profile showed no orders and no purchases. So, of course, I concluded that something went wrong when I ordered (even though I got the email confirmation), so I ordered again. Now I may get billed twice.
    Is there some way to see that I’m not billed twice?
    Thanks vey much.
    Jerry
    [private infomration removed by moderator]

  • I have just purchased elements 12. It will not convert a raw file for me. i have downloaded DNG convertor 8.5 but it says that my Canon 70d is not compatible. I never had a problem with my last camera canon 7d and elments 8. Can someone help me please..

    i have just purchased elements 12. It will not convert a raw file for me. i have downloaded DNG convertor 8.5 but it says that my Canon 70d is not compatible. I never had a problem with my last camera canon 7d and elments 8. Can someone help me please

    Did you buy PSE in the mac app store? If not, just go to Help>Updates in the editor and update camera raw and you should be able to open the raw files in PSE 12 directly without the DNG converter.

  • Hi, I already purchased Adobe ExportPDF Annual (Other,Multiple Languages), why I still have a free account?

    Hi, I purchased the Adobe ExportPDF Annual, but my current plan is still the free account. Could you fix that?
    Mengyuan

    Hi Josuelouis7,
    I would suggest contacting our customer service immediately to check the order details.
    You can contact our chat support at: http://helpx.adobe.com/x-productkb/global/service-b.html
    Regards,
    Rave

  • I purchased Adobe ExportPDF Annual for 23.88 yet i notice there taking a dollar of my bank account everyday even though i paid in full already, why is that?

    If i've already paid for the whole year for Adobe ExportPDF why are they taking a dollar a day of account?

    Hi Josuelouis7,
    I would suggest contacting our customer service immediately to check the order details.
    You can contact our chat support at: http://helpx.adobe.com/x-productkb/global/service-b.html
    Regards,
    Rave

  • Help? Adobe Acrobat 11 Standard - just purchased for windows 7 now I can't open pdf files or attach?

    Help!!!
    I just puchased the latest Adobe Acrobat XI Standard.
    I put in the Serial Key number but my computer tells me that a qualifying product could not be found on my computer so I can't use the adobe product. So now I can't open any files or attach pdf files onto emails without this message coming up. I've un-installed the "Adobe Acrobat XI Standard twice! with no luck.
    I need it sorted ASAP as I'm trying to work! Any suggestions?

    DotBellaParis if you are being asked for a qualifying product then it would appear you purchased an upgrade to Acrobat XI Standard.  You should have the opportunity to enter the serial number for your previous purchase of Acrobat.  You can find information on how to locate your previous serial numbers at http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW.
    If you did not intend to purchase an upgrade then I would recommend submitting a return request.  You can find more details on submitting a return at Return, cancel, or exchange an Adobe order - http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html.  Once you have returned the upgrade you can then purchase the full version which will not ask you for a qualifying product or serial number.

  • Just purchased Adobe ExportPDF. The formatting in all of the conversions is completely changed. ???

    The documents I have converted have completely different formatting. If I have to mess around reformatting everything, I'd rather create the documents from scratch myself. I'm using Office 2003 and have the MicroSoft compatibility software downloaded. Any ideas???

    Try unchecking the 'Recognize scanned text in' box within the ExportPDF web-interface, then convert your document.  If you're using Adobe Reader, click the 'Change' link under the text that says 'Recognize text in English'
    -David

  • Cancel/Return Adobe ExportPDF Annual

    I just bought Adobe ExportPDF Annual and it is not what I thought it was.  I do not want it and want to cancel the order.  I cannot find anwhere to contact anybody.  Getting so frustrated!  It says I can cancel it on my Welcome Email, but it wants a serial number, which I cannot find anywhere. I bought it as a download, so not sure where to get the serial number at.

    Hi Jessica,
    Consider it done. For your reference, here is the transaction number for the return order: 0066143394
    You should expect to see the refund in your account in the next 2-3 days.
    Best,
    Sara

  • Access Adobe ExportPDF Annual on line

    Just bought Adobe ExportPDF Annual on line and can not access it, any one have this problem and what did you do to correct?

    You may use this forum:
    http://forums.adobe.com/community/exportpdf

  • How do I cancel my Adobe ExportPDF annual membership?

    I've ordered my adobe exportPDF annual membership product but some of the files I wanted to export were not able to be converted to a word document. How to I cancel the membership and get my money back? I've only had the product for about a week.

    Hi Jessica,
    Consider it done. For your reference, here is the transaction number for the return order: 0066143394
    You should expect to see the refund in your account in the next 2-3 days.
    Best,
    Sara

  • I have just tried to convert a PDF file for the first time. Get error message-can't access service.

    I just purchased ExportPDF and have tried to convert a PDF file to *.docx and *.rtf for the first time.  In both cases I get a file that says there was an error is accessing the online service.  What do I do?

    Could you try these steps to alleviate the access issue you're having:
    Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
    Click 'Online Services' on the left-hand side
    Sign out of our Adobe ID and sign back in.
    Try to convert your document again.
    If you continue to have trouble, please verify that you can access the service via the web interface.  To do this:
    Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
    Try to log in with your Adobe ID (email address) and password
    Once logged in, follow the on-screen prompts to convert a file
    Let us know if you're still having trouble and we'll try to help!
    -David

  • Hello Dear Adobe, I just mistakenly subscribed Adobe ExportPdf annual plan, I am requesting refund please. Sorry for any inconvenience that I made. I am looking immediate respond from you.

    Hello Dear Adobe, I just mistakenly subscribed Adobe ExportPdf annual plan, I am requesting refund please. Sorry for any inconvenience that I made. I am looking immediate respond from you.

    Hi samirb24627542,
    You haven't caused us any inconvenience, and I would be happy to help you get that straightened out. I see that you just signed up today, so I won't be able to process a refund until tomorrow. I'll make a note of your account, and make sure to take care of that for you tomorrow.
    Best,
    Sara

  • I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    If the code you are trying to enter has letters then you are not looking at a serial number.  A serial number only contains numbers - 6 sets of 4 numbers.
    Find your serial number quickly
    You might be dealing with a redemption code.  This is especially so if you purchased it from a store or the like.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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