I just purchased moutain lion. I'm trying to download it but it doesn't. The download icon comes on with the bar below it. But no blue line appears. It's my third try. This last time I've waited for 15 minutes.

Welcome to Apple Communities
Pause and resume it. If it doesn't work, press Shift key in boot, open App Store > Purchases and download, and if it doesn't help, http://www.apple.com/support/mac/app-store/contact

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I have just downloaded firefox but when I try to access the internet it comes up with the message "firefox could not download the search plugin from ...

== Issue
==
I have another kind of problem with Firefox
== Description
==
I have just downloaded firefox but when I try to access the internet it comes up with the message "firefox could not download the search plugin from: http://toolbar.inbox.com?search_plugin_firefosx.aspx.tbid=801398language=en" Can you help please
== User Agent
==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; FunWebProducts; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 1.1.4322)

Uninstall the Inbox Toolbar, following steps here:
http://toolbar.inbox.com/faq.aspx?faqid=2876&faqmod=WST_Install#1
Then retry opening Firefox.
You can also try opening Firefox in [[Safe Mode]] (use Continue in Safe Mode first).
If that works, reopen Firefox Safe Mode, but use the dialog option to '''Restore default search engines''' as shown at https://support.mozilla.com/en-US/kb/Safe+Mode#Safe_Mode_window and press the '''Make changes and restart''' button.

TS1436 whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)" help!!!!!!

whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)" all i want is a CD for my new car! help!!!!!!

I am having the same error.
Here is the diagnostics:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1420
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0029ABC407EFA0C8
Current user is not an administrator.
The current local date and time is 2012-11-17 15:15:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 14630cdc2320d5605273b29d2b5860b8
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp DVD+-RW TS-L632H, Rev D200
Drive is empty.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.

I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. Using WinVista Homebasic. Please help?

I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. I can access the contents of the device via the connection leads using 'My Computer' but not through Itunes as the message always appears!! Using WinVista Homebasic. Is this a known fault with the Ipod4 and VISTA? It works okay on a laptop, however, I would like an expert to take me through the steps to sort out my home desktop computer? Please help? Thanks in advance
I

Try this previous discussion:
https://discussions.apple.com/message/11240674#11240674

HT1925 I keep getting an error 2324 when trying to update Itunes also tried to uninstall all apple file's to start over it comes up with the same error? HELP!!

can any anyone help i have been trying to install itune's onto a new computor with windows 8 i keep getting an error #2324.i also tried to unstall itunes,quicktime etc. and get the same message please help!!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

My ipod syncs and is fully charged but will not run tried the reset still comes up with the language screen Any ideas how to fix?

How to fix my nano so I can use

If the unit has NEVER been jailbroke, first try a system reset. It cures many ills and it's quick, easy and harmless... Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

Bought an Iphone online but when im trying to activate the phone it come up with the icould sign in I have asked the lady for the icould details but she won't send it! what should I do?

So I recently bought an Iphonee 5c a few weeks ago, But I cant activate the phone with out the persons icould. I have asked her for the details but she wont because she is afraid what ill do with the account afterwards! What shall I do do I have to take it to the apple store iz is there an other option
please help

Hi Jan_oner,
Welcome to the Apple Support Communities!
It sounds like this iPhone is in a status called Activation Lock. Please read over the information in the attached article for information on how to proceed.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Best regards,
Joe

Hi have brand new ipod touch and the screen has frozen with the apple icon and a blank recharge bar below it any ideas how to fix this please

u there

Have you tried resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next connect it to your computer and try to restore the iPod via iTunes on your computer.

TS2634 I cannot print from my ipad. The wireless is connected, I have no trouble printing from my computer. When the ipad looks for the printer it comes back with the message. "Air printer not found" What can I do to correct this? P S Ipad2 is only 1 mont

I cannot print from my ipad. It is connected to the wireless okay. I have only had this ipad for a month and while I am not sure I think it has been okay to print before 2 days ago, when I tried to print and I got the message "Airprinter not found" Has anyone experienced this and if so what did you do about it? I have no trouble printing from my computer.

... Has anyone experienced this and if so what did you do about it?
I rebooted my Airport Extreme.
Try rebooting your router. Make sure its firmware is updated.

HT1386 I can't delete photos from my i pad-have tried through i tunes but there isn't a photo icon to sync with-the photos to delete are in an album on my i pad-help please!

I need help as I cant delete photos in an album on my i pad, I have tried through i tunes on other computer to try and sync but there isnt a photo icon, I would appreciate help to try to solve this.

If the photos were synced to the iPod you have to unsync them. Unsyncing is also covered here
Sync photos to your iPhone, iPad, and iPod touch in iTunes - Apple Support

My ipod 60gb classic is showing as fully charged until I connect it to my pc when it comes up with the error message, 'please wait very low battery' and the little wheel goes round and nothing happens, can anyone explain why this is and what i can do?

My ipod 60gb classic is showing as fully charged until I connect it to my pc when it comes up with the error message, 'please wait very low battery' and the little wheel goes round and nothing happens, can anyone explain why this is and what i can do?

I have worked my way through the assistant and nothing works. I have tried connecting in disc mode but although the screen on the ipod is showing that the device is charged and that it is in disc mode as soon as I connect it to the computer it comes up with the error message 'please wait very low battery' and stays like that until I disconnect when it appears to be OK again. I have tried on both pc and mac.
BTW the ipod is an ipod video not classic if that makes any difference.
Thanks

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt

TS1702 Hi, I'm experiencing a problem with app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on thi

Hi, My name is Bheki Yende
I'm experiencing a problem with an app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on this pls.
This is an inconvenience, I don't understand why I have to contact the developer for a faulty product in your store.
I've paid iTunes to get this, so iTunes must fix this problem for me or give my money back.
Thanks

This is a user forum, you are not speaking to Apple here.
You will need to contact iTunes support here, regarding this issue. They will usually respond within 24 hours.

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. when I try to donwload this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers.

Hey all just trying to set up my ipad synced up with itunes but now if i try to download any apps i put my password in then comes up with unknown error and wont download any help would be great

hey all just trying to set up my ipad synced up with itunes but now if i try to download any apps i put my password in then comes up with unknown error and wont download any help would be great

Reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I just purchased moutain lion. I'm trying to download it but it doesn't. The download icon comes on with the bar below it. But no blue line appears. It's my third try. This last time I've waited for 15 minutes.

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