I just purchased Adobe XI Pro. when can i download it?
I just purchased Adobe XI Pro. When can i download it and use it on my computer?
Hi Mirnas,
You can download it right away. Log in to your adobe account and download it or you can download it from the below mentioned URL.
Download Acrobat products | Standard, Pro | XI, X
Thanks,
Vikrantt Singh
Similar Messages
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Just bought Adobe Premier Pro - and can't download the software from website
The link it takes me to, just won't work, the page is completely blank, in both FF and Google Chrome????
If I can't download the software and use it, then I'm paying for nothing....Please someone help.
Bit frustrating to have to go through forums and not have a simple Contact Us link!
https://creative.adobe.com/appsOkay I visited this site and something loaded on the page....I then tried downloading Premier pro and IT'S NOT ON THE LIST OF PROGRAMS!!!!! https://creative.adobe.com/products/premiere
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Just purchased Adobe Acrobat XI, when i download it and select run a tab appears with title 'Confirm Upgrade of Acrobat Pro' i select continue, another tab apears stating 'Error Encountered' - Acrobat installer encountered and unexpected failure. Please try again. If it continues to fail contact adobe support. Please assist me asap, i need this working ASAP as i specially purchased for immediate use.. thanks:)
No, there was no option for enter the serial number, which i gather u mean by S/N?
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ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem.
Hi michaele,
What is the extension of the revit file you converted to pdf?
Regards,
Rave -
I just purchased Adobe Acrobat Pro DC and am trying to download it and it says HTTP failed. Now what?
Hi markt97800229,
If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Choose Acrobat Standard DC (Classic)
If you are using subscriptions, or if your organization has purchased Acrobat DC license via ETLA or VIP program you can download the installers from this page use the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Choose Acrobat Standard DC (Continuous)
Thanks,
Karan -
I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.
Hi Melanie Wheeler,
Please let us know the Exact error message, that you are facing while downloading Acrobat.
Hope to hear from you soon.
Regards,
Rahul Tyagi -
I just purchased Adobe Lightroom 5 and can't activate it after installing it on my computer because the product box doesn't contain a 24 digit S/N serial number but an 8 digit PNB number. I contacted the vendor and they told me to seek help via the Adobe help lines. Does anyone have a solution?
Unfortunately, the "find your serial number quickly" link does not work because I don't have any number on my Lightroom cdrom box with 24 digits... All I have is an 8 digit PN number... :-/
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I just purchased adobe reader. Why can't I download it now?
I just purchased adobe reader. Why can't I download it now?
Maybe you can give us some more information as to what you actually purchased. Adobe Reader is free and can be downloaded at Adobe Reader Install for all versions
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I purchased Adobe Acrobat Pro XI via email download code via the Dell Store yesterday. The product key given doesn't work/fit into the boxes on any of the "Register" pages on the Adobe website. Therefore, although I paid for the product and it is downloaded, it is not "installed" and will not work to print documents from emails, etc.
Hi williamc48321229,
You must have received redemption code via email from the reseller.
Please ensure that you are entering the right code as that would be needed to obtain the serial number for activating the product.
For more details on this, please refer:
Find your serial number quickly
Hope this helps.
regards,
Anubha -
HT4914 I have just purchased iTunes Match...Can I download songs from the cloud onto my iPad?
I have just purchased iTunes Match...Can I download songs from the cloud onto my iPad as I have dj software on the iPad and the song files have to be downloaded onto the iPads hard drive for it to play
Yes, you certainly can. You just tap the iCloud download button to download the tracks.
http://support.apple.com/kb/TS4124
Regards. -
I just purchased adobe export, yet when I sign in, I am taking to a page asking me to upgrade now?
I just purchased Adobe export, when I sign in, I am shown a page requesting me to upgrade now
I was clicking on the wrong "tab" thanks for your assistance
On Fri, Sep 5, 2014 at 6:35 PM, Bernd Alheit <[email protected]> -
I juat purchased a Mac Pro Laptop. After downloading iTunes, I could only find four purchased albums. Any help would be appreciated -
Hi Bill,
Never bought anything on iTunes, but I think you just need to fill out this form...
http://www.apple.com/emea/support/itunes/contact.html -
Just purchased Adobe Acrobat Pro and it keeps shutting down when I try to open it.
I keep getting an error message that acrobat quit unexpectantly.
Hi Anna.
Were you able to activate the product post purchase ? Try the following step and advise if this was able to resolve the query for you or not.
1) Navigate to C:\Program Files (x86)\Common Files\Adobe\SLCache and rename SLCache to SLCache_Old.
2) Navigate to C:\ProgramData\Adobe\SLStore and rename this to SLStore_old
Post doing the above, launch Acrobat and try to activate the product.
NOTE: If you have any other application installed on the machine, the above step would remove the activation for those products as well and convert them to a trial version.
Cheers,
Kartikay Sharma -
Just purchased Adobe XI pro, registered serial number but....
when I try to open an adobe file I get a request to enter the serial number again and there are no choices for XI Pro which is what I purchased
Hi drmaryz
As you have purchased an upgrade version of Acrobat XI Pro during the installation it will look for a prior version of Acrobat Pro (X or 9) installed on your computer. If you don't have a prior version installed you will be asked to enter the serial number. I checked your account but couldn't see any prior registrations of Acrobat Pro. Could you please confirm if you have a prior version or was the upgrade version perhaps purchased in error and you actually require the full version.
Kind regards
Bev -
I have purchased adobe XI Pro and need to download it, I have an ID
can I talk to talk to a real person?
To contact support for acrobat.com subscription services:
https://www.acrobat.com/misc/en/contact-support.html
Other links to support:
http://helpx.adobe.com/contact.html
http://helpx.adobe.com/support.html
contact Adobe Customer Care on Twitter @AdobeCare.
Phone support (fee may be required - have credit card ready)
800-833-6687, Mon - Fri, 5AM - 7PM PT
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