I just purchased an album with digital booklet, but the booklet never dowloaded or shows in purchased
I just purchased the new Watch the Throne album, but my digital booklet that comes with purchse is no where to be found. Please help.
How to report an issue with Your iTunes Store purchase
Similar Messages
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I purchased an album with bonus songs but the bonus songs won't play. Whazt's the problem ?
Okay, that sounds like the dodgy tracks have been getting damaged during the download.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I purchased 2 albums in I Tunes, but the download is waiting... for days.
You can swipe and delete the pending downloads on the computer, then sync the device or try again.
tt2 -
I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking...
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Do you have a credit card, or a different debit card that you could try (some are apparently still accepted in India) ?
If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/ -
The App store accepts my Mountain Lion purchase and sends me a receipt, but the download never happens and is "waiting"...
Hi Why not just buy an iTunes card until your problem is sorted In uk they are £15.00 / £25.00/£50.00 Just enter readeem code into iTunes. Cheers Brian
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II bought an album and it downloaded on my Iphone but in itunes on my computer, only the digital booklet downloaded. If I go to the I tunes store it shows as purchased and therefore I can't download it again. Please help
Hi cruzansingerboi,
Welcome to Apple Support Communities.
It sounds like you've downloaded tracks on your iPhone and you want to download those same tracks on your PC. The article linked below will walk you through downloading previously purchased tracks on another device.
Download past purchases
http://support.apple.com/kb/HT2519
You can also transfer the purchased content from your iOS device to your computer, as shown here:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
And, you may be interested in enabling Automatic Downloads of purchased content on your devices.
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/HT4539
I hope this helps.
-Jason -
HELP I purchased an album with 2 songs and it won't download
Help! I purchased an album with 2 songs and it won't download.I have a Windows XP.When i try to download it I get this message:
There was a problem downloading"the songs i Tryed to download".An unknown error occurred(-50).
Please check that the connection to the network is active and try again.
If you know the solution PLEASE help me.This link should help, it really applies to any firewall you may use besides McAfee.
http://docs.info.apple.com/article.html?artnum=93447 -
i purchased an album from itunes,2 of the tracks only partly downloaded.itunes have since sent me the tracks again but they wont sinc with my ipod,which still has the defective tracks on it.any help would be great.
First, I would suggest that you try restoring your iPod (although it sounds like it might be a problem with your iTunes or the files themselves).
For info on restoring and iPod, see this:
Restoring iPod to factory settings
Also, check out the possible solutions in this article, and see if it helps with your issue:
iPod doesn't play purchased content from the iTunes Store
-Kylene -
Is there a problem with redeeming movies from itunes. I purchased some movies with digital copies. But i can not download movies, due to code redemption being temporary unavailable.
Hi there Cedric!
I have an article here for you that I believe will help you out with this issue by reporting it to iTunes. That article can be found right here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?
Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
After updating my Ipod with IOS 5, some of my music no longer plays. Album cover is shown, but the IPod skips to the next song. Any ideas why?
A not uncommon problem. See this previous discussion.
Problems with IOS 5 Music App (Updated) -
I recently installed iTunes on my new HP laptop computer, authorized it according to the instructions, but now can't get past a screen that tells me that I need to authorize the computer. I purchased an album and it's in the library, but it won't sync.
Have a look here...
http://support.apple.com/kb/TS1389 -
i purchase a movie with my ipad but i sold it and never synced it with itunes how do i get the movie back??!
Unless you are in the US then films can't currently be re-downloaded from the store (and not all films can be in the US). If you are in the US then you could see if it's in the Purchased link on the left-hand side of the iTunes store home page for re-downloading : http://support.apple.com/kb/HT2519
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How to import a album with multiple artists in the one album?
How do I import a album with multiple artists as the one album. Everytime I try to do this it does not collate it into one album, the other artists come up seperatley, also if this is possible can you set so that it works automatically everytime?
Hope someone can help.
Cheers,
Fuzzi G.Generally all you need to do is fill in an appropriate Album Artist. For more details see my article on Grouping Tracks Into Albums, in particular the topic One album, too many covers.
tt2 -
G4 just replaced power supply , it powers up , but the screen is not on and the mouse and keyboard aren't on either. A few times the computer came on with screen working but then it froze up, can't do any type of reset cause of keyboard not working. Help! Pressed pmu button already, nothing ,.. Ppc g4 Mac
Should I check the memory cards themselves? Reseat them?
Yes.
Memtest X or Rember to test the RAM.
Reseat is also good.
The iPhone 4 doesn't like USB 1.1 much.
after the update the computer was working well, except for this freeze when ever I connect iPhone.
I'd try USB 2.0 PCI. That's how I connect my iPhone 4s, and have connected all iPhones and iPods, to my G4.
Never an issue.
Can't say the same for USB 1.1.......
The above (previous post) linked PCI card is cheap enough.
Want cheaper, try this:
http://www.amazon.com/Protronix®-5-Port-Controller-Card-Chipset/dp/B005JE2U82/re f=sr_1_2?ie=UTF8&qid=1337472141&sr=8-2
The NEC chipset is the desired chipset, regardless of what OS the maker says is compatible.
OS X has native NEC chipset USB support.
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