I just purchased Illustrator cc subscription, where do I find my redemption code?

I am trying to run it on a mac os x 10.6.8, which the Adobe site claims is a sufficient operating system of mac.
When I download Illustrator CC it keeps downloading the trial version. How to I change it to the paid version? I have already paid.
I am going around in circles with the help FAQs

Hi,
Welcome to Adobe Forum,
Please refer to the similar issue, http://forums.adobe.com/message/5935760#5935760
It will be best to contact Adobe Support for resolution.
Regards,
Rajshree

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If you have more than one email, are you sure you are using the correct Adobe ID?
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