I just purchased on line and entered password. Now you do not recognize the password, why?
I just purchased you $ 89.99 package on line, but cannot sign-in because you do not recognize the password. What is going on? How can I get this corrected so that I can sign-in.
Hi Ruffas,
Please let us know what is the exact error message that you are getting when trying to sign in.
Please click on trouble signing in or forgot password and reset the password and sign in.
You can also follow the below link if you still have any issue.
http://helpx.adobe.com/acrobat-com/kb/having-problems-signing.html
Regards
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* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
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iPad: Basic troubleshooting
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Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
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http://support.apple.com/kb/ht1212
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