I just purchased Mountain L , Why it is not being downloaded? why it keeps going into "pause"?.

Why it taking so long to load Mountain Lion software. Thed downloading keeps on stopping to pause phase ?

The download can take a very long time, be patient.

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HT5085 I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list. I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list. I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

Have you deleted anything from your iTunes library ? Have you checked to see if they are still on your computer, but not listed in your iTunes library ?
If not then do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for redownloading ? If they don't show there and others do and they are still in your country's store, then check to see if they are hidden : http://support.apple.com/kb/HT4919
If they are no longer in your store for redownloading (or you aren't in a country where music videos can be redownloaded) then you will need to copy them back from your backup of your library/downloads.

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt

I just purchased mountain lion and it doesnt load, it says "waiting" please help

i just purchased mountain lion and it doesnt load, it says "waiting" please help

Welcome to Apple Support Communities
Open App Store > Purchases, pause and resume OS X. If it doesn't help, press Shift key in boot and download Mountain Lion

I just purchased mountain lion but when i went to redeem it said my computer was not compatible. What do I do?

I just purchased mountain lion for my Mac Pro.(20o4). when I went to redeem it said it was not compatible. What do I do?

Click here, contact the Apple Store staff, and see what they say.
(104467)

I have 10.6.8 just purchased mountain lion, but its not compatible, what do I do?

I have a 10.6.8 just purchased mountain lion, but its not compatible what can I do?

What year, screen size, CPU speed and amount of RAM installed in your iMac?
If your iMac is not a mid-2007 iMac model or newer, you can't install OS X 10,8 Mountain Lion.
Tthe highest OS X version that can be installed is OS X 10.7 Lion.
You need to call Apple at 1-800-MYAPPLE ask for retail software sales and tell them you want to install OS X 10,7 Lion onto your iMac. They will give you a special download code to access the OS X 10.7 Lion download from the Mac App Store.
Good Luck!

I have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can

i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.

You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0.

I just purchased a ipad 2 and have not sync it yet. I have an old pc and would like to move the itunes library account to a newer pc that I have. Can I move the library to the ipad and sync ipods to the ipad and/or move the library to the new pc?

I just purchased a ipad 2 and have not sync it yet. I have an old pc and would like to move the itunes library account to a newer pc that I have. Can I move the library to the ipad and sync ipods to the ipad and/or move the library to the new pc?

Perhaps this web page will help: http://support.apple.com/kb/ht1229
But I must point out that leaving the iPhoto Library on the external is worth considering. Your internal drive would be better off without having to carry the photos.
When you booted with the external connected and you were asked for the library, did you try navigating to the Library in on the external drive?

I just purchased a new toshiba laptop, how do I download itunes to my laptop?, I just purchased a new toshiba laptop, how do I download itunes to my laptop?

I just purchased a new toshiba laptop, how do I download itunes to my laptop?

http://www.apple.com/itunes/download/

I just purchased the new Canon SX60 camera. Despite downloading and installing the latest version of Adobe DNG converter, I receive an error message saying that Photoshop CS4 can't open up/convert raw files (.CR2). This is the same file format as used by

I just purchased the new Canon SX60 camera. Despite downloading and installing the latest version of Adobe DNG converter, I receive an error message saying that Photoshop CS4 can't open up/convert raw files (.CR2). This is the same file format as used by the SX50, with which I never had any problem. Does anyone have a suggestion on how to fix this problem? Thanks.

Camera Raw plug-in | Supported cameras I do not see that SX60 as supported. Just how new is the SX60 when was it announces. Its support is not even listed in ACR 8.7 RC

I just purchased acrobat pro 11 and it won't download. I get this message: Acrobatpro11_dim can't be opened because the identify of the developer cannot be confirmed. Help!

I just purchased acrobat pro 11 and it won't download. I get this message: Acrobatpro11_dim can't be opened because the identify of the developer cannot be confirmed. Help!

Gabbimai please try downloading utilizing a different web browser. If you continue to face difficulties with the download process then I would recommend reviewing Find a download link on Adobe.com.

HT4463 I purchased Mountain Lion and it's not in my purchased apps.?

Purchased Mountain Lion but it's not in my purchased Apps.

I've been searching this forum for an hour and can't find the answer to my problem. I purchased the upgrade to Mountain Lion a few months ago. I'm trying to download it to another MBP I own and it does not show up in the "purchased" list. I have tried to find the "hidden" apps discussed above, but my account does not show a "hidden apps" option. So, I can't unhide it. It was there a few weeks ago, but today it only shows two apps I have recently downloaded.
The local Apple retail store restored my copy of Mountain Lion after a system crash. Did that remove my purchased copy of Mountain from the Apps Store Purchased list?
How do I get a download to another MBP without paying another $20 for a new update??
Surely someone else has had this problem.
Thanks
veehbj

I have just purchased elements 12. It will not convert a raw file for me. i have downloaded DNG convertor 8.5 but it says that my Canon 70d is not compatible. I never had a problem with my last camera canon 7d and elments 8. Can someone help me please..

i have just purchased elements 12. It will not convert a raw file for me. i have downloaded DNG convertor 8.5 but it says that my Canon 70d is not compatible. I never had a problem with my last camera canon 7d and elments 8. Can someone help me please

Did you buy PSE in the mac app store? If not, just go to Help>Updates in the editor and update camera raw and you should be able to open the raw files in PSE 12 directly without the DNG converter.

I have a creative cloud membership. I just purchased a new computer. How do I download it to the new computer?

I have a creative cloud membership. I just purchased a new computer. How do I download it to the new computer?

If you have already installed the CC software before, you just repeat the same process for the new machine.
Download/install the desktop application, sign in, install the subscription application(s).
Creative Cloud Help / Download, install, update, or uninstall apps
https://helpx.adobe.com/creative-cloud/help/install-apps.html
Creative Cloud Help / Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

HT4743 I just purchased an iTunes TV show and it successfully downloaded. It is now saying that I do not have the proper version of QuickTime on this version of iTunes (10.6.3). How can a show I purchased be incompatible with the latest version of iTunes?

I just purchased an iTunes TV show and it successfully downloaded. It is now saying that I do not have the proper version of QuickTime on this version of iTunes (10.6.3).
How can a show I purchased be incompatible with the latest version of iTunes?
I want a refund, but I can't even figure out how to request one through support. Super frustrated and long time Apple customer.

After a day of trying, both iTunes and my Apple TV are telling me that the episodes of Scooby Doo I purchased are incompatible due to QuickTime. I still don't understand how I purchased something from iTunes that doesn't work with iTunes.
the exact error I receive when I try to play an episode is the following:
"This movie requires QuickTime, which is not supported by this version of iTunes."
Any advice would be great!

I just purchased Mountain L , Why it is not being downloaded? why it keeps going into "pause"?.

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