I just purchased an Iphone 5 and trying to synch to my mac. I am unable to synch as need to upgrade to minimum osx version 10.6.8. Currently running osx 10.5.8. Is there any way to upgrade?

If you're using a PowerPC Mac, no.
If you're using an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
(70543)

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I just purchased a iphone 4s. Now I would like to sync it to my PC but first need to upgrade to 10.5 or higher. I can not update my current version I get an error windows installer failed to ...... what can I do?

I want to sync my new iphone4S to my PC XPS Dell, window 7, 64bit. I have tried repeatedly but always get the error message: Windows installer has encountered a problem and can not install program ( or something close to that).
What can I do? It is a brand new laptop and have have already been working with a older version itunes and can sync my touch without problems.
Please help!! I do not want to lose all of my songs and apps> Thanks Chris

It would help to post this in a more proper form. This is for the iTunes family of stores.

I just purchased an Iphone 4s and I cannot get my music to go onto it from my itunes, its version 10.1.1.4 any suggestions?

I just purchased an Iphone 4s and I cannot get my music to go onto it from my itunes, its version 10.1.1.4 any suggestions?

iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

I just purchased an iphone 5s and want to transfer my itunes from my mac to new phone.How do I accomplish this? I tried downloading itunes 11.1 but itunes wont recoginize the updated version and tells me version 10 is still operating? Please help. Thanks

Greetings this evening, I just purchased an iphone 5s and want to transfer some of my itunes from my mac running 10.6.7 to my new iphone 5s.I downloaded version 11.1 from the itunes website,restarted my computer but it wont recoginize the new 11.1 version which it tells me I need to sync songs from mac to 5S.Even though I downloaded version11.1 it still says I'm running version 10? How can I get my itunes from my mac onto my new phone and have them in itunes on the phone? Love my music! Thank You !

You have to update to 10.6.8 first.
Then, if your machine qualifies, this explains how to get Mavericks:
http://www.apple.com/osx/
This explains whether your machine is capable of Mavericks installation:
http://support.apple.com/kb/HT5842

I just purchased an iPhone 5 and my phone has many duplicate contacts on it. I want to edit my contact list that's saved on the cloud and then replace the contacts on my phone with the edited list. I have spent hours but no success yet.

I just purchased an iPhone 5 and my phone has many duplicate contacts on it. I want to edit my contact list that's saved on the cloud and then replace the contacts on my phone with the edited list. I have spent hours but no success yet.

Okay
So when you edit in iCloud you are not seeing an update on your iphone?. I just did a test in iCloud.com and it changed my iPhone contact list in less than 1 second. So iCloud is functioning fine.
If you delete all the contacts on your iPhone and if you are properly synced they will all be wiped out on iCloud.....ugh! So let's not do that...
Your plan should be to make all the changes in iCloud and have them flow down to your iPhone. That sounds what you are trying to do anyway.
So. if you delete a contact in iCloud or edit a contact in iCloud then you are not seeing the changes on your iPhone?
If so then they are not properly synced..... but I wonder how you have any contacts in iCloud.
Let me know if you are seeing any changes, if mot then we can review the syncing set-up.
Cheers

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: "...cannot be used because it requires iTunes version 10.7 or later." However when I try to get iTunes to update it says: "This version of iTunes (10.6.3) is

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?

filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference.

I just purchased the Iphone 5 and i want to give my iphone 4 to a family member but there's a passcode set on my restrictions that i don't remember. How can I by pass this?

I just purchased the Iphone 5 and i want to give my iphone 4 to a family member but there's a passcode set on my restrictions that i don't remember. How can I by pass this?

Restore the iphone as new

I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls

I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls

Just a thought, but maybe consider returning the device. Seems it might be a bit too complicated for you.

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures?

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!

Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure".

I'm trying to update my iphone 4 with ios7.0.4 and I'm showing a a plug that must go to my itunes. when I do that it says it has to restore my phone to manufactory setting. is there any way around this

I'm trying to update my iphone 4 with ios7.0.4 and I'm showing a a plug that must go to my itunes. when I do that it says it has to restore my phone to manufactory setting. is there any way around this

No. Make a backup first.

I just purchased an iPhone 6 and got the iWork-apps for free. Shouldn't they be free for my MacBook now too?

I just purchased an iPhone 6 and got the iWork-apps for free.
I had the impression that I would get a free copy for my Mac too. Is this correct?

Hi ..
Afraid not. Reason being, the apps that run on your iPhone are designed for iOS.
Apps that run on your Mac are designed for OS X.
Two different operating systems.
Those apps must be purchased separately from the App Store on your Mac.

I just purchased an Iphone 5 and i cannot sync it because I'm not able to update my itunes because I'm not able to update to Osx 10.7?

I just purchased an Iphone 5 and i cannot sync it because I'm not able to update my itunes because I'm not able to update to Osx 10.7?

Apple is selling Mac OS X 10.6 on their online store, and 10.7 by phone. The latest version of iTunes requires 10.6.8 or newer.
(72029)

Hello, I'm trying to convert my music to mp3 Version but it says that the file is protected. Is there any way I can convert it?

Hello, I'm trying to convert my music to mp3 Version but it says that the file is protected. Is there any way I can convert it?

Only by burning the files to an audio CD and then ripping that back into iTunes.

I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support.

I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?

Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
Download Acrobat products | Standard, Pro | DC, XI, X
And if you wish to subscribe for Acrobat DC .Kindly refer this link .
Download Acrobat DC (Continuous) | Enterprise or VIP
Regards
Sukrit Dhingra

I have just purchased my Iphone 4s, and the volume of the sound is very low, I can hardly hear the other person. I have tried the button for higher volume, but there is no change

I have just purcahsed my Iphone 4s, and the volume is very low, I can hardly hear the other person talk. I have tried the botton for higher volume, but it doesn`t work. Can anybody give me an answer to what is wrong?

Did u take out the screen protection?

I just purchased an Iphone 5 and trying to synch to my mac. I am unable to synch as need to upgrade to minimum osx version 10.6.8. Currently running osx 10.5.8. Is there any way to upgrade?

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