I just purchased an iPhone 5, tonight I tried the ear pods for the first time. The fit to the jack on the phone is poor and most times I just get a static sound.
I just purchased an iPhone 5. Tonight when I tried to use the earpods for the first time, I get a ststic sound and the jack seems to be incorrect size Any suggestions?
Are you sure you pushed the jack all the way in?
If you think they're defective, bring them back for exchange.
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i purchased a iphone 4 in san francisco from a best buy for 649.99 usd without contract. the phone is however locked and i want it to be unlocked by apple officially. please help
Apple does not unlock iPhones, only the carrier that it is locked to can do that. Contact them. If you were sold a phone that was supposed to be unlocked when you purchased it (which is what it sounds like) you should contact Best Buy.
Best of luck. -
My daughter has an iPod touch using my apple ID, I just purchased an iPhone with the same ID. Is there a way to keep my stuff seperate from her ipod but still share the iTunes account? I was looking through the photo section on my iPhone and found pics my daughter has taken from her iPod. I do not want my pics, emails, etc to show up on her iPod. Is there a way to stop this from happening or do I have to create a different Apple ID for her to use instead?
If you have iOS 8 on all devices then:
If under 13 years create a new ID for her by:
Family Sharing and Apple IDs for kids - Apple Support
The use family sharing to share apps
http://www.apple.com/ios/ios8/family-sharing/
Family purchases and payments - Apple Support
If underage and not i)S on all devices then you have to create an ID for here under your name and supervise it use:
Create a NEW account using these instructions so yo do not have to use a credit card.
Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases. -
I have aniCloud account apple id, linked to a MobileMe address (which I converted to an iCloud account)
My wife just purchased an iPhone. She has her own Apple Id -- but it is linked to a gmail address.
I wanted to create a new iCloud email address and account for her, but the Mail Setup won't let us use .icloud and keeps referring her back to log into the gmail server.
How can we convert her gmail address to an icloud address if Mail Setup refuses to let her use icloud.com?
One other issue: Her iTunes are linked to my account, and my wife would like her own separate account.Actually, I want her to have a separate iTunes account. Our marriage is fine, but our musical tastes are vastly different That's another issue; right now want to focus on getting my wife in .icloud email address.
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I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls
Just a thought, but maybe consider returning the device. Seems it might be a bit too complicated for you.
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Greetings this evening, I just purchased an iphone 5s and want to transfer some of my itunes from my mac running 10.6.7 to my new iphone 5s.I downloaded version 11.1 from the itunes website,restarted my computer but it wont recoginize the new 11.1 version which it tells me I need to sync songs from mac to 5S.Even though I downloaded version11.1 it still says I'm running version 10? How can I get my itunes from my mac onto my new phone and have them in itunes on the phone? Love my music! Thank You !
You have to update to 10.6.8 first.
Then, if your machine qualifies, this explains how to get Mavericks:
http://www.apple.com/osx/
This explains whether your machine is capable of Mavericks installation:
http://support.apple.com/kb/HT5842 -
Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
Would appreciate help...its driving me up the wall!!Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I just purchased an Iphone and love it except I'm surprised and annoyed that there is no way to create a group within contacts. I coach a youth basketball team and routinely want to fire off a mass email or text to the same group. Am I missing something?
When I click on my contacts icon on my phone there is a Groups choice in the upper left hand corner. Make sure you are in All Contacts and not a specific person.
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Just purchased an Iphone 5. The I want to delete apps but the x at the top corner of the apps icon is missing, how do I get it back?
If you can't delete those, check to see that you don't have restrictions set:
General - Restrictions - Turn Off. -
I just purchased an Iphone 5 and trying to synch to my mac. I am unable to synch as need to upgrade to minimum osx version 10.6.8. Currently running osx 10.5.8. Is there any way to upgrade?
If you're using a PowerPC Mac, no.
If you're using an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
(70543) -
Just purchased an iPhone 4 and it works everywhere except in my house, anyone else with that problem?
The construction materials used could be that of something that dampens the wireless signal.
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I just purchased an iPhone 6 and got the iWork-apps for free.
I had the impression that I would get a free copy for my Mac too. Is this correct?Hi ..
Afraid not. Reason being, the apps that run on your iPhone are designed for iOS.
Apps that run on your Mac are designed for OS X.
Two different operating systems.
Those apps must be purchased separately from the App Store on your Mac. -
I just purchased an Iphone 5 and i cannot sync it because I'm not able to update my itunes because I'm not able to update to Osx 10.7?
Apple is selling Mac OS X 10.6 on their online store, and 10.7 by phone. The latest version of iTunes requires 10.6.8 or newer.
(72029) -
I just purchased an Iphone 4s and I cannot get my music to go onto it from my itunes, its version 10.1.1.4 any suggestions?
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575
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I just purchased an Iphone 4S and downloaded Itunes on my desktop. Now no matter what i am doing the Itunes keeps opening open. Anyone know how to make this stop?
actually nevermind, it's working now. I closed iTunes, then waited a little, then double clicked one of my iTunes video files from my documents, which opened up iTunes again and the video started playing. I tried restarting iTunes before and that didn't work, so maybe for those who have similar problems, just try clicking on the video file in your documents/desktop of your computer, rather than directly from iTunes.
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