I just purchased GW mail 2.27 and upgraded to 2.28. In the folder section, I do not show a sent folder.

I purchased GW mail 2.27and upgraded to 2.28. In my folder section I am missing the sent folder. I tried rebooting the app but it did not work Still missing the sent folder. I contacted support and they say to hit the home button twice and look for GW ail hold the app until it quivers and a red minus line appears on the top left. I tapped the red minus sign and then the home button and the app was supposed to reboot but, still no sent folder.
I then turned the it off completely and waited. Turned on again and still no sent folder.
Anyone have a good suggestion that work? Or who can I contact to get my money back?
Thanks

Thank you for your help, but a "possible" and a "maybe" for an answer does not help me find or get my sent folders for my accounts.
I had sent folders on all of my accounts in Thunderbird before, in a way earlier version.

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