I just purchased Photoshop 13 for PC MS Windows 8.1 In trying to install, I get the following message after clicking on the 2nd file. "The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to ex
I just purchased Photoshop 13 for PC MS Windows 8.1 In trying to install, I get the following message after clicking on the 2nd file. "The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to extract Adobe Photoshop Elements 13. Please download all parts.: I've also gotten an Exit Code: 7 when trying to install. I've turned my McAfee virus system off while trying to install.
Hi,
Have you tried downloading Photoshop Elements 13 from here?
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
There is only one file to download - which one depends on your system (32-bit or 64-bit).
These are the trial versions but will convert to the full version when you supply your serial number.
Brian
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Hi revbos,
Apologies for your incovinience.
Requesting you to please go to https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us. When you click on download button (after selecting your OS details), it should open a new browser window (which will launch the Akamai installer automatically). Please cancel any installation or error shown.
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